Best Western Queens Court Hotel

3.5
590 reviews

About

HotelBest Western
Located in Flushing,NY, the Best Western Queens Court Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Queens Court Hotel
13351 39TH AVE, Flushing, NY
11354, United States

Hours

Reviews

3.5
590 reviews
5 stars
201
4 stars
129
3 stars
103
2 stars
49
1 star
108

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted serious cleanliness problems, including reports of cockroaches, bed bugs, and unclean rooms.

Customer Service

The front desk staff received significant criticism for being rude and unprofessional, with several customers reporting negative interactions.

Breakfast Quality

Guests expressed disappointment with the breakfast offerings, describing them as limited and lacking variety.

Location and Accessibility

The hotel is praised for its convenient location near public transportation and a variety of dining options, particularly Asian cuisine.

Parking Problems

Many customers noted the lack of adequate parking facilities and unexpected fees for parking.
  • MC
    Mark Chen
    Dec 30, 2025
    2.0
    Best western’s brand is tarnished by this location. Breakfast was nonexistent, except a coffee machine, bread, and dry cereal. I was there for 2 breakfasts and there was no milk, no eggs, no sausage (as every other BW has) - the pancake machine was the only hot food. The juice machine had the same juice inside of it for days and doesn’t appear to be refrigerated because I can see it throughout the day, so it felt like a health hazard.
  • FL
    Felipe Miguel Lauand
    Dec 27, 2025
    4.0
    Opção de hospedagem em New York, bairro Quens.
  • HM
    Hal Mer
    Dec 12, 2025
    1.0
    Rude Receptionist and Hidden Deposit Policy Ruined the Experience We stayed here on December 2, 2025, and while the hotel itself is complete and well-maintained, our experience was ruined by the receptionist’s rude and unprofessional behavior. At check-in around 2 PM, we were suddenly told about a $200 security deposit, which was never mentioned before arrival—not during booking or in any confirmation emails. The receptionist demanded either cash or our bank account details for the deposit. We felt uncomfortable but were pressured to provide our information. This situation left us very uneasy about the safety of our personal and financial data. When I simply asked about check-in, the receptionist responded in an irritated tone, repeating “ID, ID” instead of explaining politely. Even when I mentioned that her tone was inappropriate, she didn’t apologize. It felt as if she disliked her job and made the atmosphere tense and unpleasant. The breakfast was also disappointing—no bacon, ham, or cheese, which are basic breakfast items. The pancakes tasted artificial, almost like plastic, and there were very few options overall. It’s unfortunate because the owners seem to have tried to make this hotel nice, and other Best Western locations in Japan have been much better. However, this experience left us disappointed and uncomfortable. We hope management will review this issue, ensure proper communication about deposits, and train staff to treat guests with respect and professionalism.
  • ER
    Estefania Rodriguez
    Dec 11, 2025
    5.0
    Súper buen hotel costo/beneficio y limpio… lo recomiendo mucho!
  • WW
    Wei
    Nov 19, 2025
    5.0
    The front-desk lady did a great job for helping us find a parking place. While the hotel's parking spots were taken, she told us to use our cellphones to go to Google.com and type "public parking near me". Then immediately, we saw a list of over 20 parking places in this area. The lady was kind enough to tell us to compare the distance, open hours and price, and pick one that best meets our needs. Then parking became easy and it was not that difficult. We really appreciated her efficient help.

Frequently Asked Questions About Best Western Queens Court Hotel

Does Best Western Queens Court Hotel offer free breakfast?

Yes, breakfast is available for free at Best Western Queens Court Hotel.

Is there a fitness center available at Best Western Queens Court Hotel?

Yes, the hotel has a fitness center available for guests.