Brand Certified
Hilton Garden Inn New York/Times Square Central
3.9(2518 reviews)
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
Business Details
136 West 42nd Street, New York, NY
10036, United States
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
(212) 840-9600
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
https://www.hilton.com/en/hotels/nycssgi-hilton-garden-inn-new-york-times-square-central/
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
About
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
HotelHilton
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $10 food and beverage credit; laundry services, up to $30 daily; 2 daily CitiBike passes; Starbucks coffee in lobby.
Hilton Garden Inn New York/Times Square Central is perfectly situated on 42nd Street, between Broadway and 6th in the heart of Times Square. The 36-story property is only steps from the New Years Eve festivities and is surrounded by Broadway theaters, restaurants, shopping, and nightlife. Countless Manhattan attractions are within walking distance including Radio City Music Hall, Rockefeller Center, Madison Square Garden, Madame Tussauds, and Restaurant Row. Were also within walking distance of the Port Authority Bus Terminal, Penn Station. Grand Central Station, major public transportation including bus and subway, and Jacob Javits Convention Center.
Hilton Garden Inn New York/Times Square Central offers 282 guest rooms with modern amenities, some with direct views of the New Years Eve Ball Drop. In-room amenities include 55-inch SMART TV and a large work desk with ergonomic chair, for the business traveler.
Location
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
Hilton Garden Inn New York/Times Square Central
136 West 42nd Street, New York, NY
10036, United States
Hours
Certified by Hilton Garden Inn New York/Times Square Central • Mar 01, 2026
Reviews
3.9
2,518 reviews
5 stars
1,144
4 stars
667
3 stars
284
2 stars
141
1 star
282
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near Times Square and other attractions.
Staff Service
Many reviews highlight the friendly and helpful nature of the staff, particularly mentioning individuals like Joe and Ibeth.
Room Quality
Guests reported issues with room cleanliness, comfort, and maintenance, including uncomfortable beds and water temperature problems.
Hidden Fees
Several customers expressed frustration over unexpected fees, such as resort fees and security deposits, which were not clearly communicated during booking.
Check-in Experience
Some guests experienced difficulties during check-in, including issues with reservation cancellations and staff unhelpfulness.
- WLWade LotzJan 5, 20265.0Great location, but a little tricky to check in as the front desk is on a different level than the street entrance.
- RSRicky StevensJan 4, 20265.0Perfectly licets steps from times square and every major subway line, this hotel is excellent. If I had one complaint it's that with 3 elevators, it can take longer than you like to leave in the morning. Out room was on the 6th floor so I took the stairs before noon. The front desk staff is top notch and there's a restaurant onsite, but I prefer to experience NYC's multitude if dining options including good carts.
- ATAlyssa TiangcoJan 2, 20265.0Great location & friendly staff! Room was clean and it was a smooth & stress free experience!
- NNNoorDec 29, 20255.0Great location, especially for Times Square,everything is within walking distance. The staff is very friendly and helpful. A big plus is that they accept your luggage before check-in time, which made our arrival much easier. Pros: • Excellent central location • Very friendly and welcoming staff • Luggage storage available before check-in Cons: • Rooms are a bit small However, when you’re in New York, you usually only come back to the hotel to sleep, so the room size wasn’t a big issue for us. Overall, a very convenient and pleasant stay.
- LBLina Al BawalizDec 27, 20254.0Pleasantly surprised. The rooms are comfortable and clean. Location is perfect. Staff is friendly. Only genuinely concern were the stained carpets in the hallways but overall not bad all :)
Frequently Asked Questions About Hilton Garden Inn New York/Times Square Central
What are the check-in and check-out times at Hilton Garden Inn New York/Times Square Central?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn New York/Times Square Central accessible for guests with mobility issues?
Yes, the hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Are pets allowed at Hilton Garden Inn New York/Times Square Central?
Yes, both cats and dogs are welcome at the hotel.
Is there a restaurant or bar available within the hotel?
Yes, the hotel has one restaurant and a bar available for guests.
Does the hotel offer room service and housekeeping?
Yes, room service and housekeeping are available for guests' convenience.
What nearby attractions can guests visit around Hilton Garden Inn New York/Times Square Central?
Guests can easily visit popular attractions like the New Years Eve festivities, Broadway theaters, Radio City Music Hall, Rockefeller Center, Madison Square Garden, Madame Tussauds, and Restaurant Row, all within walking distance.
What public transportation options are close to Hilton Garden Inn New York/Times Square Central?
The hotel is within walking distance of Port Authority Bus Terminal, Penn Station, Grand Central Station, and major bus and subway lines, making it easy for guests to explore the city.
Can you recommend nearby dining options close to the hotel?
Nearby dining options include Ranch1 (fast food), Planet Hollywood (American restaurant), Chicken Guy (chicken and sandwich shop), Ootoya Times Square (noodles and sushi), Charlie Palmer at The Knick (steakhouse and coffee shop), and World Yacht Dining Cruises.
Are there nearby services such as travel agencies or theaters near Hilton Garden Inn New York/Times Square Central?
Yes, nearby services include Fifth Meridian Weddings and Margo Travel for travel arrangements, and The Broadway Team theater for entertainment.
Brand Certified Facts from Hilton Garden Inn New York/Times Square Central
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Certified March 01, 2026Yext Knowledge Graph
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