Holiday Inn Express & Suites Jamestown by IHG

4.3
510 reviews
Welcome

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express and Suites in Jamestown NY. The hotel is conveniently located just off Interstate 86. Only a short driving distance from Downtown Jamestown as well as a number of attractions and businesses. Guests who are traveling for leisure there are a variety of fun and educational indoor and outdoor activities near our hotel. A few examples include The National Comedy Center, a world class attraction based on the celebration of comedy. Jamestown's North West Arena, host to local sporting events and concerts. Rodger Tory Peterson Institution, a delightful attraction for lovers of art and birds .Additionally, Seneca Allegany Casino is about a half hour drive away. Whether you visit us for business or leisure we will ensure you have a great stay.

Location

Holiday Inn Express & Suites Jamestown by IHG
2811 North Main Street, Jamestown, NY
14701, United States

Hours

Reviews

4.3
510 reviews
5 stars
310
4 stars
116
3 stars
42
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, including rooms, pool, and breakfast areas.

Staff Service

The staff received positive feedback for being friendly, helpful, and accommodating, although there were some complaints about specific interactions.

Breakfast Quality

The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality, though some noted issues with availability.

Noise Issues

Several guests reported noise disturbances from adjacent rooms and hallways, impacting their overall comfort.

Maintenance Concerns

There were multiple complaints regarding maintenance issues, including plumbing problems and the condition of the pool.
  • EC
    Elizabeth Collins
    2 days ago
    2.0
    No heat in the pool we specifically asked before we booked. Said it was heated. It was not. Very disappointing.
  • JB
    Jc Barnes
    Nov 12, 2025
    4.0
    Not too bad of a Holiday Inn. On one stay the microwave was broken and on another stay, the temperature gauge on the heater was broken so the room was like 100 degrees. They gave me a new room though, so no biggie. I would just like to see them be a little more proactive on the maintenance side.
  • LM
    Linda Mauro
    Oct 26, 2025
    5.0
    Clean, good service and great overall experience. The breakfast is the BEST hotel provided breakfast I’ve had in all time! Cinnamon roll is a must try! 😋Thank you!
  • KS
    Ken Spears
    Oct 24, 2025
    4.0
    Very clean and nice and quiet and the breakfast is amazing
  • JM
    Jaden Murphy
    Oct 6, 2025
    5.0
    Had a great nights' sleep after the most lovely Delaney checked my daughter and myself. She upgraded us to a suite and put us right across the hall from the pool which my little one was very happy about. That showed how Delaney actually cared about the happiness of our experience and the comfortability of our overall stay. She was friendly and personable. The hotel itself was cozy and inviting. The bed was AMAZING!! My only complaint is that the pool was frigid. That would be great if it had been outside but not in an enclosed setting. Other than that breakfast was hot, bountiful and filling. The young man who was overseeing the dining area was on the job to keep it top shelf. He did a stellar job and should be commended. And last but most assuredly not least Erica, although a very brief interaction this morning, was fantastic. She was all smiles, and warm in her execution of our checkout. She was very expedient and proficient in her duties. She was a blessing to talk to. I most assuredly highly recommend this location. This marks my 115th stay this year so I definitely have a valid juxtaposition.

Frequently Asked Questions About Holiday Inn Express & Suites Jamestown by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Jamestown?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn Express & Suites Jamestown.

Is breakfast included with my stay at Holiday Inn Express & Suites Jamestown?

Yes, a free buffet breakfast is available for all guests at Holiday Inn Express & Suites Jamestown.