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About
Tourist AttractionsWax MuseumEvent VenueMerlin Entertainments
Slay center stage and mix, mingle and marvel with the stars at the World's Greatest Wax Museum! Grab your guest seat on Jimmy Fallon's Tonight Show. And, make those celebrity selfies sparkle next to Audrey Hepburn, Lady Gaga, Brad Pitt and the Kardashians. Times Square’s #1 Attraction materializes those magical New York moments!
Details
- RestroomAvailable
- Onsite servicesAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.5
29,238 reviews
5 stars
19,138
4 stars
6,528
3 stars
2,488
2 stars
610
1 star
474
What are people saying?
AI-generated from recent customer reviews
Realism
Many customers praised the lifelike quality of the wax figures, noting that they looked incredibly realistic.
Entertainment Value
Visitors found the experience engaging and fun, with various interactive exhibits and themed areas that kept both adults and children entertained.
Crowded and Pricey
Several reviews mentioned that the attraction can be very crowded and that ticket prices are on the higher side, which some felt was not justified.
Staff Experience
While many reviews highlighted friendly and helpful staff, there were some complaints about disorganization and lack of professionalism from security personnel.
Photo Opportunities
Customers appreciated the numerous photo opportunities available with the wax figures, making it a popular spot for capturing memorable moments.
- MKMariah KJan 1, 20262.0Not worth the hype – especially if you’ve been to London! Madame Tussauds New York was a big letdown for me. I’ve visited the London location before, and the difference is huge. The New York museum felt smaller, less impressive, and much more commercial. Some figures were okay, but many looked rushed and not very realistic. Overall, it felt more like a quick photo opportunity than a well-curated experience. Considering the high ticket price, I expected much more. If you’ve never been to a Madame Tussauds before, you might enjoy it, but if you’ve seen the London one, this will likely disappoint.
- JRjorge rodriguezDec 25, 20255.0We had such a wonderful time here! I am an NYC local, but I was curious to see if there had been improvements and it didn't disappoint. They really did some nice upgrading here and it was a much cleaner layout. There was virtually no wait, which was a plus for the busy holiday. I think the best addition was the horror section, as they really outdid them selves. The highlight was the exorcist, a photo that I posted with this. Someone really knocked this thing out of the park!! I also could see some work has gone into improving sculpts and overall the majority were terrific. It was nice to feel like a tourist for a bit without the tourist crowds. I don't do tourist spots much, but this is one I would recommend. The price of the ticket is well rewarded here and a wonderful way to kill some time!
- ASAntti SirkiäDec 25, 20255.0The Madame Tussauds New York experience was much better than I expected – it was actually absolutely great! From the moment I walked in, I was impressed by how realistic many of the wax figures looked. Some of the dolls are so lifelike that you almost feel like they’re real people standing next to you. It made taking photos really fun and a bit surreal. The whole visit was engaging and entertaining, with plenty of different sections and lots of opportunities to interact and take pictures. I went in thinking it might be just “okay,” but I left genuinely impressed. Overall, I really enjoyed my time at Madame Tussauds New York and would definitely recommend it, especially if you like taking photos and having a fun, unique experience in the city.
- OOOthelloDec 22, 20254.0Madame Tussauds New York earns 4 stars. Nestled in the vibrant heart of Times Square at 234 W 42nd Street, this wax museum offers an immersive escape into celebrity culture amid the neon lights and towering billboards. Stepping inside felt like crashing a star-studded party—no ropes or barriers keep you from high-fiving lifelike figures of icons like Taylor Swift, Cristiano Ronaldo, and President Donald Trump, surrounded by the buzz of Broadway theaters and nearby landmarks such as the New York Times Building. The interactive zones, from Marvel superheroes to horror legends in the Warner Bros exhibit, captured the electric energy of Midtown Manhattan, making it a fun, photo-packed afternoon just blocks from Central Park and the Empire State Building.
- CRChris RuleDec 21, 20254.0We took our family to Madame Tussauds New York and had a really great experience overall. The museum itself was engaging from start to finish and kept both adults and kids interested the entire time. The Marvel 7D movie was a fun bonus and definitely added to the experience. I especially want to shout out Zach, who ran the 4D game experience. He clearly takes a lot of pride in his job—his enthusiasm was contagious and genuinely got my wife and kids more involved and excited. Employees like him make a big difference and elevate the whole visit. The only downside for us was the entrance process. The fast-track and general admission lines are right next to each other, which made things feel disorganized and a bit awkward—especially when it comes time to board the elevator and you’re clearly bypassing people who have been waiting. If fast track is offered (and costs more), there should be clearer separation or an employee actively organizing that area. That said, we’d absolutely recommend this for families and would happily visit again. A solid 4 out of 5 experience overall.
Frequently Asked Questions About Madame Tussauds New York
Where are the nearest subway stations?
1, 2, 3, 7, N, Q, R, S (at 42nd Street-Times Square)
A, C, E (at 42nd Street & 8th Avenue)
B, D, F, M (at 42nd Street & 6th Avenue)
Where can I park?
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservation app. To reserve your parking spot, visit the Madame Tussauds New York Parking Page and book a spot with rates up to 50% off drive-up.
How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take approximately 60 to 90 minutes to complete your visit.
Can I take large bags or luggage to Madame Tussauds?
For security reasons, large bags or luggage are not permitted to be left with Madame Tussauds staff. Smaller bags are permitted and are subject to search upon entry.
Can I take a baby stroller to Madame Tussauds?
Yes.
Can I take any animals or pets to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds. However, we do permit service animals.
Are there wheelchairs available?
Wheelchairs are available on request for no charge. Because there are a limited number, they are available on a first come, first served basis.
Can I take a camera to Madame Tussauds?
YES! We encourage taking many photos! Cameras are permitted in all public areas of Madame Tussauds . If you are a film crew or press and need access to the attraction, please contact us for further information.
Can I eat or drink at Madame Tussauds?
A variety of food and beverage offerings are available for purchase in the attraction. We do not permit outside food and beverage.
Where is Madame Tussauds New York located?
Madame Tussauds New York is located at 234 W. 42nd Street, New York, NY 10036, in Times Square, Midtown Manhattan.
What are the opening hours of Madame Tussauds New York?
Madame Tussauds New York is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
How long does a visit to Madame Tussauds New York typically last?
A self-guided tour through Madame Tussauds New York usually takes approximately 60 to 90 minutes to complete.
Are large bags or luggage allowed at Madame Tussauds New York?
Large bags or luggage are not permitted to be left with staff for security reasons. Smaller bags are allowed but may be subject to search upon entry.
Is Madame Tussauds New York wheelchair accessible?
Yes, wheelchairs are available on request free of charge and the entrance and restrooms are wheelchair accessible. Note that wheelchair parking is not available.
Can I bring a baby stroller or pets to Madame Tussauds New York?
Baby strollers are allowed inside. Pets are not permitted except for service animals which are welcome.
What types of payment are accepted at Madame Tussauds New York?
Payment options accepted include American Express, Android Pay, Apple Pay, Discover, Mastercard, and Visa.
Where can I park when visiting Madame Tussauds New York?
It's recommended to book parking in advance through SpotHero for convenient and affordable options, with rates up to 50% off drive-up prices.
What subway stations are near Madame Tussauds New York?
Nearby subway stations include 1, 2, 3, 7, N, Q, R, S at 42nd Street-Times Square; A, C, E at 42nd Street & 8th Avenue; and B, D, F, M at 42nd Street & 6th Avenue, making it easy to access the museum via public transit.
What nearby attractions can I visit before or after Madame Tussauds New York?
Nearby attractions include Ripley’s Believe It or Not!, The Duke Theatre, AMC Times Square NYE Mega-Plex cinema, and New York City Sightseeing tours, offering a variety of entertainment options around Times Square.