Brand Certified
DoubleTree by Hilton New York Downtown
3.6(3325 reviews)
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
Business Details
8 Stone Street, New York, NY
10004, United States
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
(212) 480-9100
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
https://www.hilton.com/en/hotels/nycbpdt-doubletree-new-york-downtown/
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
About
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
HotelDoubleTree
Find us in Manhattan’s financial district, a half mile from Battery Park and the Staten Island Ferry. We’re steps from the N and R trains at Whitehall Station, offering access to Times Square, the Empire State Building, and Central Park. The redline South Ferry Station is three blocks away. Enjoy all-day dining at our Antica Ristorante and free WiFi.
Enjoy upscale DoubleTree comfort and a great lower Manhattan hotel location equally convenient to Newark Liberty International, JFK, and LaGuardia Airports.
Warmly appointed, stylish guest rooms and suites feature state-of-the-art amenities, LCD TVs, complimentary WiFi, pampering bath amenities, and our luxurious Sweet Dreams bed.
Location
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
DoubleTree by Hilton New York Downtown
8 Stone Street, New York, NY
10004, United States
Hours
Certified by DoubleTree by Hilton New York Downtown • Mar 01, 2026
Reviews
3.6
3,325 reviews
5 stars
1,062
4 stars
955
3 stars
614
2 stars
286
1 star
408
What are people saying?
AI-generated from recent customer reviews
Elevator Issues
Numerous reviews highlighted long wait times for elevators, often exceeding 20 minutes, causing significant frustration for guests.
Staff Service
While some guests praised the friendliness of the staff, many reported rude or unhelpful interactions, particularly at the front desk and luggage storage.
Room Quality
Guests frequently mentioned that rooms were small, poorly maintained, and lacked basic amenities, with issues like noise and cleanliness being common complaints.
Location
The hotel’s location received positive feedback for its convenience to attractions and public transport, making it a favorable aspect for many guests.
Value for Money
Several customers felt that the hotel did not meet expectations for the price, citing poor service and room conditions as reasons for their disappointment.
- WGWilliam Growney2 days ago5.0If you are on the higher floors, leave yourself some extra time as the elevators take a little while
- WGWilliam Growney3 days ago3.0In general. I would say my experience being a diamond member had been less then extraordinary. I thought maybe the mystical clouds of ordinary patron would part and show the way to extraordinary loyal guest. Alas. Not the case. Still waiting for the magical moment to appear.
- MBMathieu BeaudryJan 2, 20263.0Staff was nice and respectful. Be ready to wait quite a few minutes for the elevators during peak time. Room was noisy.
- ACAssassin’s CreedDec 26, 20254.0Hotel senza loda e senza infamia, semplice con una matrimoniale e un bagno, abbastanza a poco prezzo, vicino ce la metro e qualche posto di Street food
- SESU ECEDec 25, 20251.0I had horrible experience in check in.. there is no reception at the main floor. The hotel was crowded like hell and waited 15min to get on the elevator. Staff is super unkind. People said in the hotel , they cant catch their events because of the elevator issue. I got hurt in the gym and asked the receptionist for ice. My foot was swallowed and extremely bruised. I hardly move myself to lobby. She even didnt ask if im doing ok. She said its not broken go get ice. Honestly , my first time in NY was horrible experience. I even dont talk about the rooms , way expensive too small and dirty.
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