Hilton Garden Inn Poughkeepsie/Fishkill hotel of New York has fast become the preferred hotel for both the business and leisure traveler. Our 111 room hotel is located at the Interstate 84 and Route 9 Intersection in Fishkill, the heart of the Hudson Valley. The hotel is less than a five minute drive to IBM East Fishkill, GAP Distribution Center, and close to many colleges to include West Point Military Academy, The Culinary Institute of America, Marist College and Vassar College.
Several customers reported issues with room cleanliness, including dirty bathrooms and unclean linens.
Staff Service
While some guests praised the friendly and accommodating staff, others noted a lack of engagement and professionalism.
Amenities
Guests expressed disappointment over the hot tub being out of service and issues with the pool being crowded or unavailable.
Breakfast
Many reviews criticized the breakfast options, highlighting high prices and poor quality, with some guests expecting it to be included.
Room Condition
Numerous comments indicated that rooms were outdated and in need of renovation, with issues like broken fixtures and uncomfortable beds.
CM
Christina McNamara
Nov 11, 2025
5.0
Very nice hotel. The front desk staff is very welcoming. Our server Jonny was very nice. the eggs Benedict was delicious.
Looking forward to staying there again.
CG
Christopher Galano
Nov 8, 2025
1.0
Had an issue with my reservation both the lady at the front desk and manager were nasty and rude. They were in the wrong and still would not fix it. Room was nothing like the photo. I would never stay here again.
AS
Andrea Shuman
Nov 8, 2025
3.0
This hotel leaves a LOT to be desired. Even the 2 coffee cups they give you are not microwave safe and literally lit on fire and smelled of burning plastic. The shower is like half an old people hand shower with no main head. There are no vending machines so you need to spend airport prices in the hotel for a basic drink. Think- $6 for a very tiny vitamin water. It’s next to a courtyard Marriott so don’t waste your money here. Not a good value and very meh 🫤
AS
Allan “Keep Life Simple” Sensenich
Oct 20, 2025
5.0
We stayed one night on our way to Salem Ma. The rooms were nice and clean . It's not run down as some reviews stated. The pool was crowded and the $10 per person breakfast or meal credit was a nice touch for gold members. Its located in a quiet area in the back close to a big lake.
SL
Samantha Li
Oct 17, 2025
2.0
PSA: hot tub is not in function, beware before you book!! Was super disappointing when we arrived on my birthday weekend after a long day :( the management wasn't super attentive either to offer any alternatives to make it a better experience for us. Unfortunately, this poor customer experience could have easily been avoided if they were more flexible in their approaches to servicing and retention. Brand reputation and trust deteriorated, will not be coming back to book another Hilton stay again.