Best Western of Lake George

3.9
1031 reviews
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Business Details

2452 STATE ROUTE 9N, Lake George, NY
12845, United States
(518) 668-5701
http://bestwestern.com
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About

HotelBest Western
Located in Lake George,NY, the Best Western of Lake George is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western of Lake George
2452 STATE ROUTE 9N, Lake George, NY
12845, United States

Hours

Reviews

3.9
1,031 reviews
5 stars
449
4 stars
289
3 stars
118
2 stars
71
1 star
104

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor customer service, including rude interactions and lack of responsiveness.

Cleanliness Issues

Numerous guests reported unsanitary conditions in rooms and common areas, including mold, dirt, and unclean bathrooms, leading to a generally negative perception of cleanliness.

Room Quality

Many reviews mentioned outdated and uncomfortable rooms, with issues such as worn-out mattresses, poor maintenance, and inadequate amenities.

Breakfast Experience

The breakfast service received mixed reviews; while some guests enjoyed the offerings, others noted that items were often missing or not replenished.

Location and Accessibility

The hotel is conveniently located near attractions, but accessibility issues and parking problems were noted, particularly during busy times.
  • MC
    Maria C
    Jan 3, 2026
    4.0
    Had a great experience at this hotel. Friendly staff and quiet place.
  • CC
    Catcrazy987
    Dec 22, 2025
    5.0
    One of the best breakfasts offered by Best Western. Wrapped sandwiches and variety of food available.
  • LG
    Laurie Goldman
    Dec 11, 2025
    4.0
    Right off of the Northway. Indoor pool. The drive way in winter had to much snow and kind of dangerous.
  • KS
    Kaitlyn Smith
    Nov 23, 2025
    4.0
    Stopped here for a night after visiting family. The place is a little dated, but the staff were very attentive. The lady Bri was very professional and friendly, we didn't feel cold shouldered like other motels and hotels in our local area have made us feel. Love that there's an indoor and outdoor option for swimming pools. Would like to stay again during the summer season.
  • RD
    reagan dwyer
    Nov 22, 2025
    5.0
    Great location, right off the highway. I checked in late after a long travel day and called ahead — the night staff picked up right away, welcomed me in, and answered a few questions I had about the area. They were genuinely kind, which goes a long way when you’re tired. The room was clean, comfortable. I’ll definitely be back the next time I’m traveling through
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Frequently Asked Questions About Best Western of Lake George

Does Best Western of Lake George offer free breakfast to its guests?

Yes, Best Western of Lake George provides free breakfast to its guests.

Is the property of Best Western of Lake George smoke-free?

Yes, the Best Western of Lake George is a smoke-free property.