Holiday Inn Express & Suites Jamestown by IHG

4.3
513 reviews
Welcome

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites in Jamestown NY. The hotel is conveniently located just off Interstate 86. Only a short driving distance from Downtown Jamestown as well as a number of attractions and businesses. Guests who are traveling for leisure there are a variety of fun and educational indoor and outdoor activities near our hotel. A few examples include The National Comedy Center, a world class attraction based on the celebration of comedy. Jamestown's North West Arena, host to local sporting events and concerts. Rodger Tory Peterson Institution, a delightful attraction for lovers of art and birds .Additionally, Seneca Allegany Casino is about a half hour drive away. Whether you visit us for business or leisure we will ensure you have a great stay.

Location

Holiday Inn Express & Suites Jamestown by IHG
2811 North Main Street, Jamestown, NY
14701, United States

Hours

Reviews

4.3
513 reviews
5 stars
312
4 stars
117
3 stars
42
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, though some noted issues with maintenance and cleanliness in specific instances.

Staff Service

The staff received positive feedback for being friendly and accommodating, although there were complaints about poor customer service from some front desk staff.

Breakfast Quality

The breakfast was frequently highlighted as a strong point, with many guests enjoying the variety and quality, though some reported issues with items running out.

Room Conditions

Several reviews mentioned that rooms showed signs of wear and tear, with specific complaints about maintenance issues and noise from adjacent rooms.

Pool Temperature

Guests expressed disappointment regarding the pool temperature, with multiple mentions that it was not heated as advertised.
  • DR
    Dillon Randall
    Dec 23, 2025
    5.0
    Back a long drive from the road so pretty quiet, rooms seem clean but rooms are showing wear and tear. But not disappointed kinda what I expect
  • SM
    Sarah Marie
    Dec 16, 2025
    4.0
    Clean rooms, nice staff, nice stay. Breakfast was good. Nice facility. Indoor pool not heated, no hot tub, fyi, but nice pool area. Would stay again.
  • DA
    Daniel Alexander
    Dec 2, 2025
    5.0
    Stopped here during a snow storm on the way home from visiting family. I had the entire 2nd floor to myself! The hotel still has that new hotel smell. Expansive morning breakfast selection.
  • EC
    Elizabeth Collins
    Nov 22, 2025
    2.0
    No heat in the pool we specifically asked before we booked. Said it was heated. It was not. Very disappointing.
  • JB
    Jc Barnes
    Nov 12, 2025
    4.0
    Not too bad of a Holiday Inn. On one stay the microwave was broken and on another stay, the temperature gauge on the heater was broken so the room was like 100 degrees. They gave me a new room though, so no biggie. I would just like to see them be a little more proactive on the maintenance side.

Frequently Asked Questions About Holiday Inn Express & Suites Jamestown by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Jamestown?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn Express & Suites Jamestown.

Is breakfast included with my stay at Holiday Inn Express & Suites Jamestown?

Yes, a free buffet breakfast is available for all guests at Holiday Inn Express & Suites Jamestown.