At the Best Western Plus The Hammondsport Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Hammondsport Hotel will stand out among other hotels in Hammondsport,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Hammondsport Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Performance
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from some employees.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests considering it one of the best hotel breakfasts they've had.
Noise Issues
Several guests reported issues with noise from adjacent rooms and outside traffic, indicating that soundproofing could be improved.
Customer Service
Mixed reviews on customer service; while some guests had positive interactions, others experienced significant issues with staff responsiveness and problem resolution.
JR
John Rudick
Nov 15, 2025
5.0
Perfect location for the winery’s and distilleries. The BW had great food. The hotel and the rooms were very clean. We will be definitely be going back next year with friends.
JG
Jimmy Gathu
Nov 9, 2025
5.0
This a very nice place to stay and I have stayed here multiple times during business travel. The hotel is very clean and the best part is the staff are all very friendly! Nice restaurant and breakfast!
MG
Melissa Gustafson
Oct 27, 2025
5.0
Braden at the front desk is a gem and a Gentleman, the restaurant cute and the food was terrific, our waitress was sweet and beautiful, the room was extremely clean and very comfortable! Highly recommend!!
TC
Timothy Cruz
Oct 14, 2025
5.0
Amazing the morning breakfast staff was amazing and on point. Manager was amazing!
NR
Nicholas Ross
Oct 8, 2025
4.0
I had mostly a great experience here with a very minor inconvenience. Visited from central NY for the wineglass marathon. When I arrived, my room was not ready until 4:30 (check in time was at 3:00). I had to check out real early the following day because I would not be able to get back in time for check out at 11:00. Front desk woman was very kind and offered some snacks because continental breakfast hit real close to marathon starting time. Had to make some adjustments in my own accord but it all worked out. However, paying a lot of money for one person was not in my best interest. Next time better off sharing rooms with someone else. The hotel sits right near Keuka lake. Rooms were nice and clean.