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Holiday Inn Express & Suites Ithaca by IHG

4.1
(666 reviews)

Business Details

371 Elmira Road, Ithaca, NY
14850, United States
(607) 277-1100
https://www.ihg.com/holidayinnexpress/hotels/us/en/ithaca/ithex/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Ithaca, an ideal gateway in the heart of the Finger Lakes region. Blending comfort, convenience, and friendly service, we provide an exceptional stay in Upstate New York. Just minutes from both Cornell University and Ithaca College, we are an ideal choice for visiting families and prospective students. Explore the picturesque Buttermilk Falls State Park and Taughannock Falls, go boating or swimming at Cayuga Lake, or stroll the Cornell Botanical Gardens. Enjoy the Downtown Ithaca Commons, featuring unique boutiques, local eateries, street performances, and seasonal events. Start each day with a hearty breakfast buffet, workout in our 24-hour Fitness Center, and enjoy a soothing soak in our indoor saltwater pool. Take advantage of complimentary parking with access to EV charging stations and free Wi-Fi. At the end of the day, unwind in spacious guest rooms designed for ultimate comfort. We provide everything you need for an unforgettable stay in Ithaca, New York!

Location

Holiday Inn Express & Suites Ithaca by IHG
371 Elmira Road, Ithaca, NY
14850, United States

Hours

Reviews

4.1
666 reviews
5 stars
367
4 stars
153
3 stars
45
2 stars
27
1 star
74

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms and bathrooms, with reports of stains, mold, and unclean facilities.

Staff Service

Customer experiences with staff varied widely; some praised friendly and helpful service, while others reported rudeness and unresponsiveness.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or poorly stocked.

Maintenance Problems

Several guests reported maintenance issues, including broken appliances, plumbing problems, and inadequate responses from staff.

Location and Comfort

The hotel is well-located with comfortable beds, but noise from outside and other guests was a common complaint.
  • RR
    Red
    Feb 20, 2026
    2.0
    I stayed here in Ithaca this week with my husband and two small children. The pool was nice, but we couldn’t use the bathtub because the drain plug wasn’t attached, so the tub wouldn’t hold water and on top of that, we had no hot water for a shower due to the steady stream of water leaking out of the faucet. After swimming, we were covered in chlorine and couldn’t bathe the kids or even shower properly. I reported it to the front desk that evening and again at checkout, and was told the hotel already knew about the leak. Really disappointing and a major inconvenience for our family trip.
  • VA
    Vestige Architectural
    Dec 10, 2025
    2.0
    I stayed here on points about three months ago. I later noticed an unexpected charge on my credit card from this location. I called and they confirmed the error and issued a refund, promising points for the inconvenience. Now a few months later with a similar issue at a different HI Express, I am thoroughly reviewing my stay records and points transactions and I see that this location failed to follow up and issue the points they stated would be compensation for having to call for a refund. Given that this has happened at two locations in a three month period, I am wondering if this is really general incompetence or a new type of scam. I suggest checking your receipt as you leave (most will no longer slide under the door).
  • SM
    Steve Mulloy
    Nov 28, 2025
    5.0
    Absolutely the best Holiday Inn experience ever! Front desk staff was 100% with service and recommendations for local dining. Rooms were exceptionally clean and well appointed. Awesome property.
  • RM
    Roey Maor
    Nov 10, 2025
    5.0
    We had a very good stay. The rooms and bathrooms were clean, comfortable, and pleasant. Breakfast was good and had everything we needed to start the day. The hotel is located at the entrance to the city, so there isn’t much to do within walking distance and you need to drive to most places. But after a long journey from JFK, the location was perfect for us - quiet, convenient, and easy to reach. Overall, we really enjoyed our stay and would happily return.
  • CL
    Cheryl Laboy
    Oct 19, 2025
    1.0
    Smoking marijuana in the lobby, smells the same on the floors, rooms are filthy, bathrooms are gross, appliances are broken and overall this place is nasty.

Frequently Asked Questions About Holiday Inn Express & Suites Ithaca by IHG

What airport is closest to Holiday Inn Express & Suites Ithaca?

Holiday Inn Express & Suites Ithaca is near Ithaca Tompkins Regional Airport (ITH).

Does Holiday Inn Express & Suites Ithaca offer an airport shuttle?

No, Holiday Inn Express & Suites Ithaca does not offer an airport shuttle.

Brand Certified Facts from Holiday Inn Express & Suites Ithaca by IHG

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