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Candlewood Suites New York City- Times Square by IHG

3.8
(1287 reviews)

Business Details

339 W. 39th Street, New York, NY
10018, United States
(212) 967-2254
https://www.ihg.com/candlewood/hotels/us/en/new-york/nyccw/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Discover NYC Manhattan from Our Extended Stay Hotel Surrounded by the electrifying Times Square, Candlewood Suites New York City Times Square is the perfect NYC location for your extended stay. When blending business with leisure, our NYC hotel is convenient to major businesses in Times Square and the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for a long stay, our NYC hotel's studio suites with full kitchen facilities will make your trip a smashing success. Our Times Square address places you within walking distance of the Jacob Javitz Convention Center, Madison Square Garden, Penn Station, Port Authority, Hudson Yard, Ernst & Young, New York Times Building and Amazon among others. Our All-Suite hotel offers comfortable work spaces and free high-speed Internet access. Our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and subways are nearby. Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non-smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities.

Location

Candlewood Suites New York City- Times Square by IHG
339 W. 39th Street, New York, NY
10018, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.8
1,287 reviews
5 stars
506
4 stars
386
3 stars
179
2 stars
87
1 star
129
  • DD
    Domenico Desiderio
    Apr 21, 2026
    5.0
    We had a really wonderful stay, my wife and I. I would have liked to publicly thank a lovely girl at the reception, but unfortunately I don’t know her name.
  • PW
    Paul Witt
    Apr 14, 2026
    5.0
    Der Standort ist wirklich super, man hat diverse Läden und Restaurants in der direkten Umgebung. Deli, Supermarkt. Alles was man braucht. Smokeshops und Dispensarys sind auch sehr nah. Man kann alles sehr gut von dort aus erreichen. Egal ob mit Uber, Taxi oder zu Fuß. Nur zur Mittagszeit muss man mit Stau vorne an der Haupstraße rechnen. Das Zimmer war sauber, der Service wirklich gut. An der Rezeption würde man meistens sehr freundlich begrüßt. Muss ja aber auch nicht jedesmal sein, wenn man knapp 2 Wochen, mehrfach am Tag ein und ausgeht. Wäsche kann man im Waschraum waschen, das Gym ist kleine aber für eine Trainingssession ausreichend ausgestattet. Wenn ich wieder in NYC bin, werde ich wieder Candlewood Suites wählen.
  • JM
    Jake Maul
    Apr 12, 2026
    3.0
    3/5 stayed at this hotel in Times Square didn’t really connect with it waited like 7 minutes for the elevator the AC didn’t work great and the reception staff weren’t very friendly overall just an average stay nothing special
  • UU
    ur
    Apr 9, 2026
    5.0
    We had a pleasant stay at the Candlewood Suites NYC. The staff was very friendly & helpful when we had any questions, especially Paul! Our room was cleaned every day & there were no hidden costs. We only had to provide our credit card information as a security deposit. The hotel has their own laundry room, which we used frequently. You can find free drinks & cookies near the reception & whenever you need any board games, DVD’s, kitchen utensils, etc. you can lend them from the lending locker nearby or you can pick up some snacks from the hotel kiosk. We didn’t use the room service though. The hotel location was perfect & very close to Times Square, you could reach almost every attraction by foot. If you‘re still debating whether or not to stay at this hotel, GO FOR IT! 😄
  • AB
    Alexandria Batista
    Mar 30, 2026
    4.0
    I just finished my stay at this hotel in a room with a queen bed and kitchenette. I wanted to leave a clear review because I was very skeptical about this hotel before I booked it. Long story short I would recommend. Kitchenette: If you are looking to save money, the kitchenette comes with a microwave, electric stovetop, fridge, freezer, dishwasher, sink, glassware, pots and pans. It was more than enough for my cooking needs and was very clean on arrival. Room and bathroom: The room was a great size, mine came with a queen bed a small desk space. There was a large TV however it was not a smart TV. So we didn’t really end up using it. The bathroom was basic, it was a good size. Came with hand soap, body wash, shampoo, conditioner. All good. Amenities: there was not really much that comes with this hotel as it is pretty standard and a cheaper option. But the staff was very friendly. It did have a gym, which had two benches, weights up to 50 pounds, treadmill, and a stationary bike. In the lobby, there is a small market where you can buy small snacks for purchase from the hotel, there is also free coffee and tea at all hours. Which we definitely took advantage of and the coffee was actually good. Not to mention that most days in the lobby the staff put out free cookies or muffins. Despite what some other reviews said, I noticed that the beds were made every single day. On one occasion, we had spilled food on the sheets and when we returned back that day, we had fresh sheets. So no complaints on the cleanliness. As well on our last day, we were able to check our bags at the hotel for a while, which was very nice. Location: there are so many grocery stores and markets nearby for if you are planning to get a room with a kitchenette. More importantly, it was about 2 to 3 blocks away from the heart of Times Square. While I’m not from New York. I believe the area to be pretty safe. The area is very densely populated, we came back to our hotel as early as 9 o’clock and as late as 1 AM and we had no issues. Overall, if you’re looking for a good budget-friendly hotel this is going to be the one for you. It was nothing special, but it was definitely safe, clean, and we were very happy with our stay.

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