Our hotel is located in the newly rejuvenated city of Geneva. Geneva is located in the heart of the Finger Lakes at the North end of Seneca Lake. While visiting our hotel enjoy many restaurants, shopping and entertainment. We are conveniently located near Hobart & William Smith Colleges, Seneca Lake Wine Trail and Waterloo Premium Outlets.
Whether traveling to Geneva, New York for business or pleasure, our hotel guests will be sure to enjoy our 55 comfortably appointed guestrooms. The Hampton Inn Geneva hotel features a well-trained courteous staff, complimentary On the House hot breakfast, indoor pool and spa, fitness center, business center, meeting room and complimentary high-speed internet access.
We love having you here at the Hampton Inn Geneva hotel in New York.
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, stained carpets, and mold.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and lack of responsiveness.
Maintenance Problems
Numerous guests noted that the hotel is in need of significant repairs and updates, with issues like broken fixtures and outdated decor.
Location
The hotel is well-located near Seneca Lake and downtown Geneva, which was frequently mentioned as a positive aspect.
Breakfast Quality
Breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
RR
Rob
Feb 12, 2026
1.0
The pillows and towels are yellow and the staff is impossible to find. I would not stay here again.
WS
William Semanchuk-Enser
Feb 4, 2026
5.0
Was put up here by my job. Excellent clean hotel. Quiet. Staff that I interacted with was courteous and professional.
DL
Doug LaFromboise
Jan 28, 2026
4.0
Very friendly staff, convenient location, very clean hotel
JN
Jere Northridge
Jan 9, 2026
1.0
We visited just after New Year's (last week) and the town was very quiet with students still gone and off-season wine tasting. The hotel was completely dark when we arrived at 11pm and we woke the desk attendant eventually. We settled into our rooms and in the morning found the water in the bathtub to be jet brown. The front desk agent did concede to offering us a bottle of water each, noting that she was so gracious despite our lacking of elite Diamond Club status. No further discount, etc. could be offered because "only the manager can do that" and they were not on-site, and have not been able to return a call or email in the past week. Photo below. Breakfast was assembled with the same manner of care as the plumbing. Did they water down the waffle mix with that same brown stuff?
MK
Mr Kush
Jan 6, 2026
5.0
Only booked this hotel for the hot tub pool and breakfast well at least I get one and that's breakfast hopefully it's not broken in the morning as well nothing on mine said about hot tub or pool without a order spent $500 for 3 nights after a long plane ride the only thing I wanted to do was being a hot tub instead of canceling my reservation I still chose to stay here it's a nice hotel but it has its own little problem by the previous comments doesn't look like they took the cleanliness of the bathrooms and to consideration maybe pain the bathroom sink make it look a little bit more professional we do the caulking on the bottom of the shower and my bath towels were placed in front of a outlet didn't think that was very safe but I moved them away from the fore hazard yeah the other comment was right this ain't cheap but it's very convenient spot they just need to work on a few things all around us still pretty good hotel so far haven't decided if I wanted to stay here again due to the pool and hot tub being broken and nothing being posted on the website hopefully they can change my opinion of the next 2 days
Frequently Asked Questions About Hampton Inn Geneva
What are the check-in and check-out times at Hampton Inn Geneva?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Geneva offer free breakfast to its guests?
Yes, complimentary breakfast is available including a buffet breakfast option.
Is Hampton Inn Geneva pet-friendly?
Yes, the hotel welcomes pets including cats and dogs.
What amenities are available for fitness and recreation at Hampton Inn Geneva?
Guests can enjoy a free fitness center, indoor pool, hot tub, game room, elliptical machine, and treadmill.
Is there parking available at Hampton Inn Geneva?
Yes, free self-parking is available for guests.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
Are there business facilities available at Hampton Inn Geneva?
Yes, the hotel has a business center and one meeting room available.
What nearby attractions can guests visit when staying at Hampton Inn Geneva?
Guests can explore the Seneca Lake Wine Trail, visit local wineries like Lake Street Station Winery, and enjoy shopping at the Waterloo Premium Outlets.
How can guests use nearby public transit or shuttle services to get around the area?
A local shuttle service is available at the hotel to assist guests with transportation around Geneva and to nearby attractions.
What nearby dining and entertainment options are available around Hampton Inn Geneva?
Guests can visit The Station wine bar, Hotel Exchange American restaurant and bar, Las Corozas SPR Bar and Club, and El Morro Restaurant & Catering for dining and nightlife.
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