Brand Certified
Best Western Maple City Inn
4.1(484 reviews)
Certified by Best Western Maple City Inn • Mar 01, 2026
Business Details
1 CANISTEO SQ, Hornell, NY
14843, United States
Certified by Best Western Maple City Inn • Mar 01, 2026
(607) 324-4300
Certified by Best Western Maple City Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Maple City Inn • Mar 01, 2026
About
Certified by Best Western Maple City Inn • Mar 01, 2026
HotelBest Western
Located in Hornell,NY, the Best Western Maple City Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Maple City Inn • Mar 01, 2026
Hours
Certified by Best Western Maple City Inn • Mar 01, 2026
Reviews
4.1
484 reviews
5 stars
223
4 stars
162
3 stars
53
2 stars
16
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including dirty bathrooms, mold, and unclean common areas.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, although some reviews mentioned rude service.
Noise Issues
Several customers noted noise disturbances from trains and other guests, impacting their overall experience.
Breakfast Quality
The breakfast was generally described as decent, but some guests found it lacking in variety and quality.
Room Condition
While some rooms were praised for being clean and comfortable, others were criticized for being dingy, outdated, or in need of repairs.
- KSKatrina Sherlock2 days ago5.0Hotel is clean pool is clean staff was amazing! Breakfast was decent a nice variety. A hotel off the beatin path. Will definitely stay again on our next visit!
- MGMatthew GregersonJan 28, 20265.0They are direct bill with our company, so they get our business, nobody else in the area will get our business, nice place, not hard to find and get into, or out of, the bathroom fan must have been a jet engine, it's pretty loud, and the paint in the bathroom on the ceiling, in room 120, needs scraped and repainted. Breakfast was not bad, better than other places we stay at.
- RKRandall KilgoreJan 4, 20265.0Great place
- ALAaron LawsonNov 23, 20254.0Good value
- PSPaula SkyrczukSep 26, 20252.0Room was very dingy. Location seemed rather sketchy. Staff very friendly and polite.
Brand Certified Facts from Best Western Maple City Inn
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Certified March 01, 2026Yext Knowledge Graph
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