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Soak in the vibrant energy of downtown Manhattan at the Holiday Inn New York City – best hotel in Wall Street, where comfort meets convenience in one of NYC’s most iconic neighborhoods. Our hotel offers contemporary accommodations, sweeping city views and an unbeatable location in the heart of the Financial District—just steps from the New York Stock Exchange and Wall Street itself.
Whether you're here for business or leisure, you'll love being close to top attractions like the 9/11 Memorial, One World Trade Center, Battery Park, The Seaport, Pier 17 and the Staten Island Ferry. Heading to a concert? We’re just 0.6 miles from Pier 17 and only a 10-minute walk from City Hall. Getting around is easy with major subway lines just blocks away, making your commute or sightseeing effortless.
Start your mornings taking advantage of thoughtful amenities like our fitness center and in-room coffee makers, along with a new restaurant and bar offering breakfast, lunch, & dinner. We also offer discounted guest room blocks to add even more value to your stay.
As one of the most conveniently located hotels in Wall Street, we invite you to experience the comfort, style and service that make every stay memorable. Whether you're here for meetings or Manhattan adventures, make Holiday Inn New York City – Wall Street your downtown home base.
Location
Holiday Inn New York City - Wall Street by IHG
51 Nassau Street, New York, NY
10038, United States
Hours
Reviews
3.7
987 reviews
5 stars
352
4 stars
281
3 stars
149
2 stars
70
1 star
135
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted serious cleanliness problems, including dirty rooms, stained linens, and unpleasant odors.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude and unhelpful service, particularly at the front desk.
Location
The hotel is frequently commended for its convenient location near major attractions and public transportation.
Room Size and Amenities
Guests noted that rooms are small and lacking essential amenities like refrigerators and microwaves, with some rooms in poor condition.
Value for Money
Many customers felt that the hotel did not provide good value for the price, citing hidden fees and inadequate services.
- TGting gan2 days ago1.0The actual room photos of this hotel were completely different from the pictures they posted. There wasn't even enough room to fit a suitcase. The carpet and towels smelled terrible. We booked through a platform for 1.5 times the on-site price. This hotel is definitely not a place to stay. At night, the curtains didn't block out any light at all.
- GVGeetha Madhuri Vadlapatla5 days ago1.0Rooms are very small. Very difficult even to walk in the room. Bath area is tiny and the water spills out. The major issue I faced here was with the deposit money. They ask for a credit card while checking in and authorized $126 for 3 night stay. Again the next day they deducted another $95. When asked the Front desk, they said it was deducted by mistake and they have reversed it. But even after a week that money is not credited back to my card yet. Incorrect transactions are supposed to get reversed immediately. And $95 is Not a small amount. Since the hotel was booked through Expedia, the front desk doesn’t respond properly. They say they can’t do anything. even after a week from checkout, I didn’t get the receipt for my stay. Moreover,Though my company fully paid the room charges, taxes and even the city property tax while booking itself, the hotel still charged me $51 from the card I updated while check in. From the initial debit of $126, they credited back only $75 after a week, and no clue about the $51 as I didn’t get the receipt yet. Customer service team, I request you to look into this and provide me a response at the earliest. Edited to add response to your reply. Prior to checking in Holiday Inn, I stayed in Hilton from 11/8 to 11/12 in the same trip and I used the same card to authorise deposit while checking in. They credited the hold deposit within few hours of check out on 11/12. So wondering why it’s taking this long with Holiday Inn.
- KRK R6 days ago1.0DO NOT BOOK HERE UNDER ANY CIRCUMSTANCES. I saw the mixed reviews and thought it would be fine. It was absolutely not even close to fine. Their main issue is that the upper management is completely lacking in hospitality training. The listings are inaccurate and the front desk is rude. No care or concern for disabled guests. The location and hotel are mid not too horrible but certainly overpriced for what it is. IHG should revoke membership in their portfolio. I look forward to winning my credit card chargeback. Oh and Waheeda the “general manager” you can save your copied and pasted breath responding when you did nothing to help while we were staying there and we had to check out 4 days early due to y’all’s ineptitude with no refund losing almost $3000 in the process. Certainly didn’t hear a peep out of you then even when corporate got involved so don’t bother pretending to care now like you pretend on every other review! (BEWARE THEY WILL NOT ASSIST YOU IN ANY MANNER WHILE A GUEST THERE- THE RESPONSES TO ALL REVIEWS ARE BS!!!)
- ASAlejandro Meza SosaNov 16, 20253.0La gente fue amable en todo momento, sin embargo el hotel es muy antiguo, también la limpieza no es el su fuerte de este hotel. El cuarto estaba limpia cuando llegamos, sin embargo la limpieza es muy superficial como sacar la basura y cambiar las toallas, las sabanas no se cambian y también el cuarto olía muy feo y pedimos que nos la cambiarían pero así estuvimos 2 días pensando que el olor se iría. Lo recomiendo como una opción barata y por la ubicación. No cuenta con cocina propia, comparte la ubicación con un restaurante de comida de la India.
- SSShaina Aryaputri SinggihNov 9, 20251.0Worst hotel i’ve ever stayed at. Staffs are unhelpful, except for the cleaning lady. Our sheets were dirty. Even after asking for a sheet change, which took two days for them to work on it btw, there were still stains all over and some mould. Said we could get water from the dispenser at the gym but it’s always empty. When we asked for additional bottles of water, they said we’re limited to only 2 bottles per day, which is the 500mL bottles btw. Other hotels we’ve stayed at in new york provided unlimited clean drinking water for their guests. Complained about there being a huge gap on our door, the safe not working, etc. and the staffs said they’ll send maintenance to check but nobody ever came. In the end we gave up asking… Asked for towels cause they forgot to replace them, and the housekeeping manager visited our room to check if we were saying the truth. She literally went inside our toilet to ensure there were no towels like we said… We stayed here for two weeks, not just two days. We only ever asked for a comfortable stay. Don’t spend your money on this hotel. Other than the location, there’s nothing good.
Frequently Asked Questions About Holiday Inn New York City - Wall Street by IHG
What are the check-in and check-out times at Holiday Inn New York City - Wall Street?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included at Holiday Inn New York City - Wall Street?
Yes, breakfast is available at the hotel.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn New York City - Wall Street?
No, pets including cats and dogs are not allowed at this hotel.
Are there fitness facilities available at the hotel?
Yes, the hotel features a free fitness center with equipment such as elliptical machines and treadmills.
Does the hotel offer contactless check-in or check-out options?
Yes, contactless check-in and check-out are available to enhance guest safety and convenience.
What COVID-19 safety measures are in place at the hotel?
The hotel uses commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, and offers sanitizer availability to guests. Common areas are arranged for physical distancing and high-touch items are removed from guest rooms and common areas.
What nearby dining options are close to the hotel?
Nearby dining options include Raj's Indian Kitchen, Diwan-E-Khaas, The Kati Roll Company, Xi’an Famous Foods, Biome Foods, Lemon Leaves (Thai food), Oka Sushi, Dunkin', and A La Saigon Vietnamese Restaurant.
Are there any beauty or wellness salons near Holiday Inn New York City - Wall Street?
Yes, nearby are Sumi Eyelash (beauty salon and hair removal), Hair Lounge NYC, Polished NYC (nail salon), and 43 Nassau Street Barber Shop.
What nearby transportation options can help guests get to and from the hotel?
The hotel is located near major subway lines just blocks away, making commuting and sightseeing around Manhattan easy and convenient. Also, AAA Zoom Limousine service is close by for private travel needs.