Best Western of Lake George

3.9
1026 reviews

About

Hotel
Located in Lake George,NY, the Best Western of Lake George is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western of Lake George
2452 STATE ROUTE 9N, Lake George, NY
12845, United States

Hours

Reviews

3.9
1,026 reviews
5 stars
447
4 stars
287
3 stars
118
2 stars
71
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, mold, and unclean rooms.

Staff Performance

While some staff members received praise for their friendliness, many reviews noted poor customer service and unhelpfulness from front desk staff.

Room Quality

Guests reported uncomfortable beds, outdated furnishings, and maintenance issues such as clogged sinks and malfunctioning appliances.

Breakfast Experience

The breakfast service received mixed reviews, with some guests enjoying the food while others noted items were often missing or not replenished.

Check-In Problems

Multiple customers experienced long wait times during check-in and issues with room assignments, including being given keys to occupied rooms.
  • TA
    Taylor Anderson
    1 day ago
    5.0
    Super convenient location, and checking in was super easy! Brina was so helpful and made my experience better than I could have expected!
  • KS
    Kaitlyn Smith
    1 day ago
    4.0
    Stopped here for a night after visiting family. The place is a little dated, but the staff were very attentive. The lady Bri was very professional and friendly, we didn't feel cold shouldered like other motels and hotels in our local area have made us feel. Love that there's an indoor and outdoor option for swimming pools. Would like to stay again during the summer season.
  • KW
    Kelly W
    1 day ago
    5.0
    The location was great. The room was clean and the check in was easy and fast. Brina who works at the front desk was very welcoming and professional. Will be returning!
  • RD
    reagan dwyer
    2 days ago
    5.0
    Great location, right off the highway. I checked in late after a long travel day and called ahead — the night staff picked up right away, welcomed me in, and answered a few questions I had about the area. They were genuinely kind, which goes a long way when you’re tired. The room was clean, comfortable. I’ll definitely be back the next time I’m traveling through
  • SL
    Sandi Lysogorski
    2 days ago
    5.0
    I couldn’t give this place any better of a review if I tried! Our accommodations were clean, the location was perfect and the manager Bridget was so kind I highly recommend this hotel to anybody looking for an adventure in Lake George

Frequently Asked Questions About Best Western of Lake George

Does Best Western of Lake George offer free breakfast to its guests?

Yes, Best Western of Lake George provides free breakfast to its guests.

Is the property of Best Western of Lake George smoke-free?

Yes, the Best Western of Lake George is a smoke-free property.