Holiday Inn Express Fishkill-Mid Hudson Valley by IHG

Reviews

• PP

  Parth Patel

  6 days ago
  5.0
  I had a very positive experience during my stay. The rooms were clean,comfortable,and thoughtfully equipped to meet all essential needs The staff demonstrated a high level of professionalism providing courteous and efficient service throughout my stay
• CP

  Chris Pellicci

  Apr 26, 2026
  5.0
  The most cleanest room and bathroom. Extra towels, dirty garment bag given with all essentials for the bathroom. I will visit again.
• ER

  Elijah Røyal

  Apr 22, 2026
  3.0
  Rooms were clean but small, hot tub jets didn’t work. Gas station around the corner has fresh Mexican food which was definitely a surprise and plus
• CH

  caryn haase

  Apr 21, 2026
  1.0
  Worst customer service by managers I have ever seen. Loyal guest for a long time, but when you show them proof of something they don’t want to work with you. The normal front desk staff is lovely, but the owners need to learn to actually own a business or even franchise a hotel.
• NS

  Nickeya Smith

  Apr 20, 2026
  2.0
  I treated my husband to tickets to a Knicks game in the city. We checked in to drop off our bags and planned to catch a train down. Upon arrival at 3:20, our room was not ready due to a busier weekend we were told by a gentleman who was not the manager but was heading upstairs to physically check on another guest’s room. We waited for him to return and thankfully another rep was able to aid him and checked us in by 3:38 pm. We missed the 3:43 train to Grand central as a result and took the next one. Ultimately, it was a bizzare experience, and since I didn’t get any sleep I’d like a full refund. Here are my notes, beware: - Our room door (220) was slightly cracked open, previously broken it appeared and poorly repaired. We heard all hallway activities all night long including the community dryer which was oddly loud making a banging sound. The next morning we realize a man intentionally propped the door open because he would not be able to gain access without fetching a staff member. - A wake up call was actual knocking on the door directly across the hall by the staff at 8 am. The knocking and calling out of the guest’s name continued until the man answered. Great, now I’m up too. - No toothpaste. - No working phone to call for toothpaste. - Finally after breakfast, someone rang our doorbell at 10 am I was napping -we’re guessing it was a kid that ran because no one was there when I looked out the peephole. Needless to say, I had enough and decided to check out early. I told the receptionist about all of this and politely asked to speak with a supervisor. She said one was not on staff until later. I find that odd, why wouldn’t there be a manager available working around normal business hours?

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