Business Details
About
HotelBest Western
Located in Ithaca,NY, the Best Western University Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
780 reviews
5 stars
282
4 stars
248
3 stars
111
2 stars
70
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, hair in beds and bathrooms, and overall poor housekeeping.
Staff Service
The staff received positive feedback for being friendly and accommodating, with several standout employees mentioned for their exceptional service.
Value for Money
Guests expressed mixed feelings about the pricing, with some finding it overpriced for the quality received, while others felt it was a good value for the location.
Breakfast Quality
The complimentary breakfast was frequently criticized for being bland and lacking variety, with some guests opting to eat elsewhere.
Room Condition
Several reviews noted that rooms were dated and in need of maintenance, with issues such as musty smells, broken amenities, and inadequate lighting.
- EBEugene BuffDec 30, 20253.0Heavily overpriced. But convenient option for Cornell related business.
- BGBill GalinatoNov 27, 20254.0I stay here several times a year for business trips. Decent place to stay. Rooms are clean & big but a bit dated. Ok complementary breakfast. Staff are very nice.
- AKArnold KohNov 8, 20255.0I'm normally a Hilton guy but decided to book thsi room based on availability and value. Really enjoyed the stay. Large, quiet and comforable room with a working gas fireplace. Great breakfast and coffee, strong internet let me work with no problem and every staff member was very friendly. These guys do a great job and we will be back for sure.
- GGGilad GoldenOct 26, 20254.0Located on the far side of town, but very close to Cornell university. Rooms are a bit old but in good shape. Nice breakfast. Plenty of parking.
- LCLisa CowickOct 13, 20251.0The room was musty smelling and barely any lighting - it just felt dingy. The breakfast was the usual bland awful, and the price of the room was beyond reason, over $330 on a weekend night. The staff wore unhappy faces. There was a ceiling fan that helped - that was a plus. I'll never go back there again.
Frequently Asked Questions About Best Western University Inn
What is the address of Best Western University Inn?
Best Western University Inn is located at 1020 Ellis Hollow Rd, Ithaca, NY 14850, USA.
Does Best Western University Inn offer free WiFi?
Yes, free WiFi is available for all guests at Best Western University Inn.
What are the operating hours of Best Western University Inn?
Best Western University Inn is open 24 hours every day, Monday through Sunday.
Which hotel brand is Best Western University Inn associated with?
Best Western University Inn is part of the Best Western hotel chain.
What special offer is currently available at Best Western University Inn?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can I book a room at Best Western University Inn?
You can book a room through their website at http://bestwestern.com or directly via their booking link.
What facilities does Best Western University Inn offer for business travelers?
The hotel provides free internet access in rooms and a business center for checking emails and web surfing.
What nearby places of interest are around Best Western University Inn?
Nearby, you can find the Summerhill Townhouses, a landmark and historical building related to real estate services, and Mindful Myo Myofunctional Therapy, offering physical and occupational therapy.
How can nearby Summerhill Townhouses benefit guests at Best Western University Inn?
Summerhill Townhouses serve as a notable landmark nearby, which can help guests orient themselves and explore local real estate landmarks during their stay.
Is there any medical service close to Best Western University Inn?
Yes, Mindful Myo Myofunctional Therapy offering physical and occupational therapy services is located near Best Western University Inn, useful for guests seeking such care.