The hotel is praised for its excellent location, close to major attractions and subway stations.
Staff
Many reviews highlight the friendly and helpful nature of the staff, particularly mentioning individuals like Jennifer and Juan.
Cleanliness
Guests consistently note the hotel鈥檚 cleanliness, with rooms being well-maintained and tidy.
Room Size
Rooms are reported to be spacious for New York standards, accommodating multiple luggage without hassle.
Amenities
The hotel offers unique amenities like Japanese toilets and a clothes steamer, which guests appreciate.
IC
Isabella C
Nov 12, 2025
5.0
Great location near the Amtrak station! Less than a 10 minute walk. Stayed here 3 nights and would b glad to return again. Very pleasant front desk staff, and the cleaner Maria was a joy to greet every morning. Using the japanese bidet is always a pleasure, as well.
I will say, the hotel does not have extra frills of cups in the bathrooms or little toiletries, but I'm sure it's easy to ask for more cups at the front desk. The bedding is comfortable and the thermostat is accurate. I love the "luggage jail" to store bags.
Only con I have to say about the hotel is that it's true --- the road noise is loud at night on front facing rooms (moreso that the windows are thin. You'll wake up to the trash collection trucks). Bring a set of cheap ear plugs and the stay will be 馃挴
DD
dan
Nov 7, 2025
5.0
The cleanest and most well function hotel I have used to date. This was far superior to the nice, chain hotels I usually stay at, even some with higher star ratings and much more expensive rates. Bed was very comfortable, sheets were smooth and soft, bathroom was well stocked and very functional.
One of my favorite attributes that sets this hotel apart from the rest was that it has normal lights and switches on the walls in different areas rather than lamps with tiny switches down at the bases.
I will return here next time the opportunity raises.
TM
Teresa TEJERO MORENO
Nov 3, 2025
5.0
MUY RECOMENDABLE. El personal en recepci贸n (Jennifer) nos ayud贸 con todo lo que necesitamos: mapas, sitios para desayunar, taxis, etc. La UBICACI脫N es EXCELENTE, cerca del metro, de Times Square, de la 5陋 avenida o del Madison Square Garden y en un calle sin ruido por la noche. 脡ramos 4 adultos en una habitaci贸n de 2 camas y CON ESPACIO para estar c贸modos. Dispone de mini NEVERA en la habitaci贸n, cabe agua y comida (para 4). En recepci贸n disponen de un 脕REA para GUARDAR el EQUIPAJE (gratis) si llegas antes del chek-in o si tu vuelo sale por la tarde, y ya has hecho el check-out. LIMPIEZA impecable. ENCHUFES USB sin necesidad de adaptadores de corriente. AIRE ACONDICIONADO individual. Sin duda INMEJORABLE aunque no tenga vistas al Empire State.
YK
Yiannis Kardaras
Oct 27, 2025
5.0
Right at the heart of the city, equipped with all the amenities one would normally ask, and a front desk of exquisite politeness. Great pick for those who want to live the NY vibe and cannot afford the billionaire tower 鈽猴笍.
SU
SERGIO UBBIALI
Oct 19, 2025
4.0
Ottima posizione, buon hotel, buona posizione per il centro di Manhattan
Personale molto gentile, Jennifer 猫 stata molto d'aiuto in tutte le occasioni che mi sono capitate durante i miei 4 giorni di permanenza
Lo consiglio
Frequently Asked Questions About Henn na Hotel New York
What are the check-in and check-out times at Henn na Hotel New York?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Henn na Hotel New York offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and is generally mobility accessible.
Are pets allowed at the Henn na Hotel New York?
No, cats and dogs are not allowed, and pets are not applicable at this hotel.
What kind of cleaning and safety measures does Henn na Hotel New York follow?
The hotel uses commercial grade disinfectants, has employees trained in cleaning and hand washing, requires masks, enforces physical distancing, provides sanitizer, and enhances cleaning in guest rooms and common areas.
Is WiFi available at Henn na Hotel New York and is it free?
Yes, free WiFi is available in public areas.
Are there fitness facilities available at Henn na Hotel New York?
Yes, there is a fitness center available to guests free of charge.
Can guests store their baggage at Henn na Hotel New York?
Yes, baggage storage is available for guests.
What dining options are available at or near Henn na Hotel New York?
The hotel has one restaurant and bar on site. Nearby, guests can enjoy Italian cuisine at Alessa Cucina & Bar and Japanese sushi at Gosuke.
What nearby services can guests of Henn na Hotel New York use for business or professional needs?
Nearby services include real estate agents like Kobi Lahav and The Osur Team, coworking space Kazlow & Kazlow, and various professional and marketing agencies.
Are there nearby attractions or transit options close to Henn na Hotel New York for visitors?
The hotel is located in Midtown Manhattan close to many dining and cultural spots like Juniper Bar and Alessa Cucina & Bar. Guests can explore local media and professional services or visit nearby wellness centers such as Shyouskincare.