Business Details
About
Hotel
Offering a restaurant and a fitness center, DoubleTree by Hilton New York Midtown Fifth Ave is located within walking distance of Times Square and Central Park in New York. Free WiFi access is available.
Each guest room here will provide you with a flat-screen TV, a Keurig brewing system, and complimentary coffee and tea. Private bathrooms come with a hairdryer and free toiletries. Desks are subject to availability and not available in all rooms. The incidental fee is 100 USD per night, per room. Cash is accepted upon check out only. Parking is also available at nearby garage for 45 USD to 55 USD for every 24-hours, depending on vehicle size. Valet is not available.
At the DoubleTree by Hilton New York Midtown Fifth Ave, you will find a 24-hour front desk, a shared lounge, and a bar. Other facilities offered at the property include business facilities and luggage storage.
DoubleTree by Hilton New York Midtown Fifth Ave is near Radio City Music Hall, the Rockefeller Center, and the Museum of Modern Art. The Rockefeller Center underground station is a short 5-minute walk from the property.
Location
DoubleTree by Hilton New York Midtown Fifth Ave
25 West 51st Street, New York, NY
10019, United States
Hours
Reviews
3.3
465 reviews
5 stars
158
4 stars
104
3 stars
49
2 stars
48
1 star
106
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near major attractions like Rockefeller Center and Times Square.
Staff Service
While some guests appreciated the friendly and helpful staff, others reported poor customer service and unhelpful responses to issues.
Room Quality
Rooms are generally described as small and lacking sound insulation, with some guests experiencing issues like broken amenities and cleanliness concerns.
Elevator Issues
Guests frequently complained about the slow and limited elevator service, especially during peak hours.
Cleanliness
Overall cleanliness received mixed reviews; some guests found rooms clean while others reported issues with hygiene and maintenance.
- BPBonnie Dempsey Patchell6 days ago5.0This hotel is perfect in every way!
- KKKelly KolendaNov 9, 20251.0Horrible hotel. The hotel has a bar on the seventh floor and the bathrooms for it are on the sixth floor where people are sleeping. Bar customers were coming down drunk to use the bathrooms and were hollering and yelling at midnight for an hour. I tried to call the front desk and listened to a ringing phone for five minutes. I am a Hilton Honors member and this is the worst hotel I’ve ever stayed at.
- JJJeff Depew (JD)Oct 25, 20253.0Be weary of the 2 elevators, it's a daily issue. Especially from 10am-6pm. 10+ mins to wait for 1, 20-25 people in the lobby waiting for an elevator especially between 2p-5p
- ADanthony dagostinoOct 19, 20251.0Cleaning on their schedule. Front desk manager condescending and not willing to help a 30 year Gold Member. Maybe the worst Hilton property experience in about 10 of those years. The rooms are expectedly small in NYC. Yet walls are paper thin which is then just cutting corners too. So this one. They are 1000 other hotels in Manhattan
- DQDiane QuinnOct 13, 20255.0Absolutely love this hotel. Front office team extremely helpful and friendly. The rooms are very comfortable and it is very convenient to all areas of Manhattan. The food at the hotel restaurant is DELICIOUS. The breakfast room is pretty with a view of Rockefeller Center. The breakfast wait team is wonderful. Dinner at Duomo 51 is excellent. We had the Dover sole and Branzino. Both Tony and Roland were wonderful. We appreciated Edision's check in messages and the regular touch base notes to see how we liked our stay. We come to the City often and we always pick this hotel when available.
Frequently Asked Questions About DoubleTree by Hilton New York Midtown Fifth Ave
What are the check-in and check-out times at DoubleTree by Hilton New York Midtown Fifth Ave?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available at the hotel and what are the options?
Self-parking is available at the hotel, and parking is also available at a nearby garage for $45 to $55 per 24 hours depending on vehicle size. Valet parking is not available.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at DoubleTree by Hilton New York Midtown Fifth Ave?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and an accessible elevator, making it mobility accessible.
What amenities does the hotel provide for fitness?
A fitness center is available for free to guests.
Does DoubleTree by Hilton New York Midtown Fifth Ave have a restaurant on site?
Yes, the hotel offers a restaurant and a bar for guests.
What nearby public transit options can guests use to reach the hotel?
The Rockefeller Center underground station is a short 5-minute walk from the hotel, making it easy to reach via public transit.
What nearby attractions can guests visit before or after their stay?
Guests can visit Times Square, Central Park, Radio City Music Hall, the Rockefeller Center, and the Museum of Modern Art, all within walking distance.
Where can guests find nearby dining and banking options around the hotel?
Nearby dining options include Duomo51 and Johnny Utah's, both restaurants close to the hotel. For banking needs, Bank of America ATM and Financial Center are also nearby.