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DoubleTree by Hilton New York Midtown Fifth Ave

3.4
(477 reviews)

Business Details

25 West 51st Street, New York, NY
10019, United States
(212) 262-3200
https://www.hilton.com/en/hotels/nycfadt-doubletree-new-york-midtown-fifth-ave/

About

HotelDoubleTree
Offering a restaurant and a fitness center, DoubleTree by Hilton New York Midtown Fifth Ave is located within walking distance of Times Square and Central Park in New York. Free WiFi access is available. Each guest room here will provide you with a flat-screen TV, a Keurig brewing system, and complimentary coffee and tea. Private bathrooms come with a hairdryer and free toiletries. Desks are subject to availability and not available in all rooms. The incidental fee is 100 USD per night, per room. Cash is accepted upon check out only. Parking is also available at nearby garage for 45 USD to 55 USD for every 24-hours, depending on vehicle size. Valet is not available. At the DoubleTree by Hilton New York Midtown Fifth Ave, you will find a 24-hour front desk, a shared lounge, and a bar. Other facilities offered at the property include business facilities and luggage storage. DoubleTree by Hilton New York Midtown Fifth Ave is near Radio City Music Hall, the Rockefeller Center, and the Museum of Modern Art. The Rockefeller Center underground station is a short 5-minute walk from the property.

Location

DoubleTree by Hilton New York Midtown Fifth Ave
25 West 51st Street, New York, NY
10019, United States

Hours

Reviews

3.4
477 reviews
5 stars
163
4 stars
108
3 stars
49
2 stars
49
1 star
108

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near major attractions like Rockefeller Center and Times Square.

Staff Service

While some guests appreciated the helpfulness of staff members, others reported poor customer service and unhelpful responses to issues.

Room Quality

Many reviews noted that the rooms are small and not well-maintained, with issues such as noise, plumbing problems, and inadequate amenities.

Elevator Issues

Guests frequently complained about the long wait times for elevators, especially with only two elevators servicing a large hotel.

Cleanliness

While some guests found the rooms clean, others reported hygiene issues and dissatisfaction with housekeeping services.
  • PS
    P Sayal
    2 days ago
    5.0
    Quite and cozy rooms
  • MA
    Matt ABEN
    Dec 31, 2025
    5.0
    The hotel is a bit old for my taste. The room facilities aren't the most practical. I was expecting a Hilton and we arrived at a sub-branch of the Hilton we are used to. A silly example: there are no slippers or cotton swabs. The elevator is so slow it could be listed in the Guinness World Records. The cleaning of the rooms is not perfect All the staff without exception are very attentive, present, and helpful. That's very much appreciated. The hotel's location is really its strong point, three steps from Rockefeller center, you can see Radio City Hall from the hotel, between Fifth and Sixth Avenue it is really strategic. We do everything while walking.
  • KP
    Kate P
    Dec 30, 2025
    4.0
    The front desk staff are brilliant. The room was comfortable and the shower had lots of water pressure. I’m knocking a star off due to waiting time for a lift/elevator - only two lifts for all those floors resulted in some long waits.
  • RR
    Rover
    Dec 29, 2025
    4.0
    Location is amazing. Rooms were clean and quiet. Elevator was horrible during check in/out, but most moderate-priced hotel places in NYC have this issue. I do like that you can check in your luggage early and then leave it after check out, but the bell hops are pretty terrible - we had to go with them to find our bags both at check in and check out. Other than that, I have no complaints and would stay here again.
  • RJ
    Ryan Jones
    Dec 27, 2025
    5.0
    To start off I want to say that I travel for work a lot, and almost exclusively stay at Hilton properties. I decided to use some of my points to stay at this property, and informed the hotel staff that this stay would be for me to propose to my now fiancé. The staff went above and beyond my expectations. The day after I proposed they gifted us two bottles of champagne, and two nice stainless steel water bottles to celebrate. They also made two swans out of towels, and put them on our bed. I was blown away by their attention to detail, and will definitely plan on staying here again in the future. The location is great during the Christmas season as you are so close to all of the sights and sounds. I highly recommend this property to others!

Frequently Asked Questions About DoubleTree by Hilton New York Midtown Fifth Ave

What are the check-in and check-out times at DoubleTree by Hilton New York Midtown Fifth Ave?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is parking available at the hotel and what are the options?

Self-parking is available at the hotel, and parking is also available at a nearby garage for $45 to $55 per 24 hours depending on vehicle size. Valet parking is not available.

Brand Certified Facts from DoubleTree by Hilton New York Midtown Fifth Ave

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Certified March 01, 2026Yext Knowledge Graph
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