Candlewood Suites Horseheads - Elmira by IHG

4.5
437 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
Thank you for choosing Candlewood Suites Horseheads Corning NY, where we invite you to consider us home. Our hotel was carefully designed to meet the needs of guest staying long periods of time. The fully-equipped kitchen, spacious work area, and even the comfortable recliner have all been designed with you in mind. Plus, we have a variety of signature amenities that enable you to live, work and relax according to your schedule, not ours. Even if you are with us for just a couple of nights, we hope you find that our commitment to your comfort makes your life on the road a little easier. Only a short drive away you can visit the Corning Museum of Glass, The Finger Lakes Wine Trail, Watkins Glen International Speedway. Business travelers we are centrally located between Elmira and Corning. Nearby by companies include Eaton Corporation, Hilliard, Schlumberger, Hardinge, Corning Inc, Emhart Glass.

Location

Candlewood Suites Horseheads - Elmira by IHG
198 Colonial Drive, Horseheads, NY
14845, United States

Hours

Reviews

4.5
437 reviews
5 stars
272
4 stars
117
3 stars
32
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.

Cleanliness

Many reviews noted the cleanliness of the rooms and common areas, although some mentioned issues with pests and odors.

Room Amenities

Guests appreciated the spacious rooms with kitchenettes, but some expressed disappointment over the lack of daily cleaning and certain amenities like breakfast.

Value for Money

While some found the hotel to be a good value, others felt the pricing was high relative to the quality and amenities offered.

Noise Issues

Several customers reported noise disturbances from other guests and thin walls, impacting their overall experience.
  • MB
    Michele Baker
    Oct 13, 2025
    5.0
    This is the kind of hotel you would stay a few days in … small kitchens for cooking. We only stayed one night on our way through and it had everything we needed … clean room, comfy bed and pillows, plenty of towels and ability to do laundry, which we needed after a week on the road. The staff is amazing and the location is great. I would definitely recommend this hotel.
  • AR
    Andrew Rosen
    Sep 23, 2025
    5.0
    I didn't stay at this hotel, so I can't rate the quality but can comment on the service level. I was leaving the Courtyard down the street and (stupidly) left the hatch on my rental car open. As I was driving down the street I heard a thump and when I stopped, I realized my suitcase had fallen out. I turned around, but it was gone. We stopped by the Candlewood, the nearest hotel and asked if anyone had brought it in, no luck. When I got to the airport, I got a call from a woman at Candlewood (Monday around 4:30 p.m.) asking if I had lost a suitcase. Apparently the guy that found it called the Candlewood to ask if someone had lost luggage, which they knew nothing about. Rather than just leaving it at that, the Candlewood woman called the other area hotels for someone who had just checked out, got my name and number from the Courtyard and called me, enabling the return of my bag, just in time to make my flight. Excellent service!
  • FS
    Felix Shafir
    Aug 23, 2025
    5.0
    One of the rooms was treated and a dead cockroach was found on the floor.
  • MC
    michele cohn
    Aug 15, 2025
    3.0
    The rooms were nice. But, we had small ants on the 3rd floor and we did not have any food present. When I brought it to the service desk's attention, I was told that since they are considered a long term stay hotel, it's hard to control the cleanliness of other guests. They don't clean rooms daily. They gave us ant traps and spray. Unreal!
  • SZ
    Steve Zayne
    Aug 10, 2025
    5.0
    If you are visiting the Watkins Glen area, this is the perfect hotel to stay at. It’s safe, convenient, and affordable. We stayed their last year and would definitely stay there again.

Frequently Asked Questions About Candlewood Suites Horseheads - Elmira by IHG

What are the check-in and check-out times at Candlewood Suites Horseheads?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Candlewood Suites Horseheads allow pets?

Yes, both cats and dogs are allowed at Candlewood Suites Horseheads, and pets are welcome.