Holiday Inn New York City - Wall Street by IHG

3.7
1000 reviews

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Soak in the vibrant energy of downtown Manhattan at the Holiday Inn New York City – best hotel in Wall Street, where comfort meets convenience in one of NYC’s most iconic neighborhoods. Our hotel offers contemporary accommodations, sweeping city views and an unbeatable location in the heart of the Financial District—just steps from the New York Stock Exchange and Wall Street itself. Whether you're here for business or leisure, you'll love being close to top attractions like the 9/11 Memorial, One World Trade Center, Battery Park, The Seaport, Pier 17 and the Staten Island Ferry. Heading to a concert? We’re just 0.6 miles from Pier 17 and only a 10-minute walk from City Hall. Getting around is easy with major subway lines just blocks away, making your commute or sightseeing effortless. Start your mornings taking advantage of thoughtful amenities like our fitness center and in-room coffee makers, along with a new restaurant and bar offering breakfast, lunch, & dinner. We also offer discounted guest room blocks to add even more value to your stay. As one of the most conveniently located hotels in Wall Street, we invite you to experience the comfort, style and service that make every stay memorable. Whether you're here for meetings or Manhattan adventures, make Holiday Inn New York City – Wall Street your downtown home base.

Location

Holiday Inn New York City - Wall Street by IHG
51 Nassau Street, New York, NY
10038, United States

Hours

Reviews

3.6
1,000 reviews
5 stars
357
4 stars
284
3 stars
150
2 stars
70
1 star
139

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, close to major attractions and public transport.

Staff

While some staff members are noted for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Cleanliness

Multiple reviews highlight significant cleanliness issues, including dirty linens, unpleasant odors, and poorly maintained facilities.

Room Quality

Guests frequently mention the small size of the rooms and various maintenance problems, including malfunctioning AC units and inadequate amenities.

Value for Money

Many customers feel the hotel does not provide good value for the price, citing high costs relative to the quality of the accommodations.
  • YP
    Yuri Park
    Jan 4, 2026
    5.0
    For my friend’s first visit to NYC, this hotel was perfectly located for doing all the classic touristy things. The staff kindly upgraded us to a more spacious room on the 19th floor, and we really appreciated how quiet the hotel was throughout our stay. The staff were not only very kind but also impressively efficient—helping with luggage storage and retrieval, late check-in, and more. I was especially impressed by one staff member, Ms. Zaynah. In the middle of a chaotic check-in rush, she somehow managed to help us reclaim our luggage seamlessly. She expertly “played Tetris” with suitcases in the elevator and corridor, let us grab our bags ourselves, and sent us straight up to our room so we could rest immediately—without wasting a single minute. All of this, with a smile on her face the entire time. Truly unbelievable service.
  • AP
    Adarsh Prekash
    Dec 26, 2025
    1.0
    The lady who sits at the reception actually hates her job and doesn’t want to sit at that table to work so please ask her what she would like to work for as that position ain’t for her She seemed so vague in her answers when we asked for a water bottle she was like I don’t know we are run out . The rooms please don’t get me started the Ac don’t work and the room has a very wierd noise always. Holiday inn reputation has been ruined by the above observations as much more is expected.
  • CC
    C CM
    Dec 21, 2025
    4.0
    Location and price are what should attract you to booking here. The rooms, whilst clean and standard are exactly what you would expect from a Holiday Inn. More than enough if you're just using it as a Base in which to travel the remainder of NYC. Location is the best place I have stayed geographically - very close to wall street, it is quiet and clean whilst still being 1 min walk from convenience stores, pharmacy, bars, pizza etc. Fulton station or the oculus are a couple of mins walk away and will get you anywhere on the underground across the city. Staff are genuinely helpful and always present at the desk (I get the feeling they work very hard and not rewarded enough!) I have been to NYC as a tourist on many occasions and would absolutely say this has been the best for Location in terms of travel across the city and walkable to both cheap pizza or high end restaurants on the docks. If you want a reasonably priced, quiet bed for onward travel across the city during your stay you really can't go far wrong.
  • NG
    Nargiz Gubadova
    Dec 19, 2025
    1.0
    I had a very disappointing stay at this hotel. The bed linen was visibly stained, which is completely unacceptable. Although I travelled alone and informed the hotel in advance about the booking change, I was still charged for two people. The staff was unfriendly and unprofessional, which made the situation even worse. At breakfast, I ordered pancakes, which were of very poor quality and poorly presented. Overall, this hotel failed in terms of cleanliness, service, and value for money. I would not recommend staying here.
  • KS
    Kendall Jackson, SLP
    Dec 15, 2025
    3.0
    The room i had the keycard had to be played with in the lock before working, the heat was not auto it was either a sauna or a freezer because I had to turn the heat off when the room got hot. I dont even think the temperature was adjusting. The location though is great to all things downtown but the immediate area is a govt/business district and stores close early.

Frequently Asked Questions About Holiday Inn New York City - Wall Street by IHG

What are the check-in and check-out times at Holiday Inn New York City - Wall Street?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included at Holiday Inn New York City - Wall Street?

Yes, breakfast is available at the hotel.