Business Details
About
HotelDoubleTree
Offering a restaurant and a fitness center, DoubleTree by Hilton New York Midtown Fifth Ave is located within walking distance of Times Square and Central Park in New York. Free WiFi access is available.
Each guest room here will provide you with a flat-screen TV, a Keurig brewing system, and complimentary coffee and tea. Private bathrooms come with a hairdryer and free toiletries. Desks are subject to availability and not available in all rooms. The incidental fee is 100 USD per night, per room. Cash is accepted upon check out only. Parking is also available at nearby garage for 45 USD to 55 USD for every 24-hours, depending on vehicle size. Valet is not available.
At the DoubleTree by Hilton New York Midtown Fifth Ave, you will find a 24-hour front desk, a shared lounge, and a bar. Other facilities offered at the property include business facilities and luggage storage.
DoubleTree by Hilton New York Midtown Fifth Ave is near Radio City Music Hall, the Rockefeller Center, and the Museum of Modern Art. The Rockefeller Center underground station is a short 5-minute walk from the property.
Location
DoubleTree by Hilton New York Midtown Fifth Ave
25 West 51st Street, New York, NY
10019, United States
Hours
Reviews
3.4
476 reviews
5 stars
162
4 stars
108
3 stars
49
2 stars
49
1 star
108
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near major attractions like Rockefeller Center and Times Square.
Service
Customer service experiences are mixed; while some staff members are noted for being friendly and helpful, others are criticized for being unresponsive or rude.
Room Quality
Rooms are generally described as small and in need of maintenance, with issues such as noise, cleanliness, and malfunctioning amenities.
Elevator Issues
Guests frequently report long wait times for the limited number of elevators, especially during peak hours.
Cleanliness Concerns
Several reviews mention unsanitary conditions, including unwashed linens and general cleanliness issues.
- MAMatt ABENDec 31, 20255.0The hotel is a bit old for my taste. The room facilities aren't the most practical. I was expecting a Hilton and we arrived at a sub-branch of the Hilton we are used to. A silly example: there are no slippers or cotton swabs. The elevator is so slow it could be listed in the Guinness World Records. The cleaning of the rooms is not perfect All the staff without exception are very attentive, present, and helpful. That's very much appreciated. The hotel's location is really its strong point, three steps from Rockefeller center, you can see Radio City Hall from the hotel, between Fifth and Sixth Avenue it is really strategic. We do everything while walking.
- KPKate PDec 30, 20254.0The front desk staff are brilliant. The room was comfortable and the shower had lots of water pressure. I’m knocking a star off due to waiting time for a lift/elevator - only two lifts for all those floors resulted in some long waits.
- RRRoverDec 29, 20254.0Location is amazing. Rooms were clean and quiet. Elevator was horrible during check in/out, but most moderate-priced hotel places in NYC have this issue. I do like that you can check in your luggage early and then leave it after check out, but the bell hops are pretty terrible - we had to go with them to find our bags both at check in and check out. Other than that, I have no complaints and would stay here again.
- RJRyan JonesDec 27, 20255.0To start off I want to say that I travel for work a lot, and almost exclusively stay at Hilton properties. I decided to use some of my points to stay at this property, and informed the hotel staff that this stay would be for me to propose to my now fiancé. The staff went above and beyond my expectations. The day after I proposed they gifted us two bottles of champagne, and two nice stainless steel water bottles to celebrate. They also made two swans out of towels, and put them on our bed. I was blown away by their attention to detail, and will definitely plan on staying here again in the future. The location is great during the Christmas season as you are so close to all of the sights and sounds. I highly recommend this property to others!
- MOMichael O'DriscollDec 16, 20255.0Small, but great rooms, and the location couldn't be better.....right in the heart of everything. We could actually see the Christmas tree in Rockefeller Plaza from our room, and the Rockettes were right down the street. The only minor complaint was when we went for breakfast, and there didn't seem to be enough staff working, as we waited for over 10 minutes and nobody came to our table. We eventually left and got breakfast somewhere else. Other than this, our stay was excellent and we'll be back!
Frequently Asked Questions About DoubleTree by Hilton New York Midtown Fifth Ave
What are the check-in and check-out times at DoubleTree by Hilton New York Midtown Fifth Ave?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available at the hotel and what are the options?
Self-parking is available at the hotel, and parking is also available at a nearby garage for $45 to $55 per 24 hours depending on vehicle size. Valet parking is not available.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at DoubleTree by Hilton New York Midtown Fifth Ave?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and an accessible elevator, making it mobility accessible.
What amenities does the hotel provide for fitness?
A fitness center is available for free to guests.
Does DoubleTree by Hilton New York Midtown Fifth Ave have a restaurant on site?
Yes, the hotel offers a restaurant and a bar for guests.
What nearby public transit options can guests use to reach the hotel?
The Rockefeller Center underground station is a short 5-minute walk from the hotel, making it easy to reach via public transit.
What nearby attractions can guests visit before or after their stay?
Guests can visit Times Square, Central Park, Radio City Music Hall, the Rockefeller Center, and the Museum of Modern Art, all within walking distance.
Where can guests find nearby dining and banking options around the hotel?
Nearby dining options include Duomo51 and Johnny Utah's, both restaurants close to the hotel. For banking needs, Bank of America ATM and Financial Center are also nearby.