HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites in Jamestown NY. The hotel is conveniently located just off Interstate 86. Only a short driving distance from Downtown Jamestown as well as a number of attractions and businesses. Guests who are traveling for leisure there are a variety of fun and educational indoor and outdoor activities near our hotel. A few examples include The National Comedy Center, a world class attraction based on the celebration of comedy.
Jamestown's North West Arena, host to local sporting events and concerts. Rodger Tory Peterson Institution, a delightful attraction for lovers of art and birds .Additionally, Seneca Allegany Casino is about a half hour drive away. Whether you visit us for business or leisure we will ensure you have a great stay.
Many customers praised the cleanliness of the rooms and common areas, though some noted issues with maintenance and cleanliness in specific instances.
Staff Service
The staff received positive feedback for being friendly and accommodating, although there were complaints about poor customer service from some front desk staff.
Breakfast Quality
The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality, though some reported issues with items running out.
Room Conditions
Several reviews mentioned that rooms showed signs of wear and tear, with specific complaints about maintenance issues and noise from adjacent rooms.
Pool Temperature
Guests expressed disappointment regarding the pool temperature, with multiple mentions that it was not heated as advertised.
DR
Dillon Randall
Dec 23, 2025
5.0
Back a long drive from the road so pretty quiet, rooms seem clean but rooms are showing wear and tear. But not disappointed kinda what I expect
SM
Sarah Marie
Dec 16, 2025
4.0
Clean rooms, nice staff, nice stay. Breakfast was good. Nice facility. Indoor pool not heated, no hot tub, fyi, but nice pool area. Would stay again.
DA
Daniel Alexander
Dec 2, 2025
5.0
Stopped here during a snow storm on the way home from visiting family. I had the entire 2nd floor to myself! The hotel still has that new hotel smell. Expansive morning breakfast selection.
EC
Elizabeth Collins
Nov 22, 2025
2.0
No heat in the pool we specifically asked before we booked. Said it was heated. It was not. Very disappointing.
JB
Jc Barnes
Nov 12, 2025
4.0
Not too bad of a Holiday Inn. On one stay the microwave was broken and on another stay, the temperature gauge on the heater was broken so the room was like 100 degrees. They gave me a new room though, so no biggie. I would just like to see them be a little more proactive on the maintenance side.
Frequently Asked Questions About Holiday Inn Express & Suites Jamestown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Jamestown?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn Express & Suites Jamestown.
Is breakfast included with my stay at Holiday Inn Express & Suites Jamestown?
Yes, a free buffet breakfast is available for all guests at Holiday Inn Express & Suites Jamestown.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at Holiday Inn Express & Suites Jamestown.
Are pets allowed at Holiday Inn Express & Suites Jamestown?
Yes, pets are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel features a fitness center equipped with elliptical machines and treadmills.
Is parking available at the hotel?
Yes, free parking is available for guests at Holiday Inn Express & Suites Jamestown.
Are there any special cleaning or safety measures at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhances cleaning in common areas, disposes or disinfects plastic keycards, and employees are trained in cleaning and hand washing procedures.
What nearby attractions can I visit during my stay at Holiday Inn Express & Suites Jamestown?
Nearby attractions include The National Comedy Center, Jamestown’s North West Arena, the Rodger Tory Peterson Institution, and Seneca Allegany Casino about a half hour drive away.
Are there any dining options close to the hotel?
Yes, nearby dining includes McDonald's, Bob Evans, Tim Hortons, and Crosby’s, which also offers pizza and convenience store items.
What nearby hotels are close to Holiday Inn Express & Suites Jamestown?
Nearby hotels include Hampton Inn & Suites Jamestown, Clarion Pointe Jamestown - Falconer, and Comfort Inn Jamestown - Falconer, providing guests with additional accommodation options.