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Discover NYC Manhattan from Our Extended Stay Hotel
Surrounded by the electrifying Times Square, Candlewood Suites New York City Times Square is the perfect NYC location for your extended stay. When blending business with leisure, our NYC hotel is convenient to major businesses in Times Square and the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for a long stay, our NYC hotel's studio suites with full kitchen facilities will make your trip a smashing success.
Our Times Square address places you within walking distance of the Jacob Javitz Convention Center, Madison Square Garden, Penn Station, Port Authority, Hudson Yard, Ernst & Young, New York Times Building and Amazon among others. Our All-Suite hotel offers comfortable work spaces and free high-speed Internet access.
Our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and subways are nearby.
Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non-smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities.
Location
Candlewood Suites New York City- Times Square by IHG
339 W. 39th Street, New York, NY
10018, United States
Hours
Reviews
3.8
1,218 reviews
5 stars
475
4 stars
369
3 stars
170
2 stars
80
1 star
124
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near Times Square and various attractions, making it convenient for guests.
Room Amenities
Many guests appreciated the spacious rooms with kitchenettes, which provided convenience for longer stays.
Customer Service
While some staff members received positive feedback for their friendliness and helpfulness, others were criticized for poor service and unprofessional behavior.
Cleanliness and Maintenance
There are mixed reviews regarding cleanliness, with some guests noting issues like outdated facilities and insufficient housekeeping.
Value for Money
Guests generally found the hotel to be a good value for its location, despite some concerns about additional charges and service quality.
- KSKuno Styler4 days ago5.0Mitten drin statt nur nah dran. Für Geschäftstätige eher etwas als für den romantischen New York Urlaub.
- DMDavid MatherNov 13, 20254.0Spot on location in mid town Manhattan close to times sq.
- BABrent AugustusNov 7, 20254.0Around the corner from the New York Times, close to Time Square. Surround by great food. The room needs an update... But was pretty clean for being a little outdated. It was at least a quiet room. Staff were nice and helpful and friendly.
- EKEvan KorteOct 28, 20251.0The front desk made a duplicate room charge on a second card. Can't get through to anyone at the hotel about it.
- KHKarin HardimanOct 16, 20254.0We stayed 5 nights at the Candlewood Suites Times Square. The good: Great location! 10 to 15 minute walk to most of the theaters and great restaurants. Lots of restaurants and small groceries and coffee shops within a five minute walk. The subway is close also. Compared to several other hotels we’ve stayed, our room was quite large for NYC. We had a kitchenette with a full size fridge and two burner stove, microwave, coffee maker, dishwasher. The kitchenette was nicely stocked with dishes, pans, cutlery, towels, soap, paper towels. They had a plastic water pitcher in the refrigerator which I filled each evening with the tap and the next day had cold water, which tastes remarkably good! No need for bottled water. I brought some Ziploc bags from home to keep food / leftovers fresh. Having breakfast/ lunch in our room saved us money and allowed us to splurge for dinner. The counter space in our room under the TV allowed for two extra large suitcases to sit both opened and accessible. Plenty of drawer space and a closet to hang things. Air-conditioning and heat worked well. Queen bed was comfortable and so were the pillows. Nice blackout curtains. Hot water and good water pressure in the shower. Dove products in bathroom. The folks at the front desk were extremely nice and helpful. I can’t say enough about them. We needed a eulogy printed out and the young man did that for us. Also, the lady who works during the day was exceptionally helpful when it came to recommending restaurants and anything else we needed like extra pillows and a blanket. Complimentary coffee, lemonade, hot chocolate, bags of ice, water, in the lobby. Muffins and fresh cookies throughout the day. The not-so-good: This, like most of the hotels in this area, are very old buildings and hence things break down. One of the elevators malfunctioned during our stay, but it did not affect us. Never had to wait more than 5 minutes. The week before we arrived the boiler needed maintenance and there was no hot water for a bit. So just expect things like that. Speaking of elevators, it doesn’t matter which room or floor you’re on because of how tall and narrow the hotel is, you WILL hear the elevators droning up and down at all hours. Also, our room on the 14th floor faced 39th St and we could hear the street noise at night. Bring good ear plugs. This is not a fancy hotel. The rooms are NOT newly renovated. If they were, you’d be paying double. But what it does have makes up for the scratches, chips, stains (yes, stain on our chair. I just flipped over the cushion…stain gone!) This hotel has heart and we will definitely stay there again!
Frequently Asked Questions About Candlewood Suites New York City- Times Square by IHG
What are the check-in and check-out times at Candlewood Suites New York City- Times Square by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer any special cleaning or sanitation measures?
Yes, the hotel uses commercial grade disinfectants, has additional sanitation in food areas, enhances cleaning in common areas and guest rooms, and employees are trained in cleaning procedures and hand washing.
Is the Candlewood Suites New York City- Times Square pet-friendly?
Yes, dogs are allowed and the property welcomes pets.
Are there fitness facilities available at the hotel?
Yes, the hotel features a free 24-hour fitness center with elliptical machines and treadmills.
Does the hotel provide contactless check-in or digital room keys?
Yes, the hotel offers contactless check-in or checkout and digital guest room keys.
Is housekeeping available during my stay?
Yes, housekeeping services are available at the hotel.
What payment options are accepted at Candlewood Suites New York City- Times Square?
The hotel accepts American Express, Cash, MasterCard, and Visa.
What are some nearby fitness centers I can use during my stay?
You can visit the Candlewood Suites Fitness Room or the Hampton Inn Times Square South Fitness Center, both close by for your workout needs.
Which nearby hotels could guests also consider when visiting Times Square?
Nearby hotels include Hampton Inn Times Square South, Holiday Inn Express New York City Times Square, Pestana CR7 Times Square, and Staybridge Suites Times Square - New York City.
Are there any nearby cafes or restaurants near Candlewood Suites for dining options?
Yes, Aleef Cafe and SEVEN Bar & Restaurant are nearby options for coffee, smoothies, and Asian cuisine near the hotel.