Our hotel is located in the newly rejuvenated city of Geneva. Geneva is located in the heart of the Finger Lakes at the North end of Seneca Lake. While visiting our hotel enjoy many restaurants, shopping and entertainment. We are conveniently located near Hobart & William Smith Colleges, Seneca Lake Wine Trail and Waterloo Premium Outlets.
Whether traveling to Geneva, New York for business or pleasure, our hotel guests will be sure to enjoy our 55 comfortably appointed guestrooms. The Hampton Inn Geneva hotel features a well-trained courteous staff, complimentary On the House hot breakfast, indoor pool and spa, fitness center, business center, meeting room and complimentary high-speed internet access.
We love having you here at the Hampton Inn Geneva hotel in New York.
Numerous reviews highlighted issues with cleanliness, including dirty rooms, mold in bathrooms, and unkempt common areas.
Maintenance
Many guests reported that the hotel is in need of significant repairs and updates, with issues such as broken fixtures, worn furniture, and outdated decor.
Service Quality
While some guests praised the friendliness of the staff, others experienced poor service, including lack of room cleaning and unresponsive management.
Location
The hotel is well-located near Seneca Lake and downtown Geneva, which was frequently mentioned as a positive aspect.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and availability of food items.
AA
Adele
Oct 27, 2025
4.0
I gave it a 4 on location.. but there honestly is only 1 better location .. that's the Wyndham... we were booked there but they lost water so we ended up here .. it's great .. but no on site bar or restaurant
SH
Stephen Helmuth
Oct 18, 2025
5.0
Very nice rooms with comfortable beds. Great service with easy check-in. Breakfast is WAY better than most. We always stay here when we're in the area.
BW
Brian Williams
Oct 9, 2025
4.0
Nice quiet very clean
R4
RJB 413
Oct 8, 2025
1.0
Booked a King Room with Hampton. When we checked in, we were told only a Double Queen was available. They acknowledged that we book a King but it was changed with no explanation in the system. We stayed in room 312 which was in poor condition. There was mildew in the shower, the vanity was very water damaged, bed foundation sounded like broken springs and the desk chair was in disrepair. Not worth the $469 a night charged.
PA
Patty Ann
Sep 24, 2025
1.0
We booked a room for 3 nights on the Hilton app, but after the second night, I was done and ready to leave as I felt dirty even after taking a shower. We checked out after second night because we couldn't tolerate it another night. Not sure how this hotel is part of Hilton. Its old, outdated, heavily worn, disgusting and dirty.
The ice machine is so gross and dirty. The front fell off when trying to get ice, the floor around it is absolutely filthy with white bath towels (same bath towels that guess use) all around it on the floor as its leaking, does the hotel not own a mop bucket? When I went back to take a pic, some of the towel were removed but still had a few on the floor. There was metal shavings on floor in front of it, not sure where it came from but hope its not in the ice. If they can't keep the easy to reach areas clean, you know the inside must be worse and full of bacteria. We got a bag of ice at the gas station. Don't understand why an out of order sign wasn't on it.
The shower had mold and the shower curtain was too long and because of this, it sits in the water and doesn't dry so the bottom half is gross and yellow and still wet from previous guess.
The bathroom sink had a leak at some point that didn't get fixed right away as the wood shelves are warped and damaged from the water. Oh course they put the bath towels on the shelves that are damaged so the bottom of the towels had paint chips on them.
The mattress' are worn out and old. So uncomfortable that my back and hips are hurting. If your lucky enough to finally fall asleep, the train will wake you up. The fitted sheet was on inside out and the flat sheet was completely tucked under all four corners, not even really made, which is just pure laziness.
The thermostat will only run on low fan so you have very little control of the heat/air.
The furniture is old, dirty and worn. Should have been replaced years ago. The desk chair is so worn the leather is peeling off. The other chair was so dirty we absolutely was not going to sit in it. We brought our folding chair up to our room to use.
The parking lot is small, only open spots to park was the EV parking spots unless you want to park in the back of the hotel and walk around the hotel. Not doing that in the dark.
After this, there was no way in hell I'm eating the free continental breakfast with powdered eggs and rubber sausage. So disappointed. I expected a nicer hotel for $140 with one night costing $175. What has happened to Hilton hotels? I have pic but not sure how to attach them to this post.
Frequently Asked Questions About Hampton Inn Geneva
What are the check-in and check-out times at Hampton Inn Geneva?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Geneva offer free breakfast to its guests?
Yes, complimentary breakfast is available including a buffet breakfast option.
Is Hampton Inn Geneva pet-friendly?
Yes, the hotel welcomes pets including cats and dogs.
What amenities are available for fitness and recreation at Hampton Inn Geneva?
Guests can enjoy a free fitness center, indoor pool, hot tub, game room, elliptical machine, and treadmill.
Is there parking available at Hampton Inn Geneva?
Yes, free self-parking is available for guests.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
Are there business facilities available at Hampton Inn Geneva?
Yes, the hotel has a business center and one meeting room available.
What nearby attractions can guests visit when staying at Hampton Inn Geneva?
Guests can explore the Seneca Lake Wine Trail, visit local wineries like Lake Street Station Winery, and enjoy shopping at the Waterloo Premium Outlets.
How can guests use nearby public transit or shuttle services to get around the area?
A local shuttle service is available at the hotel to assist guests with transportation around Geneva and to nearby attractions.
What nearby dining and entertainment options are available around Hampton Inn Geneva?
Guests can visit The Station wine bar, Hotel Exchange American restaurant and bar, Las Corozas SPR Bar and Club, and El Morro Restaurant & Catering for dining and nightlife.