Arlo SoHo

Reviews

• RB

  Rickett Berge

  1 day ago
  5.0
  An exceptional stay that truly reflects high standards. The entire property was clean, organized, and very well maintained. The room offered great comfort and a peaceful environment, making it easy to unwind. Staff were consistently polite, helpful, and professional. Everything from check-in to check-out was smooth and efficient. A perfect five-star experience.
• FP

  Finnbar Phelan

  4 days ago
  3.0
  Location is excellent just a short walk to the main subway connections and a stones throw from the Hudson and far enough away from all the hustle and bustle of the tourist spots. Room is seriously small. Much smaller than anticipated and quite disappointing if I am honest. I understand most cities have small rooms but I feel the design doesn’t accommodate the small space (lack of storage). It didn’t help the one draw for storage was broken and only opened 4-5”. Service was great from check in staff. However the room cleaning left more to be desired. In a 6 day stay my room was only cleaned once without me having to request. In two occasions after being out all day I had to call and ask for the room to be serviced, given the room is so small this probably impacted the stay more than usual and is actually hotel policy I just wasn’t told of. Overall the hotel is great, would I stay again? No I feel there are better hotels at the price point I paid (that isn’t to say you could get a bargain and stay here). FYI - LTD pizza next door is some of the best pizza we had in NYC
• LL

  lydia

  4 days ago
  3.0
  3.5🌟 pros: - great location, was quiet and felt very safe + easy to commute - modern style hotel with a nice aesthetic - complimentary water everyday - ubereats delivered soooo quickly and was so easy - affordable option and different room types to choose from - could stream from phone to tv and watch our own shows/movies, which was nice during downtime cons: - room wasn’t cleaned until late into the afternoons, sometimes after we had already returned - minimal privacy with frosted glass bathroom - tight space and limited room for suitcases and belongings - weren’t able to do early check in after 24hrs of travel time - lifts are very slow during peak times i think this would be a good option for couples or solo travellers. but if you are travelling with people who you would prefer more space/privacy with or if you have a lot of luggage, i would go with a different option. otherwise, it was a great stay
• SM

  Stephen Mac

  Apr 19, 2026
  5.0
  We stayed 4 nights at Arlo Soho and it was a great, busy and chic hotel. Room size were fine, it is NYC. Location is convenient for metro, also is walking distance to SoHo, Tribeca and Greenwich. The rooftop patio/bar was a vibe, and bodega was convenient with good coffee! Service was excellent, we had a room facing Canal/Hudson which kept us up at night as we’re not used to the endless honking at night at the Holland Tunnel. Upon letting Arlo know, they switched us to courtyard facing and it made a huge difference. Will be back!
• MG

  Marian Garcia

  Apr 19, 2026
  3.0
  Location wise i cannot complain at all and front desk staff was warm and welcome but cleaning service was nothing but the bare minimum. The room was NEVER vacuumed, kleenex weren’t replaced even though i left the empty box outside for it to be seen and replaced, I left every single day a sticky note (keeping the door closed on purpose for it to be seen) always asking for two extra towels, never had them. There’s hooks and a clear sign where towels hanged wouldn’t be replaced so i asked for extra towels every day to the front desk since the note never worked and kept them ON THE HOOK and every single day they were taken away so i didn’t understand the purpose of the sign nor the problem with me wanting 2 more towels! Trash was left behind and it just felt like lazy work tbh.

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