Conrad New York Downtown

4.6
4118 reviews

About

HotelLuxury Hotel
Conrad New York Downtown is a 463 all-suite luxury hotel situated alongside the Hudson River. An escape for leisure and business guests alike, the hotel features ATRIO Restaurant and the newly opened Leonessa rooftop aperitivo bar, as well as the largest hotel event space in Downtown Manhattan. Nestled in a residential neighborhood, the hotel is a gateway to Downtown just minutes from the most historic and lively neighborhoods, including Tribeca, Greenwich Village, SoHo and Wall Street. Conrad New York Downtown is also within walking distance to a list of acclaimed attractions such as the World Trade Center and Oculus, Statue of Liberty, Staten Island Ferry, Brookfield Place and more. The hotel is a bold leader in sustainable luxury, offering an impressive series of green initiatives.

Location

Conrad New York Downtown
102 North End Avenue, New York, NY
10282, United States

Hours

Reviews

4.6
4,118 reviews
5 stars
3,135
4 stars
690
3 stars
143
2 stars
45
1 star
105

What are people saying?

AI-generated from recent customer reviews

Room Quality

Rooms are spacious, modern, and clean with excellent amenities like strong shower pressure and water dispensers.

Customer Service

Service is generally praised as friendly and attentive, though some reviews noted inconsistencies and poor experiences with specific staff members.

Location

The hotel is conveniently located near major attractions, public transport, and shopping areas, making it ideal for sightseeing.

Cleanliness

Most guests found the hotel to be impeccably clean, with thorough housekeeping services.

Amenities

Guests appreciated the luxurious amenities, including large showers, comfortable beds, and thoughtful touches like evening turndown service.
  • RW
    Rosanna Weber
    2 days ago
    5.0
    Beautiful hotel with top notch service. Rooms were comfortable and well stocked with all the things a 5 star hotel should have. The room even has its own water, filtration system, and complementary reusable water bottles. I had never seen that. I gave the location 4 stars because the Conrad Downtown was not as central as other hotels we have stayed at in New York. Really no big deal though, just a few extra steps to walk. Would stay at the Conrad again.
  • SC
    S Chen
    Nov 14, 2025
    1.0
    Every time there is a funky experience. Either it’s too noisy in the room because you can hear 4 am dump truck noise, completely don’t understand why they couldn’t make their window a bit more noise proof. Then the dryer went out of order, they have a poor gentleman who comes after 15 minutes, don’t understand why the wait is so long. They should have really staffed the guys properly instead of just having one person running around. Then when I changed my card key there was a long wait. Most of the time, I don’t see any concierge person. How can it be a five star hotel charging $500 per night a joke?
  • JJ
    Jordan
    Nov 13, 2025
    5.0
    What a great gem! My wife and I decided to stay away from midtown touristy areas for our anniversary. The views were incredible. The staff was very accommodating in every way. They even sent us up a nice gift for our anniversary. They provide reusable water bottles and a water fountain in the room. Lots of really fun food spots in walking distance and not too busy on a weekend. We will definitely be back.
  • AD
    Andre Deliz
    Nov 10, 2025
    5.0
    This hotel is beautiful. The rooms are perfect and well equipped. The staff is wonderful. Thank you to Kadija for a warm welcome and for getting us in early after a very early flight. She is a great asset to your team. I definitely recommend this hotel.
  • TS
    The Singlettas
    Oct 31, 2025
    5.0
    We stayed the night before boarding our cruise and were so happy we picked the Conrad! From the moment we arrived, everyone was so welcoming. The staff really made such a difference for us, it made it such a pleasure to stay here. Our room was great, very spacious. We loved the filtered water system as well, a small detail that made a difference for us. Also, a great location, so much within just a few blocks.

Frequently Asked Questions About Conrad New York Downtown

What are the check-in and check-out times at Conrad New York Downtown?

Check-in time is from 16:00 and check-out time is until 12:00.

Does Conrad New York Downtown offer free Wi-Fi to its guests?

Yes, free Wi-Fi is available in public areas along with public internet terminals.