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DoubleTree by Hilton Long Island City New York

4.3
(561 reviews)

Business Details

38-15 9th Street, Long Island City, NY
11101, United States
(718) 707-0102
https://www.hilton.com/en/hotels/lgapidt-doubletree-long-island-city-new-york/

About

HotelDoubleTree
Centrally located in Long Island City, we're your access point to NYC. Manhattan’s most iconic sites like Times Square, Central Park, and the Empire State building are three miles away. Within a mile of us are the Noguchi Museum, the SculptureCenter, the Museum of Moving Images and Gantry Plaza State Park. We offer a 24-hour fitness center and a comfortable stay.

Location

DoubleTree by Hilton Long Island City New York
38-15 9th Street, Long Island City, NY
11101, United States

Hours

Reviews

4.3
561 reviews
5 stars
404
4 stars
58
3 stars
31
2 stars
24
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

The staff received high praise for their friendliness and helpfulness, with many guests highlighting specific employees for their exceptional service.

Cleanliness

Most reviews noted that the rooms and hotel facilities were clean and well-maintained, although there were some isolated complaints about cleanliness issues.

Room Size

Several guests commented on the small size of the rooms, which was a common concern, especially for families or those expecting more space.

Location

The hotel is conveniently located near public transport, providing easy access to Manhattan, but some guests felt the surrounding area was less appealing.

Noise Issues

Multiple reviews mentioned noise disturbances from both outside and neighboring rooms, impacting the overall comfort of the stay.
  • TZ
    Tomasz Zagozdon
    Feb 23, 2026
    5.0
    I recently stayed at the brand-new DoubleTree by Hilton in Long Island City, and it was honestly a great find. Since it’s so new, the whole place is incredibly clean and fresh, which is a huge relief compared to some of the older hotels in the city. The location is a bit of a 'mixed bag' but in a way that worked for me. It’s right near a power plant and has that industrial, gritty Queens vibe, which might feel a little weird at first. But honestly, it’s a plus too—it stays pretty quiet, and you feel like you’re seeing the 'real' New York. The best part, though, is how close it is to Manhattan. You can hop on the subway and be downtown in minutes, so you get a spotless, modern room without the crazy Manhattan price tag. Definitely a solid choice if you want convenience and cleanliness!
  • MR
    Melati Ramadhani
    Feb 18, 2026
    5.0
    There are a few disclaimers I would like to state that has nothing to do with the hotel itself, because the service and room cleanliness is 5 stars. The hotel is next to a power plant, so there will be low-frequency noises occassionally. If you’re sensitive to such noises, you might not have a pleasant stay with this hotel or any of the other hotels nearby. Also, with the area being around the power plant and auto shops, it might look unsafe despite being actually much safer than it looks. Just normal life, business as usual, no weird stuffs going on, no weird people hanging around, absolutely no problem, but the area feels industrial. That said, the service is easy 5*. I stayed 4d3n and all the staffs were very helpful, friendly, and accommodating with any reasonable requests during my stay; 5-star service across the board. The area is actually pretty convenient with plenty of shops and restaurants within 5 mins walking. It’s 7-10 mins walking from F/M subway. No breakfast, but the room is cheap and cafe price is standard. There’s a small gym behind the bar equipped with the essentials (treadmill, weights, etc). Room was clean, no complaint. Room size was small (standard for the price), but the furnitures were new and spotless. TV was a 40” smart tv. The bed was very soft and comfy. Bathroom had shower stalls, no bathtub. Hot water was actually hot, good water pressure, and the tapwater tasted nice. Mini-fridge was provided on request. Overall the room was comfy, the only thing I would like to see is a blackout curtain, but otherwise no complaint. Overall a good experience, would like to stay again. Also, the welcome cookies is really good :)
  • JP
    Jamaica Pen Publishers
    Feb 18, 2026
    3.0
    Room had the bare necessities. Worth over $100 a night but they charged close to $1000 because it's holiday and last available. Sigh... It's small, one chair. No couch. Small queen bed. Floor not properly swept. Bathroom clean. Bed comfortable. Bar service professional and helpful. Breakfast was not included though Hilton Honors. And cost. Fruits moldy, returned. Complimentary water provided, none in the room but coffee ☕. No tea, so that had to be purchased. Complimentary cookie, warm, tasty and chocolatey :). Front desk very helpful.
  • AH
    Ali Hajiloo
    Feb 14, 2026
    5.0
    A very hospitable and professional crew at the front desk management. The room itself was very quaint and warm. I was pleasantly surprised by the selection on the Samsung television with HBO, Netflix, live channels. Additionally, I really want to emphasize the accommodations provided by the front desk staff. Again, they were very engaged and energetic when it came to assisting me with my requested services specially with a very courteous late check out due to unforeseen circumstances. I will definitely recommend this to anyone visiting the area, especially because it is the most respectable site in the neighborhood.
  • WS
    Wongsakorn Swangsringarm
    Feb 10, 2026
    5.0
    About 700–750 m from the nearest metro, which is quite reasonable for a solo traveler. If you’re looking to save on accommodation costs, this is a solid option, and with Hilton standards, you can expect a comfortable and reliable stay. There is no fridge in the room, but there are several fast-food and breakfast options nearby (around 200–300 m walking distance), so it’s not an issue. If you’re sensitive to noise, I’d recommend bringing silicone earplugs, as you may hear some traffic in the morning. That said, the area is generally not very busy. The staff are friendly and helpful. They also offer luggage storage if you arrive early or leave late, with proper luggage tags and a well-organized system, which I appreciated.

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