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Hilton Garden Inn New York/Tribeca

4.0
(1339 reviews)

Business Details

39 6th Ave, New York, NY
10013, United States
(212) 966-4091
https://www.hilton.com/en/hotels/nyctrgi-hilton-garden-inn-new-york-tribeca/

About

HotelHilton
Style and sophistication meets comfort and affordability at the Hilton Garden Inn New York/Tribeca Hotel. Boasting an exclusive location in the trend-setting neighborhood of Tribeca, home of the renowned Tribeca Film Festival, our pet-friendly New York City hotel is a convenient gateway to the best of the city. Your satisfaction is our first priority, and we stand out from other hotels with an extensive range of services and amenities to meet the needs of business and leisure guests.

Location

Hilton Garden Inn New York/Tribeca
39 6th Ave, New York, NY
10013, United States

Hours

Reviews

4.0
1,339 reviews
5 stars
617
4 stars
407
3 stars
158
2 stars
64
1 star
93

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near subway access and various attractions in Tribeca.

Staff Service

Customer service experiences are mixed; while some staff are noted as friendly and helpful, others are described as rude and unprofessional.

Maintenance Issues

Frequent complaints about the elevator situation, with only one operational elevator leading to long wait times, and general maintenance issues in rooms.

Room Condition

Rooms are often described as outdated and in need of renovation, with specific complaints about cleanliness and amenities.

Restaurant and Amenities

The restaurant is criticized for limited hours and service, and there are complaints about the lack of breakfast options.
  • AM
    Abbey Mielnicki
    2 days ago
    3.0
    I will not be staying at the Hilton Tribeca again. For a Hilton property, this was shockingly below standard. The rooms feel dated and didn’t feel clean upon arrival. The noise from the floor above was constant — it sounded like people were running and jumping around for hours, making it nearly impossible to sleep. On top of that, the overall environment felt unsafe. I’ve never felt so anxious staying somewhere. This is a Hilton — you expect a certain level of quality and security, and this location delivered neither. I’m glad it was only a 2-night stay and I will not be returning.
  • LZ
    Luly Zimmerman
    3 days ago
    1.0
    Alert: Fraudulent Smoking Fee – No Accountability. My husband, an oncologist working on a lung cancer drug, and one of our daughters have asthma. We don’t smoke, yet we were charged a $300 smoking fee plus tax. Our daughters woke with headaches, and we suspected a heating system issue, especially since the buttons on it were melted. The hotel manager, Shivani, insisted we smoked or vaped, which we do not. We asked for physical evidence, but they refused, claiming their automated system was flawless. Corporate was equally unhelpful, leaving us with no resolution.
  • AH
    Arizbeth Hernandez
    5 days ago
    5.0
    This hotel was very conveniently located right by a subway station, making it easy to get around the city. The area felt safe and was in a nice neighborhood. I also appreciated the security measures — the doors were locked and required key access, which made me feel very secure during my stay. The only downside was the elevators, which were a bit slow and inconvenient at times. Overall, though, it was a comfortable and well-located place to stay
  • AD
    Alexandre delhay
    Feb 18, 2026
    5.0
    Hilton Garden Inn New York/Tribeca is an excellent choice for anyone looking to stay in one of Manhattan’s most vibrant neighborhoods. The location is unbeatable — right in Tribeca, with easy access to SoHo, the Financial District, and multiple subway lines just steps away. The rooms are comfortable, clean, and well-maintained. For New York standards, they are spacious and thoughtfully designed, with cozy beds and modern amenities that make the stay relaxing after a long day exploring the city. The staff is welcoming, professional, and always ready to help. Check-in and check-out are smooth and efficient. The overall atmosphere of the hotel feels calm and secure, which is a big plus in such a busy city. There’s also a restaurant and bar on-site, convenient for breakfast or a quick evening meal. Everything is well organized, and the service reflects Hilton’s reliable standards. If you’re visiting New York and want comfort, convenience, and great value in a prime location, Hilton Garden Inn Tribeca is a smart and dependable option. Highly recommended
  • HS
    H Stewart
    Feb 17, 2026
    3.0
    The rooms could use a refresh, which being a part of Hilton means that will likely soon. The hot water… dear god it’s hot. There is definitely a recirculation line running, because the hot water at the 3rd floor was quick to the tap. However, it was literally steaming out of the faucet. I am all for hot water but a small child or elderly person would be in grave danger with this lava coming out of the spigot. The owners need to consider a 3-way mixing valve in the mechanical room that services the entire building before someone gets scalded… I would not be surprised if this hasn’t happened already. Great location, and very friendly staff though!

Frequently Asked Questions About Hilton Garden Inn New York/Tribeca

What accessibility features are available at Hilton Garden Inn New York/Tribeca?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is Hilton Garden Inn New York/Tribeca a pet-friendly hotel?

Yes, both cats and dogs are allowed at this pet-friendly hotel.

Brand Certified Facts from Hilton Garden Inn New York/Tribeca

Hilton Garden Inn New York/Tribeca partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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