Business Details
About
HotelDoubleTree
Located in the Garment District, our hotel is four blocks from Penn Station and Madison Square Garden. In Times Square, with Empire State Building views, we're near shops, restaurants, Broadway, and 5th Avenue. Enjoy live music at our rooftop bar or bottomless mimosa breakfasts and dinner at our in-house restaurant.
Location
DoubleTree by Hilton New York Times Square South
525 8th Avenue, New York, NY
10018, United States
Hours
Reviews
4.0
1,215 reviews
5 stars
633
4 stars
283
3 stars
114
2 stars
70
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals who went above and beyond during their stay.
Room Size
Numerous reviews noted that the rooms are small, which is typical for NYC, but some guests found them too cramped for comfort.
Location
The hotel is frequently commended for its convenient location near major attractions, making it a good base for exploring the city.
Cleanliness Issues
Several guests reported problems with room cleanliness and housekeeping, indicating that the standard of cleanliness was inconsistent.
Billing Problems
Multiple reviews highlighted issues with billing, including overcharges and poor customer service when addressing these concerns.
- LSLana Sophie1 day ago5.0Wir waren als Familie 5 Nächte im Hotel - die Lage ist top, das Frühstück war lecker und reichhaltig. Der Service war prima - vor allem "Kevin" hat im Frühstück Service einen tollen Job gemacht 👌. Das nächste Mal würden wir als 4köpfige Familie allerdings 2 DZ nehmen - 1 4 Bettzimmer ist doch etwas beengt 😉. Bis zum nächsten Mal!!!
- NHNir’s holidayJan 6, 20263.0All is about location. Great one. Unfortunately check in time is only at 4pm… for what you pay, they have to let you check in much earlier. (they charged you full day) We asked to pay for luggage storage after check out time almost $5 per each luggage. No no no. Service can be improved. Room was small but clean and comfortable.
- MMMara McPheeJan 5, 20265.0The rooms at this hotel are small, but it has everything you need. Our family of 5 got two rooms here. We enjoyed that we could walk to Broadway shows, Times Square and MSG. So many good restaurant options nearby as well. The staff was very friendly and gave us a room with a view of the Empire State Building. We will definitely stay here again.
- RRRoam & RelishJan 4, 20264.0Excellent location, right between Penn Station & Times Square, almost 5-8 minutes walk either way. You have lots of coffee shop, fast food,7/11, Starbucks right outside the hotel. My room had couple of issues but overall room was nice. Hotel's roof top has beautiful view with Igloo (paid) & bar. I would say one drawback is this hotel has a very very small lobby, hardly 5-6 people can sit. Due to my flight situation, I was there before two hours of my check in time & I could not find a place to sit. I visited right after Christmas 2025, hotel was very busy. Most front desk staff were nice & courteous.
- USUsman SheikhDec 26, 20255.0We stayed at the DoubleTree by Hilton New York Times Square South for two nights starting December 24 and had a wonderful experience. The hotel was comfortable and well located, but what truly stood out was the exceptional service. Tanika at the front desk was warm, professional, and incredibly welcoming, and Francisco from the bell desk went above and beyond with his kindness and helpfulness. Their hospitality made our stay especially memorable. Highly recommend and would happily stay here again.
Frequently Asked Questions About DoubleTree by Hilton New York Times Square South
What are the check-in and check-out times at DoubleTree by Hilton New York Times Square South?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is DoubleTree by Hilton New York Times Square South accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are pets allowed at DoubleTree by Hilton New York Times Square South?
Yes, both cats and dogs are welcome at the hotel, as pets are allowed.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are there any fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free for guests.
Can guests park their cars at DoubleTree by Hilton New York Times Square South?
Yes, self-parking is available for guests at the hotel.
What dining options are available at DoubleTree by Hilton New York Times Square South?
The hotel has an in-house restaurant offering dinner and bottomless mimosa breakfasts, as well as the Vue 180 Rooftop Bar and Lounge nearby for live music and drinks.
What are some nearby attractions or places of interest around the hotel?
Nearby attractions include Penn Station, Madison Square Garden, Times Square, Broadway theaters, and 5th Avenue shopping.
How can guests reach DoubleTree by Hilton New York Times Square South via public transit?
The hotel is just four blocks from Penn Station, a major transit hub, making it easy to access via train and subway services.
Are there any nearby facilities or stores related to music and entertainment?
Yes, nearby are music-related places like Jayasara Video Inc, Smash Studios NYC, New York Jazz Academy, and MUSIC MAKERS NY - Rehearsal Studios Music School, perfect for music enthusiasts visiting the area.