SureStay Plus by Best Western Highland Poughkeepsie

4.1
108 reviews

About

HotelSureStay
At the SureStay Plus by Best Western Highland Poughkeepsie in Highland, NY, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Highland Poughkeepsie
3423 Route 9 W, Highland, NY
12528-1902, United States

Hours

Reviews

4.1
108 reviews
5 stars
62
4 stars
22
3 stars
9
2 stars
1
1 star
14
  • GN
    Galina Niyazov
    Aug 2, 2023
    5.0
    Actually was pleasantly surprised by the cleanliness of the place. They have small breakfast with cereal and instant oatmeal. Beds were more or less comfortable
  • DC
    Danilo Cabrera
    Apr 24, 2023
    1.0
    I booked a two night stay in a pet free room, after the first night I woke up with some considerable allergies as I'm allergic to dogs/cats, I went out and came back in the evening and started having allergies again, I realized I could not stay another night, I checked out at 7pm. Spoke with the manager and she acknowledged people sometimes sneak in pets. I said I would pay for the first night I stayed but asked for a refund for the second night I did not stay, she refused the refund.
  • DN
    Deana Nekrasov
    Aug 21, 2022
    1.0
    Made a reservation on their website three days prior. Called in advance to make sure they can provide a sofa-bed in our room for my 1 year old, all was confirmed. Drove 3 hours to get there from NJ and was told by the front desk on Saturday there is no reservation under my name. The woman at the front desk started showing me her screen that there is no reservation and wasn’t willing to find any solution just told me to call the main number for a refund and they are booked that day. No compassion, not willing to help, just left me standing at the front desk with a too bad attitude. Don’t book here, you are not guaranteed your stay and the staff won’t help.
  • SK
    Sara Kimlin
    Nov 1, 2021
    1.0
    I’d give 0 stars if I could. One of the worst experiences I’ve had in a hotel in a long time. I won’t be back here again, ever.

Frequently Asked Questions About SureStay Plus by Best Western Highland Poughkeepsie

Does SureStay Plus by Best Western Highland Poughkeepsie offer free breakfast to guests?

Yes, free breakfast is available for guests at SureStay Plus by Best Western Highland Poughkeepsie.

Are pets allowed at SureStay Plus by Best Western Highland Poughkeepsie?

Yes, pets are welcome at the hotel, and dogs are specifically allowed.