Hampton Inn Manhattan-Madison Square Garden Area

3.9
1622 reviews

About

HotelHampton Inn
Searching for strategically located hotels near Madison Square Garden, New York? Our prime location in the vibrant heart of Midtown Manhattan places you just one block from the iconic Madison Square Garden and the crucial transit hub of Penn Station. This exceptional positioning means a plethora of restaurants catering to every taste are immediately accessible, MSG events are only minutes away, and the world-renowned Empire State Building is a mere two-block stroll. Explore further to discover the trendy neighborhoods of Chelsea and the innovative Hudson Yards, home to the striking Vessel and the much-loved High Line Park, all within easy reach. Business travelers will appreciate our convenience to the Javits Center. Within a mile, immerse yourself in the dazzling lights of Times Square, catch a world-class Broadway show in the Theater District, or indulge in premier shopping along Fifth Avenue. For a tranquil escape, the vast green expanse of Central Park is just two miles from our doorstep. To ensure a perfect start and seamless connectivity throughout your stay, we proudly offer a complimentary hot breakfast daily and free WiFi access for all our guests. When choosing among hotels near Madison Square Garden, New York, our blend of unbeatable location, easy access to key attractions, and essential amenities makes us an exceptional choice for your city adventure.

Location

Hampton Inn Manhattan-Madison Square Garden Area
116 West 31st Street, New York, NY
10001-3401, United States

Hours

Reviews

3.9
1,622 reviews
5 stars
653
4 stars
522
3 stars
249
2 stars
72
1 star
126

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near major attractions and public transport.

Room Quality

Many reviews mention that the rooms are small, outdated, and poorly maintained, with issues like noise and cleanliness.

Breakfast

The breakfast offerings are generally seen as basic and sometimes lacking in variety, with limited seating available.

Customer Service

While some staff members are noted as friendly and helpful, there are numerous complaints about unprofessional service and lack of responsiveness.

Value for Money

Guests feel that the hotel offers reasonable rates for its location, but many express disappointment in the overall quality relative to the price.
  • PW
    Paul Whittingslow
    2 days ago
    5.0
    Right around the corner from MSG! BREAKFAST!!
  • PH
    Philipp Hopp
    Dec 23, 2025
    3.0
    Ich war vor etwa einer Woche Gast in diesem Hotel in New York. Der Aufenthalt an sich war in Ordnung, allerdings habe ich leider meinen Ehering im Hotel vergessen. Seitdem habe ich dem Hotel mehrfach per E-Mail geschrieben, um nachzufragen, ob der Ring eventuell gefunden wurde. Bis heute habe ich leider keinerlei Rückmeldung erhalten. Selbst eine kurze Antwort wie „Wir haben nachgeschaut, leider nichts gefunden“ wäre hilfreich und vor allem respektvoll gewesen. Gar nicht zu reagieren, gerade bei einem so persönlichen und emotionalen Verlust, finde ich sehr enttäuschend und unprofessionell. Es ist schade, dass der ansonsten positive Eindruck durch den fehlenden Umgang mit dieser Situation deutlich getrübt wird.
  • KB
    Klove Boss
    Dec 23, 2025
    1.0
    Honestly I was not impressed with this hotel. You will have a ton of issues and the only thing that outweighs all of that is the location. The main issue is the elevators. However we could only use one elevator. I was on the second floor so it was okay for me to just go up the stairs to my room but imagine staying on the 15th floor and having to wait at least 30 minutes to get to your room and 15 to 20 minutes to come back down just an unexpected inconvenience for the amount that we're paying for the room. They should have definitely let people know that the elevators are not operable before they book.
  • OA
    Oscar Altabert
    Dec 16, 2025
    5.0
    Muy buena experiencia. Al contrario de algunos comentarios que he leido por aquí, este hotel ha cumplido con muy buena nota! La ubicación está realmente bien, todos los servicios indispensables a su alrededor y suficientemente alejado de TimesSquare para no quedar atrapado entre mareas de gente
  • DF
    DEBORAH FULTON
    Dec 6, 2025
    3.0
    We booked 3 rooms at this hotel for my brothers wedding. This hotel is not Hilton standard and this is the reason we booked it. The rooms are run down, there is no space to store luggage, limited wardrobe space and no drawers (not suitable for the 3 people in 1 room). Our view was to the ac units and our window didn't open. We did ask to move rooms but was told the hotel was full. The water is the shower was sometimes hot sometime cool. The lifts are normally stuck due to staff holding them and there is no internal staircase so you can wait awhile for them. There are stairs from the upper floors but they go directly outdoors. They do provide breakfast but it is served on paper plates & paper cups, it is a very basic hotel. The bed was comfortable and the room was quiet at night which are plus points. It is next to Madison Square Gardens but not a nice area as when we arrived in the taxi there was addicts lying on the pavement round the corner.

Frequently Asked Questions About Hampton Inn Manhattan-Madison Square Garden Area

What types of pets are allowed at Hampton Inn Manhattan-Madison Square Garden Area?

The hotel welcomes both cats and dogs as pets.

Does the hotel offer free WiFi for its guests?

Yes, free WiFi is available in public areas along with a public internet terminal.