Brand Certified
Best Western Monticello
3.8(605 reviews)
Certified by Best Western Monticello • Mar 01, 2026
Business Details
16 RACEWAY RD, Monticello, NY
12701, United States
Certified by Best Western Monticello • Mar 01, 2026
(845) 796-4000
Certified by Best Western Monticello • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Monticello • Mar 01, 2026
About
Certified by Best Western Monticello • Mar 01, 2026
HotelBest Western
Located in Monticello,NY, the Best Western Monticello is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Monticello • Mar 01, 2026
Hours
Certified by Best Western Monticello • Mar 01, 2026
Reviews
3.8
605 reviews
5 stars
245
4 stars
161
3 stars
101
2 stars
45
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Amber, Joline, and Shaun.
Cleanliness
Overall, guests noted that the hotel was clean, although some mentioned issues with specific rooms and public areas needing better maintenance.
Room Quality
Several reviews indicated that while rooms were generally clean, many were outdated and in need of repairs, with complaints about uncomfortable beds and small bathrooms.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in variety and freshness.
Reservation Issues
There were multiple complaints regarding reservation cancellations and overbooking, leading to significant dissatisfaction among affected guests.
- EMErin MolloyFeb 21, 20265.0Every time me and my boyfriend come here, it is so nice to be greeted by Jolene. It feels like a home away from home here. Jolene's customer service is fantastic! She deserves a raise and a promotion! We look forward to continuing to come here for years to come.
- AFAllen FordFeb 21, 20265.0The lady Cat at the front desk is one of the nicest people I have ever met. She went out of her way to help and to accommodate me. I definitely recommend going to this best Western especially when Cat is working
- KKKristina KnechtFeb 11, 20262.0Walls are paper thin would have to be my only complaint was woke several times.
- GRGeorge RamirezFeb 10, 20265.0Everything about the hotel was great the microwave wasn't good but everything else was great me & my girlfriend were happy. The staff were amazing & very helpful i spoke to 3 different women all were super kind and pleasant to talk with about the stay. Will come back again soon thank you again!!
- WAWilliam AcordJan 31, 20265.0Rooms are spacious and clean service was excellent wish they had a reasonable weekly rate
Frequently Asked Questions About Best Western Monticello
Does Best Western Monticello offer complimentary breakfast?
Yes, Best Western Monticello provides free breakfast to its guests.
Is smoking allowed on the premises of Best Western Monticello?
No, Best Western Monticello is a smoke-free property.
Is free Wi-Fi available for guests at Best Western Monticello?
Yes, the hotel offers free internet access, including Wi-Fi, to its guests.
What are the operating hours of Best Western Monticello?
Best Western Monticello is open 24 hours a day, seven days a week.
Where is Best Western Monticello located?
The hotel is located at 16 Raceway Rd, Monticello, NY 12701, United States.
Is there a special promotion currently available at Best Western Monticello?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
Can I find cultural and entertainment venues near Best Western Monticello?
Yes, Bethel Woods, a venue for concerts, museum, and arts and entertainment, is located nearby and offers great activities before or after your stay.
What dining options are available near Best Western Monticello?
Colosseo Family Restaurant & Pizzeria, an Italian and pizza restaurant, is located nearby for guests looking for local dining experiences.
How can Bethel Woods enhance my visit to Best Western Monticello?
After staying at Best Western Monticello, you can visit Bethel Woods for exciting concerts and cultural exhibits, enriching your travel experience.
What amenities ensure a comfortable stay at Best Western Monticello?
The hotel provides free Wi-Fi, complimentary breakfast, and a smoke-free environment to ensure a restful and enjoyable visit.
Brand Certified Facts from Best Western Monticello
Best Western Monticello partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: