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Kimpton Theta New York - Times Square by IHG

3.8
(216 reviews)

Business Details

790 8th Avenue, New York, NY
10019, United States
(212) 581-7000
https://www.hoteltheta.com

About

Luxury HotelKimpton Hotels
A calm retreat amid the Midtown action, Kimpton Theta encourages travelers and locals alike to relax and recharge in Times Square. Housed in an iconic building originally designed by pioneering midcentury architect Morris Lapidus, a stay at Kimpton Theta seamlessly blends modernist architecture with the relaxed elegance of the Italian Riviera. From the rooftop oasis of Bar Sprezzatura to the inviting ambiance of Café Otto, our hotel embodies a sophisticated yet approachable charm that resonates with both travelers and locals.​

Location

Kimpton Theta New York - Times Square by IHG
790 8th Avenue, New York, NY
10019, United States

Reviews

3.8
216 reviews
5 stars
119
4 stars
30
3 stars
18
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near Times Square and various subway stations, making it convenient for exploring NYC.

Service Quality

Customer service experiences are mixed; while some staff members are noted for being friendly and helpful, others are described as rude and unprofessional.

Room Condition

Rooms are generally clean and spacious, but there are complaints about noise from the street and issues with water pressure and cleanliness.

Charges and Fees

Guests frequently report unexpected charges, particularly related to smoking fees, which many believe are unjustified.

Amenities

The hotel lacks several expected amenities, such as a restaurant and breakfast options, which has disappointed some guests.
  • AO
    Ahmed Ozen
    Jun 25, 2024
    1.0
    The hotel's complimentary coffee service was until 9:00 AM. I arrived around 9:10 AM and waited in line until 9:20 AM, only to be told that they couldn't provide the free coffee. It's just a simple coffee service, and refusing to offer it because I was 10 minutes late is a poor example of hospitality. It was a very rude behavior. Additionally, the walls are dirty and damp.
  • JG
    Jean Philippe Guy
    Mar 3, 2024
    4.0
    Rooms are extremely spacious and very clean, but they have no extras that you could expect from such a nice hotel. There were no complimentary water bottles. They have a small store for guests and there were plenty of sodas, but no water. The coffee shop on the ground floor sells just awful coffee- coffee being the basics of a nice stay. After the first day we ended up going at the corner to purchase our coffee. We asked and they did brought us a complimentary pod coffee machine and the room, but we had trouble making it work properly. On the ground floor they have plenty of seating area with a jug filled with ice water and slices of oranges. It was unfortunately empty most of the time. Again- great rooms but missing amenities. It is very conveniently located closed to Time Square.
  • ES
    Eugene Shim
    Feb 11, 2024
    5.0
    위키드 공연장인 거쉬인 극장과 가깝고 타암즈 스퀘어도 가끼운 좋은 장소였습니다. 지하철50번가역과 가까워 편리하게 왕래할 수 있었습니다. 방이 깨끗하고 침구류가 청결하네요. 벽의 무늬가 독특합니다. 곰팡이 핀 걸로 착각했어요. 물병으로 물을 주지는 않고 1층에서 레몬 물을 컵으로 떠오거나, 각 층의 엘리베이터 옆 얼음 공급기에서 받아다 먹어야해서 불편해요. 로비가 예쁩니다. 뉴욕이다보니 밤에 많이 시끄러워요. 사이렌 소리 가끔 들리는 양카와 오토바이 배기음. 벽이 얇은지 옆방 소리도 들립니다. 다행이 내가 모르는 언어네요.
  • JU
    Jose Ugalde
    Jan 14, 2024
    5.0
    Very nice cozy and modern place in the perfect location in the middle of times square. Parking is also right next to hotel so is all very convenient. Highly recommended!

Brand Certified Facts from Kimpton Theta New York - Times Square by IHG

Kimpton Theta New York - Times Square by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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