Welcome to the Holiday Inn Express and Suites in Jamestown NY. The hotel is conveniently located just off Interstate 86. Only a short driving distance from Downtown Jamestown as well as a number of attractions and businesses. Guests who are traveling for leisure there are a variety of fun and educational indoor and outdoor activities near our hotel. A few examples include The National Comedy Center, a world class attraction based on the celebration of comedy.
Jamestown's North West Arena, host to local sporting events and concerts. Rodger Tory Peterson Institution, a delightful attraction for lovers of art and birds .Additionally, Seneca Allegany Casino is about a half hour drive away. Whether you visit us for business or leisure we will ensure you have a great stay.
Many customers praised the hotel for its cleanliness, including rooms, pool, and breakfast areas.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, although there were some complaints about specific interactions.
Breakfast Quality
The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality, though some noted issues with availability.
Noise Issues
Several guests reported noise disturbances from adjacent rooms and hallways, impacting their overall comfort.
Maintenance Concerns
There were multiple complaints regarding maintenance issues, including plumbing problems and the condition of the pool.
EC
Elizabeth Collins
2 days ago
2.0
No heat in the pool we specifically asked before we booked. Said it was heated. It was not. Very disappointing.
JB
Jc Barnes
Nov 12, 2025
4.0
Not too bad of a Holiday Inn. On one stay the microwave was broken and on another stay, the temperature gauge on the heater was broken so the room was like 100 degrees. They gave me a new room though, so no biggie. I would just like to see them be a little more proactive on the maintenance side.
LM
Linda Mauro
Oct 26, 2025
5.0
Clean, good service and great overall experience. The breakfast is the BEST hotel provided breakfast I’ve had in all time! Cinnamon roll is a must try! 😋Thank you!
KS
Ken Spears
Oct 24, 2025
4.0
Very clean and nice and quiet and the breakfast is amazing
JM
Jaden Murphy
Oct 6, 2025
5.0
Had a great nights' sleep after the most lovely Delaney checked my daughter and myself. She upgraded us to a suite and put us right across the hall from the pool which my little one was very happy about. That showed how Delaney actually cared about the happiness of our experience and the comfortability of our overall stay. She was friendly and personable. The hotel itself was cozy and inviting. The bed was AMAZING!! My only complaint is that the pool was frigid. That would be great if it had been outside but not in an enclosed setting. Other than that breakfast was hot, bountiful and filling. The young man who was overseeing the dining area was on the job to keep it top shelf. He did a stellar job and should be commended. And last but most assuredly not least Erica, although a very brief interaction this morning, was fantastic. She was all smiles, and warm in her execution of our checkout. She was very expedient and proficient in her duties. She was a blessing to talk to. I most assuredly highly recommend this location. This marks my 115th stay this year so I definitely have a valid juxtaposition.
Frequently Asked Questions About Holiday Inn Express & Suites Jamestown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Jamestown?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn Express & Suites Jamestown.
Is breakfast included with my stay at Holiday Inn Express & Suites Jamestown?
Yes, a free buffet breakfast is available for all guests at Holiday Inn Express & Suites Jamestown.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at Holiday Inn Express & Suites Jamestown.
Are pets allowed at Holiday Inn Express & Suites Jamestown?
Yes, pets are welcome at the hotel.
What fitness facilities are available at the hotel?
The hotel features a fitness center equipped with elliptical machines and treadmills.
Is parking available at the hotel?
Yes, free parking is available for guests at Holiday Inn Express & Suites Jamestown.
Are there any special cleaning or safety measures at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhances cleaning in common areas, disposes or disinfects plastic keycards, and employees are trained in cleaning and hand washing procedures.
What nearby attractions can I visit during my stay at Holiday Inn Express & Suites Jamestown?
Nearby attractions include The National Comedy Center, Jamestown’s North West Arena, the Rodger Tory Peterson Institution, and Seneca Allegany Casino about a half hour drive away.
Are there any dining options close to the hotel?
Yes, nearby dining includes McDonald's, Bob Evans, Tim Hortons, and Crosby’s, which also offers pizza and convenience store items.
What nearby hotels are close to Holiday Inn Express & Suites Jamestown?
Nearby hotels include Hampton Inn & Suites Jamestown, Clarion Pointe Jamestown - Falconer, and Comfort Inn Jamestown - Falconer, providing guests with additional accommodation options.