Holiday Inn Express & Suites Albany Airport Area - Latham by IHG
4.0977 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
A Stay Like No Other
Welcome to the Holiday Inn Express & Suites – Latham
Right off I-87 just 5 minutes from Albany International Airport & 15 minutes from downtown Albany. Conveniently located near 4 nationally recognized universities and historic Saratoga Racecourse, site of the 2025 Belmont Stakes. You’ll love nearby attractions such as Empire State Plaza, NY State Museum, and abundant Arts and Entertainment. Check out the Capital Region’s premier shopping destinations: Colonie Center Mall, Crossgates Mall, & Clifton Park Center.
Unforgettable experiences await visitors at the Baseball Hall of Fame in Cooperstown, a charming drive away through the Catskills. Breathtaking sites like Cohoes Falls (USA’s 2nd largest waterfall) and striking vistas of Thacher Park and the Helderbergs await. Take a short drive to scenic Lake George … delight in a steamboat cruise, visit historic Fort William Henry, and enjoy free family-friendly recreation: hiking, biking, canoeing, skiing.
We feature a free shuttle (7:00am – 3:00pm) to Albany International Airport, 24-hour Business Center, free high-speed Wi-Fi Internet, and flexible meeting spaces (seating up to 300).
Take a dip in the indoor pool and whirlpool, workout in the newly renovated Fitness Center … and don’t forget our complimentary hot breakfast buffet! Plan A Stay Like No Other!
Location
Holiday Inn Express & Suites Albany Airport Area - Latham by IHG
400 Old Loudon Road, Latham, NY
12110, United States
Hours
Reviews
4.0
977 reviews
5 stars
475
4 stars
264
3 stars
98
2 stars
48
1 star
92
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and common areas, although some reported issues with dirty linens and maintenance.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others experienced unprofessional behavior and poor customer service.
Breakfast Quality
Breakfast was frequently mentioned, with many guests enjoying the variety and quality, though some criticized specific items like weak coffee and burnt pastries.
Room Comfort
Guests appreciated the comfort of the beds and spaciousness of the rooms, but there were complaints about noise levels and inadequate amenities.
Management Issues
Several reviews pointed out issues with management responsiveness and handling of complaints, leading to dissatisfaction among guests.
- MFMendi FLEISCHERDec 20, 20254.0Clean rooms friendly team the usual hotel breakfast
- ILInflux LaboratoryDec 18, 20255.0I had a great stay and I really enjoyed the breakfast the most. Real eggs!!
- JHjennifer harbinDec 18, 20255.0We stayed here for a business trip and the service, stay and cleanliness was top notch! Thank you again for a wonderful stay!
- NNNickolasDec 17, 20255.0we stayed here for two nights, and it was pretty enjoyable! the staff was extremely nice and welcoming, there’s a little snack area with all sorts of treats, frozen meals, drinks, and even over the counter medication like ibuprofen and melatonin! albeit it is a little expensive, but you are paying for the convenience. the rooms themselves are nice! extra pillow and blanket in the closet, plenty of towels for the shower. speaking of the shower, it was SO roomy and we loved how powerful the showerhead was! we talked to the GM at check out for a little and she’s a very kind woman. this location is right off the highway, about 15 minutes from the Amtrak, and about 15 minutes from downtown Albany. if we have any reason to come to the area again, we’ll be sure to come back here!
- SWSusan WatersDec 17, 20254.0Improved since my last visit. I was hesitant to book because the property maintenance had slipping, but my room was top notch this time. Staff is very courteous. The only disappointments were breakfast. The coffee is nearly see-through, it's so weak. And the cinnamon rolls were a bust. I admit my addiction to the cinnamon rolls at Express properties. But many of these were burnt with a ridiculous amount of frosting. Inedible. Sad. Shuttle doesn't leave until 7:30a, too late for many flights.
Frequently Asked Questions About Holiday Inn Express & Suites Albany Airport Area - Latham by IHG
What time can I check in and check out at Holiday Inn Express & Suites Albany Airport Area - Latham?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included during my stay at the hotel?
Yes, a complimentary hot breakfast buffet is available for guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this property.
Does the hotel offer free parking and accessibility features?
Yes, free parking is available along with accessible parking and mobility access throughout the hotel.
Is there a fitness center and pool available to guests?
Guests have access to a free fitness center with elliptical and free weights, plus an indoor pool and hot tub.
Can I use digital room keys or contactless check-in at the hotel?
Yes, digital guest room keys and contactless check-in/check-out are available.
Does the hotel provide shuttle service to nearby locations?
Yes, there is a free local shuttle service to Albany International Airport from 7:00 AM to 3:00 PM.
What nearby shopping centers can I visit during my stay?
Nearby shopping destinations include Colonie Center Mall, Crossgates Mall, and Clifton Park Center.
Are there any entertainment options close to the hotel?
Yes, you can explore Capital Region Mysteries theatre and local sports bars like On Tap nearby for entertainment.
How can nearby transit or services help me during my visit?
With nearby conveniences such as Rite Aid and Walgreens pharmacies, and a free shuttle to Albany Airport, guests can easily access essentials and transportation.