Business Details
About
Hotel
Hilton Garden Inn Ithaca offers a downtown location (near Cornell University) in Ithaca, New York. Our hotel features rooms and suites with an in-room refrigerator, microwave and complimentary WiFi. Enjoy our indoor pool, fitness center, business center, two on-site restaurants, bar area (local laws apply), meeting space and complimentary self-parking. Valet parking is also available (there is a fee assessed for Valet).
Location
Hours
Reviews
4.5
833 reviews
5 stars
524
4 stars
232
3 stars
41
2 stars
20
1 star
16
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent downtown location, making it convenient for exploring Ithaca and nearby attractions.
Staff Service
Many reviews highlight the friendly and accommodating staff, noting exceptional service from front desk personnel.
Cleanliness
While most guests found the hotel clean, some reported issues with room cleanliness and maintenance, including dirty bathrooms and unpleasant odors.
Room Quality
Rooms are generally described as spacious and comfortable, but some guests experienced issues with outdated amenities and noise from adjacent rooms.
Parking
Parking is convenient and free, but some guests found the parking garage confusing and not directly attached to the hotel.
- LCLaura CarterNov 15, 20255.0Great place to stay in downtown Ithaca. We found the room to be very clean, the beds comfortable and service very friendly. We were in town to see a show at the State Theatre, so the location was very convenient.
- MMMOct 27, 20251.0They won't let you use the bathrooms in the lobby until after you've paid for a room. I assume they want their parking garage to just reek of pee instead. Hotels that won't let you pee, especially in a town with no public restrooms, deserves less then no stars. Really, not a fan of Ithaca, stay dehydrated when you visit folks. The hotel clerk was rude enough about my desperate need to to find a bathroom that I will never ever ever stay here, and have already actively told people to never stay at it. Give your money to people who care about people folks. 0 out of a million stars.
- CGChristine GOct 9, 20255.0The location was perfect for our itinerary and they have adjoining rooms available that we were able to secure. The one bathtub was chipped and dirty. The rest of the rooms were ok. The lobby was overly perfumed to the point where it gave me breathing difficulties. I did not sleep at all because the temperature regulation was difficult. Parking at the Seneca garage across the street was free. Overall, there was a lot of good and just a little bad.
- HHHavronSep 30, 20254.0יש בריכה וחדר כושר שזה נחמד. הם אומרים שיש שטל מהשדה תעופה למלון אך כשהזמנו אותו מראש אמרו להתקשר כשמגיעים וכשהגענו והתקשרנו אמרו למה לא הזמנו מראש וגם אמרו שבסופי שבוע אין שטל. בסוף הם שלחו אחרי חצי שעה של המתנה. בנוסף ביקשתי חדר עם אמבטיה, הפקידה אמרה שאין להם חדר עם אמבטיה, כשהגענו לחדר היתה אמבטיה.
- JDJoanne Dorazio-ThierSep 30, 20255.0This was our first time staying at the Hilton Garden Inn Ithaca. While booking my room, I was helped by a lovely reservation specialist named Rae. I wasn't sure which side of the hotel had the best views and she picked a room that had amazing views, including Cayuga Lake. When we arrived, ironically Rae was behind the front desk and helped check us in. She was just as lovely in person as she was on the phone. The parking is across the street and they validate your ticket for you so you do not have to pay. The hotel is spacious and very clean. They have a restaurant and a bar on the main level. Breakfast is not included in your stay but you can eat at the restaurant if you choose. The rooms were beautiful. They look like they were recently updated. The air conditioning was nice and cold. Only minor issue I had was trying to find tv channels to watch last night. They had very minimal to choose from. Pro tip, Ithaca falls is a 4 minute drive and a 3 minute walk from the bridge. Its absolutely beautiful. I would definitely stay here again.
Frequently Asked Questions About Hilton Garden Inn Ithaca
Do you offer a shuttle?
Yes, we have an airport shuttle. Hours will vary by day so please contact us directly for more information.
What are parking options at your hotel?
We have free self-parking available or valet parking is available for $18/day
How far are you from Cornell University?
Our hotel is less than a 5-minute drive or a 10-minute walk to Cornell University.
What are your options for breakfast on property?
The Garden Grill serves breakfast Monday through Friday 6am to 10am and Saturday/Sunday 7am to 11am.
Do you have a restaurant at the hotel?
Yes, we have Kilpatrick's Irish Pub serving traditional, upscale Irish Fare.
Open 7 days a week:
Monday - Saturday 4pm - 1am
Sunday 12pm - 10pm
St. Patrick’s Day 11am-1am
(Kitchen closes daily at 10pm)
Do you have a fitness center? And what are the hours?
Yes, we have a fitness center open 24 hours a day.
Do you have laundry available?
Yes, we have dry cleaning services as well as a self-service laundry room.
Do you have a business center?
Yes, our business center has a computer and printer available 24/7.
How much is wifi and how do I connect?
You can connect to wifi using your last name and room number. Wifi is complimentary or you can upgrade to premium for $4.95/day.
Do your rooms have a microwave and refrigerator?
Yes, all of our rooms have a microwave and mini fridge.
Do you have a pool or hot tub?
Yes, we have a pool and hot tub located on the first floor open from 5am to 12am.
Does Hilton Garden Inn Ithaca offer airport shuttle service?
Yes, Hilton Garden Inn Ithaca provides a free airport shuttle service for guests.
What are the check-in and check-out times at Hilton Garden Inn Ithaca?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM at Hilton Garden Inn Ithaca.
Is parking available at the hotel and what are the options?
The hotel offers free self-parking and valet parking is available for $18 per day.
Are pets allowed at Hilton Garden Inn Ithaca?
Yes, both cats and dogs are welcome at Hilton Garden Inn Ithaca.
Does the hotel provide breakfast and what dining options are available?
Breakfast is available on site. There are two restaurants including The Garden Grille and Kilpatrick’s Irish Pub serving meals and drinks.
Is there a fitness center at the hotel and what are its operating hours?
Yes, a fitness center is available 24 hours a day for guests at Hilton Garden Inn Ithaca.
What accessibility features does Hilton Garden Inn Ithaca offer?
The hotel is mobility accessible and includes accessible parking and elevators for guest convenience.
Are there any nearby restaurants or bars that guests can visit?
Yes, nearby you can find The Garden Grille and Tavern on the Commons, both offering great dining and bar options to guests.
What financial services can guests access near the hotel?
Several financial service providers such as The Lenroc Team - Morgan Stanley and Tompkins Community Bank are located close to the hotel for guest convenience.
Is Hilton Garden Inn Ithaca near Cornell University and how can guests reach it?
Yes, the hotel is less than a 5-minute drive or a 10-minute walk from Cornell University, making it easy to visit the campus during your stay.