Business Details
About
Hotel
Located in Ithaca,NY, the Best Western University Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
776 reviews
5 stars
282
4 stars
246
3 stars
109
2 stars
70
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unkempt bathrooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and unhelpful responses to complaints.
Breakfast Quality
The breakfast offerings received mixed reviews, with many customers finding it bland and lacking variety.
Location Convenience
The hotel is conveniently located near Cornell University, making it a popular choice for visitors to the campus.
Value for Money
Several guests felt the hotel was overpriced for the quality of accommodations and services provided.
- AKArnold KohNov 8, 20255.0I'm normally a Hilton guy but decided to book thsi room based on availability and value. Really enjoyed the stay. Large, quiet and comforable room with a working gas fireplace. Great breakfast and coffee, strong internet let me work with no problem and every staff member was very friendly. These guys do a great job and we will be back for sure.
- GGGilad GoldenOct 26, 20254.0Located on the far side of town, but very close to Cornell university. Rooms are a bit old but in good shape. Nice breakfast. Plenty of parking.
- JOJulian OttenOct 15, 20254.0Gutes, sauberes Zimmer. Etwas in die Jahre gekommen, aber ok. Frühstücksraum sehr klein. Frühstück in Ordnung.
- LCLisa CowickOct 13, 20251.0The room was musty smelling and barely any lighting - it just felt dingy. The breakfast was the usual bland awful, and the price of the room was beyond reason, over $330 on a weekend night. The staff wore unhappy faces. There was a ceiling fan that helped - that was a plus. I'll never go back there again.
- RWRoy WillmanOct 2, 20255.0All hotels should be like this. Decent price because they haven’t fancied it up recently but it’s just fine. You can check a box at check-in so they won’t change your linen and towels every day (who needs that anyway?). You can opt-in if needs be or can just leave dirty things outside door and they’ll leave you new. Breakfast fresh and standard. Coffee machines good and nice cold drinking water. Plenty of lobby/breakfast space. And friendly staff who care about you and their hotel! Just a little outside of town so have to drive down, but that makes it nice and quiet too.
Frequently Asked Questions About Best Western University Inn
What is the address of Best Western University Inn?
Best Western University Inn is located at 1020 Ellis Hollow Rd, Ithaca, NY 14850, USA.
Does Best Western University Inn offer free WiFi?
Yes, free WiFi is available for all guests at Best Western University Inn.
What are the operating hours of Best Western University Inn?
Best Western University Inn is open 24 hours every day, Monday through Sunday.
Which hotel brand is Best Western University Inn associated with?
Best Western University Inn is part of the Best Western hotel chain.
What special offer is currently available at Best Western University Inn?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can I book a room at Best Western University Inn?
You can book a room through their website at http://bestwestern.com or directly via their booking link.
What facilities does Best Western University Inn offer for business travelers?
The hotel provides free internet access in rooms and a business center for checking emails and web surfing.
What nearby places of interest are around Best Western University Inn?
Nearby, you can find the Summerhill Townhouses, a landmark and historical building related to real estate services, and Mindful Myo Myofunctional Therapy, offering physical and occupational therapy.
How can nearby Summerhill Townhouses benefit guests at Best Western University Inn?
Summerhill Townhouses serve as a notable landmark nearby, which can help guests orient themselves and explore local real estate landmarks during their stay.
Is there any medical service close to Best Western University Inn?
Yes, Mindful Myo Myofunctional Therapy offering physical and occupational therapy services is located near Best Western University Inn, useful for guests seeking such care.