Business Details
About
Hotel
Embedded in the heart of Lower Manhattan, the historic Hampton Inn Manhattan/Downtown-Financial District effortlessly marries historic charm with modern convenience. From its exterior walls garbed in limestone and original aluminum inlay to the chic interior lobby featuring complimentary Hampton On the House® hot breakfast, this hotel is tailor-made for the traveler expecting both style and quality. In town for business? We are only two blocks from Wall Street and are neighbors with some of the world's largest business headquarters. Other neighborhood attractions include the historic South Street Seaport district and the World Trade Center Memorial site. Within steps from Battery Park, you won't find a better location if seeking to visit the Statue of Liberty and the Ellis Island Immigration Museum. Grab a cup of coffee and take in the cityscape as you ride the free Staten Island Ferry through the Upper Bay or walk the Brooklyn Bridge! With the R line less than a block away, it couldn't be easier to jump on the subway and step out into some of the city's top attractions including Union Square, Madison Square Park, Times Square, Central Park and Fifth Avenue shopping. Additional amenities include complimentary high-speed internet access throughout the hotel, complimentary fitness and business center services as well as complimentary tea and coffee available 24 hours per day. Our passion for customized guest service topped with an enthusiastic desire to make you fall in love with our city will cause your stay at the Hampton Inn Manhattan/Downtown-Financial District to be truly unique.
Location
Hampton Inn Manhattan/Downtown-Financial District
32 Pearl Street, New York, NY
10004, United States
Hours
Reviews
3.9
797 reviews
5 stars
366
4 stars
212
3 stars
98
2 stars
41
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received praise for being friendly and helpful, with specific mentions of individuals like Jonathan and Q for their exceptional service.
Location
The hotel is well-located near key attractions like the Statue of Liberty and subway stations, making it convenient for both tourists and business travelers.
Room Quality
Rooms are generally described as small and dated, with some complaints about cleanliness and maintenance issues.
Breakfast
Breakfast offerings were generally well-received, though some guests noted limited options and variability in quality.
Noise Issues
Several guests reported noise disturbances from outside, particularly from street traffic and construction.
- CAcrystal alexanderOct 27, 20251.0Worst hotel customer service I’ve ever received. I emailed them, called and had no luck with a charge for cancellation 4 days before my stay. I’ve never heard of this. I can’t imagine ever staying with them if this is how they treat customers. Please search other hotels.👎👎
- HHhappylioneatspreyOct 22, 20254.0This hotel was our "home base" during our recent vacation to Southern Manhattan and provided us with everything we needed for our stay. I selected the Hampton Inn due to its location for easy access to the ferries for Governors Island, restaurants, transportation, stores, and many landmarks. Since I have to travel with medication that requires refrigeration, I called in advance and spoke with the front desk agent, Q, who informed me that refrigerators are not standard in the rooms but can be requested. She graciously placed a notion on our reservation and I was already pleased with my first interaction. On the day of our arrival, I called again to confirm a mini fridge was placed in the room and had the pleasure of speaking with Jonathan who assured me one should be there, and if not, to call down for one to be brought up. Upon arrival, we were welcomed by Jonathan who was friendly, efficient, thorough during check in allowing us some must needed rest after traveling all morning. Although there isn't a water fountain in the lobby, the juice machine in the breakfast area offers water. In the concessions area, the usual selection of snacks and drinks are available for purchase, and there is complimentary coffee, tea, and hot chocolate available 24/7. The gym is located in the basement but I didn't venture down there having gotten all my exercise from exploring the Big Apple. The breakfast area provides free hot breakfast for all guests with a selection of breads, muffins, some style of egg, protein, and a side, along with their waffle station and "oatmeal" which was in fact cream of wheat. I was disappointed by the extremely limited selection of gluten-free items and the quality of what was provided was mediocre. The room was comfortable and the air conditioning was powerful, welcomed relief from the late September heat. The mini fridge was in the room when we arrived and I appreciated the staff's cooperation to have that request fulfilled. The bathroom had a sliding barn door, while en vogue, are more of a nuisance to open and close but the real disappointment was the one hook on the wall. This was inadequate for two damp towels to be hung and one kept ending up on the floor since the only option was to sling it across the small shelf since there were no handles on the shower door or any other option. Overall, we enjoyed our visit and would stay here again when concentrating our vacation in this neighborhood of Manhattan. I recommend it for business travelers due to its proximity to the Financial District and to tourists looking to take advantage of the numerous ferries and subway stations. A huge thank you to all the wonderfully helpful staff: Q, Jonathan, and another gentleman who worked at night and always greeted us with a smile. We look forward to coming back.
- AAArneb5 Arnbe5Oct 21, 20251.0Front Desk assign us a room at the lower floor just facing the street, despite us requesting for a higher floor. Hot shower was not hot and the room feels like i travelled back to the 70s with antique furniture. Value for money 0. the only saving grace was that it was near the statue of liberty and wall street.
- HRHotel ReviewerOct 15, 20251.0Absolutely disappointing and disgusting experience! The hotel contains cockroaches and when we brought this up to the front desk, they claimed it was a water bug and moved us to the room on the same floor. The hotel manager’s office neglected to come to a resolution on this and my family and I are deeply disappointed and will not be back.
- RBROBERTO BENITEZOct 11, 20255.0nice place loved the room i was in thank you
Frequently Asked Questions About Hampton Inn Manhattan/Downtown-Financial District
What are the check-in and check-out times at Hampton Inn Manhattan/Downtown-Financial District?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with a stay at Hampton Inn Manhattan/Downtown-Financial District?
Yes, a complimentary Hampton On the House® hot breakfast is available for guests.
Are pets allowed at the Hampton Inn Manhattan/Downtown-Financial District?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary high-speed internet access is available throughout the hotel, including in public areas and via public internet terminals.
What accessibility features does Hampton Inn Manhattan/Downtown-Financial District provide?
The hotel offers accessible parking and elevators and is mobility accessible.
Are there fitness facilities available at the hotel?
Yes, the hotel has a free fitness center with equipment including free weights, treadmills, and elliptical machines.
Where is Hampton Inn Manhattan/Downtown-Financial District located and what are some nearby attractions?
The hotel is located at 32 Pearl Street, New York, NY, in the heart of Lower Manhattan near Wall Street, the South Street Seaport district, World Trade Center Memorial, Battery Park, Statue of Liberty, Ellis Island Immigration Museum, and the Brooklyn Bridge. The nearby R subway line provides easy access to Union Square, Times Square, Central Park, and Fifth Avenue shopping.
How can guests access the Hampton Inn Manhattan/Downtown-Financial District via public transportation?
The R subway line is less than a block away from the hotel, making it easy to reach the hotel and travel to other top NYC attractions.
Are there any nearby restaurants or bars guests can visit?
Yes, nearby options include Bar Chiosco (restaurant and bar) and Gnoccheria - Wall St, an Italian restaurant, ideal for dining before or after your stay.
What convenience amenities are available at the hotel?
The hotel offers 24-hour front desk service, a gift shop, a convenience store, self-service laundry, digital guest room keys, and complimentary tea and coffee 24 hours a day.