Business Details
About
Hotel
An exceptional mid-scale NEWLY renovated 146 room property located in Herald Square/Empire State Building area in lower midtown. The hotel is close to Madison Square Garden, Penn Station, Macy's Herald Square and Times Square. We offer commanding views of the Midtown Manhattan area from many of our guest rooms.
Location
Hampton Inn Manhattan-35th St/Empire State Bldg
59 W. 35th Street, New York, NY
10001, United States
Hours
Reviews
4.2
1,669 reviews
5 stars
872
4 stars
512
3 stars
159
2 stars
61
1 star
65
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, close to subway stations and major attractions like the Empire State Building and Times Square.
Staff
Customers consistently highlight the friendliness and helpfulness of the staff, with specific mentions of individual employees who provided exceptional service.
Cleanliness
Most reviews commend the cleanliness of the rooms and common areas, although there are some isolated complaints about specific instances.
Breakfast
The complimentary breakfast receives mixed reviews; while some enjoy the variety, others find it lacking in quality and options.
Elevators
Several guests noted the long wait times for the limited number of elevators, especially during peak hours.
- MDMonica Doval1 day ago5.0Hotel was in a great location. Rooms were clean and comfortable for a small family. Front desk staff went the extra mile to make everyone feel at home after being out all day. Shout out to Luis for giving my granddaughter cookies every morning and Sincer for always having a smile and a kind word.
- MNMyriam NavarroNov 15, 20252.0Cobran un depósito extra por noche que no me devolvieron (se quedaron 200 dólares extra). Buena ubicación, edificio anticuado, personal amable. Colas para el ascensor y el desayuno. Agua y café gratis todo el tiempo.
- SBSam BrownNov 15, 20254.0Nice hotel with a great central location. Steps away from a subway line that will get you uptown and downtown. We had a 20th floor room with an Empire State Building views. Breakfast is a typical hotel breakfast.
- MMMayank MawarNov 8, 20253.0Location was bang on! Walking distance to a lot of places. Room was clean although the room size looked small compared to the pic on the web. And the room was dimly lit. Reception staff were mostly warm and friendly but there was one who wasn’t very welcoming. Check in was delayed despite us leaving the luggage in morning. This guy brought back one suitcase from hold area and was confident there were no more and didn’t know that the tag was for 5 suitcases not one! And wasn’t very helpful on phone either when I called to discuss WiFi issue. Breakfast was all right. Hotel is definitely understaffed and the price charged didn’t do justice to the experience.
- HLHan LiNov 7, 20252.0I want to start by saying that the front desk staff were very kind and helpful. Unfortunately, the room itself was in very poor condition. After a long trip to get there, we were sweaty and uncomfortable, but couldn’t take a shower the first night because the faucet handle was broken. It was repaired the next day, but no compensation was offered. The shower head was also faulty and couldn’t adjust water modes. We were unable to connect to the free Wi-Fi, and although there was a coffee machine in the room, the pot was missing. The beds were extremely old and uncomfortable — the top was so worn out that you could feel the springs pressing into your back, and they squeaked loudly every time you moved. Overall, the stay was disappointing despite the friendly staff.
Frequently Asked Questions About Hampton Inn Manhattan-35th St/Empire State Bldg
What accessibility features are available at Hampton Inn Manhattan-35th St/Empire State Bldg?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included when staying at Hampton Inn Manhattan-35th St/Empire State Bldg?
Yes, a free buffet breakfast is available for all guests.
Are pets allowed at this Hampton Inn location?
Yes, both dogs and cats are welcome at the hotel, making it a pet-friendly accommodation.
What are the check-in and check-out times at Hampton Inn Manhattan-35th St/Empire State Bldg?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Manhattan-35th St/Empire State Bldg offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What fitness facilities are available at Hampton Inn Manhattan-35th St/Empire State Bldg?
Guests can use the free fitness center, which includes equipment such as elliptical machines, treadmills, free weights, and weight machines.
Are there any restaurants within the hotel?
No, this hotel does not have any on-site restaurants or bars.
What nearby attractions can guests visit around Hampton Inn Manhattan-35th St/Empire State Bldg?
Guests can easily visit nearby attractions such as the Empire State Building, Madison Square Garden, Penn Station, Macy's Herald Square, Times Square, and the Garrick Theatre.
What nearby dining options are available around the hotel?
There are several nearby restaurants including Korean cuisine at Han Bat and Hyo Dong Gak, Asian cuisine at Cho Dang Gol and Zoku Sushi, and sushi at Izakaya MEW. Guests can explore diverse dining experiences within walking distance.
Are there any nearby entertainment or nightlife venues close to Hampton Inn Manhattan-35th St/Empire State Bldg?
Yes, nearby nightlife options include Karaoke Duet 35, Monarch Rooftop Lounge, Red Cafe bar, and Lot 15 lounge and cocktail bar, providing fun options for guests after their stay or daytime activities.