Brand Certified
Hampton Inn Middletown
4.1(881 reviews)
Certified by Hampton Inn Middletown • Feb 22, 2026
Business Details
20 Crystal Run Crossing, Middletown, NY
10941, United States
Certified by Hampton Inn Middletown • Feb 22, 2026
(845) 344-3400
Certified by Hampton Inn Middletown • Feb 22, 2026
https://www.hilton.com/en/hotels/mltnyhx-hampton-middletown/
Certified by Hampton Inn Middletown • Feb 22, 2026
About
Certified by Hampton Inn Middletown • Feb 22, 2026
HotelHampton Inn
The Hampton Inn Middletown hotel in New York is minutes from the Galleria Mall, with over 140 specialty stores, and adjacent to Outback Steakhouse, TGI Friday's and Red Robin Restaurants. Hotel guests who enjoy dirt track racing can visit the Orange County Speedway, just three miles southeast, or try harness racing, only five miles from our Hampton Inn hotel. In Middletown, New York, our guests can dine at Ruby Tuesday's, Rusty Nail or El Banditos, only two miles from our hotel.
The Hampton Inn Middletown hotel features a state-of-the-art business center, fitness center, seasonal outdoor heated pool and 127 rooms and suites. All inclusive meeting room packages are available. We offer six one-bedroom suites with a microwave and refrigerator.
Whether traveling to New York on business or pleasure, our Hampton Inn Middletown guests enjoy amenities for all rooms and suites which include complimentary extended breakfast bar, complimentary high-speed internet access, local and national newspapers, in-room hair dryers, coffeemakers, voicemail and TV with cable. Also available are audio visual equipment, connecting rooms, cribs, and irons. Laundry/valet services, a guest laundromat, meeting/banquet facilities and rollaway beds are also available to our guests.
We love having you here at the Hampton Inn Middletown hotel in New York.
Location
Certified by Hampton Inn Middletown • Feb 22, 2026
Hours
Certified by Hampton Inn Middletown • Feb 22, 2026
Reviews
4.1
881 reviews
5 stars
440
4 stars
252
3 stars
67
2 stars
46
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unclean bathrooms.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and unresponsive management.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as subpar and poorly maintained.
Room Conditions
Many guests noted that rooms were outdated, had unpleasant odors, and lacked basic amenities, leading to dissatisfaction with their stay.
Value for Money
Several customers felt that the hotel was overpriced given the quality of service and accommodations, leading to disappointment.
- EBEryn BohleberFeb 15, 20261.0I typically stay at Hilton properties whenever possible and this Hanpton Inn was not even close to the quality and cleanliness I that usually comes with Hilton. Our room was gross. Stains all over the bathroom, someone’s old soap in the shower, musty room smell and stains on the couch. After reaching out through the app it took several hours for someone to get back to us and by the time they did, it was too late to even change rooms. This was the worst experience I’ve had a Hilton ever. I’ve been an Honors member for years now and I’m surprised at how terrible this Hampton Inn was.
- BNBrianna NicholasJan 26, 20263.0Black mold in the bathroom with no working vent. Seemed to be they painted over the previous mold as well instead of fixing the issue.
- ASallison saberJan 22, 20265.0Actually giving a rating just on a phone call! We haven’t stayed yet but had some issues to take care of. We called and Beverly answered the phone and took our concerns to heart and did everything to solve the problem. Thank you!
- ABAustin BlakeJan 21, 20261.0stayed for one night and checked out the next day, the room was not cleaned well in the bathroom & walls were stained. they didn't check me out even though i went to the front desk and did it in person and were going to charge me for the original 15 day booking. proceeded to charge me an extra day still. worst experience as a diamond member. colleagues warned of this location and should have listened.
- JCJacques ChabotJan 21, 20264.0Très propre et chambre vaste
Brand Certified Facts from Hampton Inn Middletown
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Certified February 22, 2026Yext Knowledge Graph
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