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About
HotelHilton
Plan a business event at this Hilton Garden Inn Long Island City New York hotel with 1410 sq. ft. of versatile meeting space, comprising four modern meeting rooms, equipped with the latest A/V technology. Make updates to your presentation in the complimentary 24-hour business center, and enjoy complimentary WiFi throughout the hotel. Settle into an inviting guest room offering a refrigerator, microwave, Keurig Coffeemaker, 46-inch LED HDTV and a work desk with ergonomic chair. Choose our Presidential Suite for more space, amenities and private terrace.
Maintain your exercise routine with the latest cardio and weights equipment in the complimentary 24-hour fitness center. Start your day with a cooked-to-order breakfast in the Garden Grille & Bar, which also serves American cuisine for lunch and dinner. Dine in the comfort of your guest room with evening room service, and buy snacks, beverages and travel essentials at any time in the 24-hour Pavilion Pantry®. An on-site coin operated laundry is available for your convenience.
Location
Hilton Garden Inn Long Island City New York
29-21 41st Avenue, Long Island City, NY
11101, United States
Hours
Reviews
4.2
1,605 reviews
5 stars
869
4 stars
463
3 stars
141
2 stars
49
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported rude behavior from specific employees.
Location
The hotel is conveniently located near subway stations, making it easy to access Manhattan and other areas.
Room Quality
Guests noted issues with room cleanliness and maintenance, including odors, mold, and inadequate housekeeping.
Amenities
The breakfast options received mixed reviews, with some guests finding them lacking, while others enjoyed the food.
Noise Issues
Several reviews mentioned noise disturbances from the subway and other guests, impacting the overall comfort of the stay.
- MLMonica Lopez1 day ago5.0Loved it ! Clean room and property. Comfy beds. Nice fitness room. Free water! Restaurant and bar. Subway a few feet away. Starbucks and more up the street. Friendly staff. Even let us hang out in the lobby since our flight was delayed. Thanks ❤️
- NANeha Ahuja1 day ago2.0This was one of the worst hotel stays I’ve experienced. We booked a King room but were given a smaller bed. When we asked to be moved to the room type we paid for, we were told all King rooms were taken. I understand that can happen, especially with a late check-in due to flight delays. But what was frustrating is that when we asked for a refund of the price difference, we were told this has to be raised with the manager and that he would be available the next day (which he wasn't). One woman at the front desk also said this issue may have occurred because we booked through a third-party site, which is unacceptable and something we’ve never encountered before. This should have been a simple fix: charge us for the room we actually received. Instead, it took multiple attempts to see who was at the front desk to resolve, and one woman was finally able to process the refund. Overall, the front desk staff were unpleasant and unhelpful. They even ran out of coffee during breakfast. A friend staying at the hotel had a similar experience so this was not a one off. The entire service experience was off putting. 2 stars for decent room size and good location.
- MMMileDec 25, 20255.0Excelente lugar , muy amable el personal de verdad nos quedamos sorprendidos del servicio y amabilidad , deberían cambiar la foto de facebook del hotel al principio nos daba miedo porque luce muy feo en las imágenes en vivo está lindo y luce lindo al rededor del hotel , estuvimos muy contentos ,gracias por todo
- JJJamieDec 22, 20255.0Nice room. Clean. No odor. Friendly staff. Or original room had a bit of an odor but they let us change free. Breakfast buffet was great. We had that each morning. Our credit card benefit allowed a $10/person/day meal credit which was great. Close to two subway stations. Would definitely consider staying there again! The only difficulty was that the cable TV went out for a few seconds, sometimes every couple of minutes. We didn't watch much TV though. We reported it when we left so they can check for a loose connection.
- JBJeffrey BighamDec 10, 20253.0Stayed here for one night on a business trip when Manhattan was truly completely booked. It's conveniently located, about 10-15 minutes on multiple subway lines right into Manhattan. I booked this two weeks in advance, and on the day of got multiple frantic calls about how my credit card had been declined and they were going to cancel my reservation. They hadn't even tried to charge my card and the card in my account sure worked for everything else that day. Anyway, eventually, talked to the guy and said not to worry about it. Then 3 hours later, as I'm boarding my plane, same thing repeated (new shift, I guess). I wasn't super happy about the idea of my reservation being cancelled (as I said, literally no hotels that night for some reason). So, I called them as I was boarding. I'm a Gold member, have stayed ~100 nights in Hilton hotels this year alone, never a single problem, and this hotel freaks out probably because they oversold the night. Anyway, the place is fine, a little dumpy, but that's most of New York.
Frequently Asked Questions About Hilton Garden Inn Long Island City New York
What are the check-in and check-out times at Hilton Garden Inn Long Island City New York?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Long Island City New York offer free WiFi?
Yes, complimentary WiFi is available throughout the hotel including public areas and a public internet terminal.
Are pets allowed at the Hilton Garden Inn Long Island City New York?
Yes, the hotel welcomes both cats and dogs as pets.
What dining options are available at the Hilton Garden Inn Long Island City New York?
The hotel features one restaurant called the Garden Grille & Bar serving breakfast, lunch, and dinner, with room service available in the evenings.
Is the Hilton Garden Inn Long Island City New York accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
What business facilities does Hilton Garden Inn Long Island City New York provide?
The hotel has four modern meeting rooms with 1410 sq. ft. of meeting space, a 24-hour business center with complimentary WiFi, and the latest A/V technology.
Is parking available at the Hilton Garden Inn Long Island City New York?
Yes, self-parking is available at the hotel.
Can you tell me about nearby parks or outdoor attractions near the hotel?
Dutch Kills Green and Queens Plaza Bike Lane are nearby parks where guests can enjoy outdoor activities before or after their stay.
Are there any nearby hotels to Hilton Garden Inn Long Island City New York?
Yes, nearby hotels include Courtyard by Marriott Long Island City/New York Manhattan View and Q4 Hotel, which may be useful for guests comparing accommodations.
What nearby businesses or services can guests access around Hilton Garden Inn Long Island City New York?
Guests can find various nearby amenities such as VEDC for business financing, Mana Skin spa and beauty salon for skincare, and Hudson Food Market for groceries and deli items.