Hampton Inn Manhattan/Times Square South

3.5
2187 reviews

About

Hotel
The newly updated Hampton Inn Manhattan Times Square South is located in the heart of Midtown Manhattan in Times Square, bordering the Theatre and Garment Districts. Located minutes away from New York City's major tourist attractions and corporations: Broadway, Rockefeller Center, Jacob Javits Convention Center, Macy's Herald Square, Empire State Building, Central Park, the Intrepid, Ernst and Young, New York Times Building, Hudson Yards, and Proctor and Gamble are all at our doorstep. Our updated guest rooms feature chic, modern design elements for enhanced comfort for both leisure and business travelers. Guests can enjoy complimentary hot breakfast and high-speed wireless internet access. The hotel is in the heart of Manhattan, just steps away from Port Authority Bus Terminal and most subway lines, and a quick walk to Penn Station, so getting around the city is easy.

Location

Hampton Inn Manhattan/Times Square South
337 West 39th Street, New York, NY
10018, United States

Hours

Reviews

3.5
2,187 reviews
5 stars
747
4 stars
590
3 stars
313
2 stars
175
1 star
362

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Cesar and Joseph for their exceptional service.

Location

The hotel is conveniently located near Times Square, making it easy for guests to explore the city.

Room Condition

Numerous reviews mentioned that the rooms are small, outdated, and in need of renovation, with issues like broken fixtures and cleanliness concerns.

Elevator Issues

Guests frequently reported long wait times for the elevators, with only two elevators servicing a large number of floors, leading to frustration.

Breakfast Experience

The complimentary breakfast received mixed reviews; while some enjoyed the offerings and service, others found the space too small and crowded.
  • AK
    Abhinay Kacham
    4 days ago
    1.0
    I booked a dayuse room that is supposed to start at 7 AM. I was told to wait for 30 mins even after I arrived hotel at 7:20 AM. Edit: Later, I was told to wait until 8:30 AM for my 7 AM reservation. I cancelled my reservation and checked in at adjacent Candlewood.
  • SS
    Shahid Saleem
    Nov 17, 2025
    4.0
    Location is very good you can find many halal resturants and food cart, time square is just on 5 min walk
  • MS
    Mairi Schuler
    Nov 9, 2025
    1.0
    The room was disgusting! The shower is perhaps the dirtiest shower I have ever seen! How am I expected to shower in that filth! The room is yuck! Bedding is old (like grandma old) and had hair on it! I’m not exhausted and just want to sleep but I want to just drive home this place is so gross!!!
  • KH
    kellie hanna
    Oct 27, 2025
    5.0
    Room was excellent. But what really stood out to me was the staff. There was a nice lady at the front desk who helped us with directions and ideas. Very knowledgeable and kind. I wish I would have gotten her name. Also the morning we were leaving, we overslept. We had an 8:25 am flight and it was 7 am. OH NO right? Joseph quickly got us into an uber which was out front already. I quickly handed in my key card and the desk folks did the rest. Because of the ease of check out and Joseph getting us out the door quickly, we made our flight and even boarded when we should. Amazing! THANK YOU!
  • EJ
    Erin Johnson
    Oct 25, 2025
    4.0
    We visited Hampton Inn Manhattan Times Square South October 17-22. This was our 1st trip to NY and felt so comfortable at this hotel. Yes while the room was small, the bathroom door was hard to shut, the rooms were quiet, the staff was so friendly and so helpful. The area is in the garment district and we never felt unsafe. You are just a short distance from Times Square and the heart of NYC. We did not come to NYC to stay in our room we came to see the city. Thank you for a great experience and stay.

Frequently Asked Questions About Hampton Inn Manhattan/Times Square South

What are the check-in and check-out times at Hampton Inn Manhattan/Times Square South?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hampton Inn Manhattan/Times Square South provide free breakfast?

Yes, the hotel offers a complimentary buffet breakfast.