Brand Certified
Madame Tussauds New York
4.5(27384 reviews)
Certified by Madame Tussauds New York • Mar 01, 2026
Business Details
234 W. 42nd Street, New York, NY
10036, United States
Certified by Madame Tussauds New York • Mar 01, 2026
(212) 512-9600
Certified by Madame Tussauds New York • Mar 01, 2026
https://www.madametussauds.com/new-york/tickets/?utm_source=local-listing&utm_medium=organic&utm_campaign=tickets
Certified by Madame Tussauds New York • Mar 01, 2026
About
Certified by Madame Tussauds New York • Mar 01, 2026
Tourist AttractionsWax MuseumEvent VenueMerlin Entertainments
Slay center stage and mix, mingle and marvel with the stars at the World's Greatest Wax Museum! Grab your guest seat on Jimmy Fallon's Tonight Show. And, make those celebrity selfies sparkle next to Audrey Hepburn, Lady Gaga, Brad Pitt and the Kardashians. Times Square’s #1 Attraction materializes those magical New York moments!
Details
- RestroomAvailable
- Onsite servicesAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Madame Tussauds New York • Mar 01, 2026
Hours
Certified by Madame Tussauds New York • Mar 01, 2026
Reviews
4.5
27,384 reviews
5 stars
17,736
4 stars
6,177
3 stars
2,415
2 stars
592
1 star
464
What are people saying?
AI-generated from recent customer reviews
Experience Quality
Customers found the wax figures to be incredibly lifelike and enjoyed the immersive experience, particularly the 4D movie presentation.
Staff Friendliness
While many reviews praised the friendliness of the staff, some noted that certain staff members appeared unenthusiastic or unprofessional.
Value for Money
Several customers felt that the ticket prices were high for the experience provided, with some suggesting it felt like a tourist trap.
Cleanliness and Maintenance
Most reviews highlighted the cleanliness of the venue, although a few mentioned issues with maintenance, such as wet floors.
Family-Friendly
The attraction is considered suitable for families and groups, with many noting it as a fun activity for all ages.
- MEMandy Erdman1 day ago3.0Was really cool and very lifelike. Having Cash/Armstrong/Elvis in the same room as the mainstream pop people was disrespectful. Should have a room for older artists who actually deserve the respect they have/had.
- CKCris KimFeb 22, 20264.0The area, wax figures, and many photo spots were amazing. The experience was definitely worth it, and its not crazy long or short. Felt just right. The people to greet you and guide you on the other hand are kind of gloom. They just seem like they are done with their job.
- BGBrian GonsalvesFeb 22, 20265.0Well organized, full access with the figures, which often appear so lifelike you're expecting them to engage you. This may be the closest you'll ever get to your favorite artist, action figure or sports hero. The 4D movie presentation was terrific, the immersive experience is worth the admission.
- BBB.A. BakerFeb 17, 20265.0Okay, so this has to be done at least once in your life. A NYC iconic tourist location. Fun. Light spirited. Good times. Some of these wax figures are so realistic, it's absolutely amazing. So much so that I said "excuse me" to a statue more times than I care to admit . The horror section was especially memorable as I am easily spooked. The little super hero video was in 4 d fun which is great for families. There's something for everyone and I highly recommend it for an enjoyable time out.
- NVNelson VazqueztellJan 30, 20265.0The best part about this place is that they continually add and take out statues and exhibits, so it's a different set up every time you go. But I have to say, the latest set up was pretty good. 1st time reviewing, but about our 15th time here over the years. You start with a ballroom full of celebrities, and make your way from the 9th floor to the 7th to the 5th and boy are there exhibits to enjoy throughout. Every movie star, every historical figure, every political figure, top sports figures, every pop culture icon... they're in here at one point or another. And the best part is that unlike other wax museums, every celebrity actually looks like who they are meant to be. We've been to a number of museums where that's not the case, but here... from eyes to tattoos to facial expression, every statue is just amazing. To end it off, there's a 4D Marvel Movie to enjoy with 3D glasses which is nice after all that walking from section to section of this huge multi-floor showcase space, and then you walk into a gift shop that has some pretty neat items (including the glasses of celebrities and jewelry, both of which you can buy). There's a "snowy" Central Park section for snacks, there's a wax hand making station (you can bring home you hands in wax), and yes... there are bathrooms and they are well taken care of. Worth it, even if it seems a little expensive. You'll definitely want to take a ton of photos and pick-up a few souvenirs along the way. Enjoy!
Frequently Asked Questions About Madame Tussauds New York
Where are the nearest subway stations?
1, 2, 3, 7, N, Q, R, S (at 42nd Street-Times Square)
A, C, E (at 42nd Street & 8th Avenue)
B, D, F, M (at 42nd Street & 6th Avenue)
Where can I park?
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservation app. To reserve your parking spot, visit the Madame Tussauds New York Parking Page and book a spot with rates up to 50% off drive-up.
How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take approximately 60 to 90 minutes to complete your visit.
Can I take large bags or luggage to Madame Tussauds?
For security reasons, large bags or luggage are not permitted to be left with Madame Tussauds staff. Smaller bags are permitted and are subject to search upon entry.
Can I take a baby stroller to Madame Tussauds?
Yes.
Can I take any animals or pets to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds. However, we do permit service animals.
Are there wheelchairs available?
Wheelchairs are available on request for no charge. Because there are a limited number, they are available on a first come, first served basis.
Can I take a camera to Madame Tussauds?
YES! We encourage taking many photos! Cameras are permitted in all public areas of Madame Tussauds . If you are a film crew or press and need access to the attraction, please contact us for further information.
Can I eat or drink at Madame Tussauds?
A variety of food and beverage offerings are available for purchase in the attraction. We do not permit outside food and beverage.
Where is Madame Tussauds New York located?
Madame Tussauds New York is located at 234 W. 42nd Street, New York, NY 10036, in Times Square, Midtown Manhattan.
What are the opening hours of Madame Tussauds New York?
Madame Tussauds New York is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
How long does a visit to Madame Tussauds New York typically last?
A self-guided tour through Madame Tussauds New York usually takes approximately 60 to 90 minutes to complete.
Are large bags or luggage allowed at Madame Tussauds New York?
Large bags or luggage are not permitted to be left with staff for security reasons. Smaller bags are allowed but may be subject to search upon entry.
Is Madame Tussauds New York wheelchair accessible?
Yes, wheelchairs are available on request free of charge and the entrance and restrooms are wheelchair accessible. Note that wheelchair parking is not available.
Can I bring a baby stroller or pets to Madame Tussauds New York?
Baby strollers are allowed inside. Pets are not permitted except for service animals which are welcome.
What types of payment are accepted at Madame Tussauds New York?
Payment options accepted include American Express, Android Pay, Apple Pay, Discover, Mastercard, and Visa.
Where can I park when visiting Madame Tussauds New York?
It's recommended to book parking in advance through SpotHero for convenient and affordable options, with rates up to 50% off drive-up prices.
What subway stations are near Madame Tussauds New York?
Nearby subway stations include 1, 2, 3, 7, N, Q, R, S at 42nd Street-Times Square; A, C, E at 42nd Street & 8th Avenue; and B, D, F, M at 42nd Street & 6th Avenue, making it easy to access the museum via public transit.
What nearby attractions can I visit before or after Madame Tussauds New York?
Nearby attractions include Ripley’s Believe It or Not!, The Duke Theatre, AMC Times Square NYE Mega-Plex cinema, and New York City Sightseeing tours, offering a variety of entertainment options around Times Square.
Brand Certified Facts from Madame Tussauds New York
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Certified March 01, 2026Yext Knowledge Graph
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