Hampton Inn & Suites Albany-Airport

4.2
652 reviews

About

HotelHampton Inn
The Hampton Inn and Suites Albany-Airport, NY hotel is located along the Route 7 Corridor and can accommodate business and leisure travelers alike. This Hampton Inn & Suites hotel offers both rooms and suites. Two miles west of the Albany International Airport, this state-of-the-art hotel is nestled in British American Airport Park, providing travelers with access to Albany County, Albany City facilities as well as highway access to surrounding Clifton Park, Saratoga and Columbia, New York counties. Though minutes from businesses, restaurants and sports arenas, the setting of this Hampton Inn and Suites hotel surrounds you with parks, walking trails and a quiet way to relax after a busy day. Whether traveling to the New York area on business or pleasure, the Hampton Inn and Suites is glad you chose our Albany hotel. Offering a complimentary hot breakfast is only one of the ways this Hampton Inn and Suites hotel thanks you for staying with us. An inviting fireplace entices our guests to relax in our hotel lobby anytime of day or evening. The Hampton Inn & Suites Albany, New York hotel's exercise facility has been designed to accommodate workout regimens and the enclosed pool allows guests' use in any season. Our sweet shop offers our Albany, New York hotel guests a selection of snacks, quick meals and a variety of travel amenities. All guest rooms at the Hampton Inn and Suites in Albany, New York have wireless high-speed internet as well as our business center. We love having you here in New York at the Hampton Inn and Suites in Albany.

Location

Hampton Inn & Suites Albany-Airport
45 British American Blvd., Latham, NY
12110, United States

Hours

Reviews

4.2
652 reviews
5 stars
363
4 stars
181
3 stars
41
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Multiple reviews highlighted unprofessional and rude behavior from front desk staff, impacting customer experience.

Cleanliness Issues

Numerous guests reported unsatisfactory cleanliness in rooms and common areas, including dirty bathrooms and unpleasant odors.

Breakfast Quality

Breakfast offerings were frequently criticized for being poorly supplied and of low quality.

Maintenance Problems

Guests experienced various maintenance issues, including broken air conditioning, plumbing problems, and unclean facilities.

Mixed Experiences

While some guests praised the friendly staff and clean rooms, many others reported significant issues that detracted from their overall experience.
  • BL
    Bill Levering
    Dec 29, 2025
    4.0
    Fine with major exception: pool was freezing and we were here for a winter get away. Do not come for the pool in winter.
  • MP
    Mike “SoCal Patriot”
    Dec 5, 2025
    1.0
    Nothing but attitude from the front desk over needing a form that no other Hampton Inn has ever requested, cancelled reservation immediately. Had the girl at the front desk handled it without the extreme attitude we would have figured it out as we did at another hotel.
  • RB
    R Moss Brannon
    Dec 4, 2025
    4.0
    Nice place, but the strong disinfectant smell upon entering is enough to knock you over, LOL.
  • JL
    Jeremy L
    Nov 5, 2025
    2.0
    Checked in around 4pm on a Saturday, despite early check in the front desk guy still gave me a room right next to the elevator. Even though I requested a room away from elevator. Front desk person was not professional and been a bit racist, treat customers based on their skin color.
  • AH
    Annie Hsiao
    Oct 6, 2025
    1.0
    This is a pet-friendly hotel with no option for non-pet rooms, which is a big problem since all the rooms are carpeted. The first room I was given smelled strongly of dog urine and mold, so I asked to change rooms. The receptionist moved me to a room that was supposedly only pet-free for two months — but it still had a bad odor, and even the pillows smelled terrible. The staff did replace the pillow when I asked, but it didn’t make much difference. Overall, this is one of the dirtiest hotels I’ve ever stayed in. The carpets, air quality, and cleanliness are unacceptable. Never booking this hotel again, and I don’t recommend it to anyone.

Frequently Asked Questions About Hampton Inn & Suites Albany-Airport

What types of rooms and suites does Hampton Inn & Suites Albany-Airport offer?

The hotel offers both rooms and suites suitable for business and leisure travelers.

Is breakfast included during the stay at Hampton Inn & Suites Albany-Airport?

Yes, a complimentary hot buffet breakfast is available for free to all guests.