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All-Suite Watertown Accommodations Feel Like HomeThe Candlewood Suites®Fort Drum - NEWLY RENOVATED hotel invites you to settle in and feel at home in our extended stay, all-suite hotel. North of Watertown on Route 11, you'll find our property conveniently located across the street from Fort Drum and just four miles from I-81. We are also just 12 miles from Watertown International Airport (ART) 20 miles from Lake Ontario.Business travelers appreciate more than just our hotel's location while in Watertown. Upstate NY is alive with exciting attractions, and you'll find plenty to explore in and around the hotel. Enjoy Boldt Castle, Alexandria Bay and nearby Watertown attractions Veterans Memorial Riverwalk along Black River and historic Paddock Arcade. To the south, you'll find that great shopping abounds at Salmon Run Mall and to the north, majestic beauty awaits you in the Thousand Islands.We know that extended stay travelers need a hotel that understands their unique needs. That's why we've made sure to provide everything you need to feel right at home. Stop by the Candlewood Cupboard for snacks at value prices or melt stress away in the 24-hr Fitness Center. We took care to ensure your comfort with our hotel's amenities. So while in Watertown, NY, we hope you'll "Consider Us Home".
Location
Candlewood Suites Watertown-Fort Drum by IHG
26513 Herrick Drive, Evans Mills, NY
13637, United States
Hours
Reviews
4.1
417 reviews
5 stars
210
4 stars
105
3 stars
51
2 stars
23
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms, hair in the bathroom, and unclean common areas.
Customer Service
Feedback on customer service was mixed, with some praising the staff's friendliness while others reported rude interactions and poor handling of complaints.
Amenities
Guests expressed disappointment over the lack of breakfast options and the condition of amenities like the gym and laundry facilities.
Location
The hotel is conveniently located near shopping and dining options, which was frequently mentioned as a positive aspect.
Room Quality
While some rooms were noted as clean and comfortable, others reported issues such as outdated furnishings, unpleasant odors, and maintenance problems.
- RERaven ExplorerOct 22, 20254.0Walmart & shopping center right next door along with several restaurants & gas station nearby. Quick drive to Watertown. Clean building & friendly staff. Suites are spacious. Low rates, good place to rest.
- CMCarolyn MaddenSep 2, 20252.0Room was decent , however there were 2 towels for 2 of us. I use 2 towels myself when I shower. The hot water didn't last long enough to soap up half my body. When brought up to the desk it was ignored, as were the requests for more towels.
- HRHerman RieseAug 17, 20254.0Simple straightforward rooms, but very clean and good customer service
- AAAdmin adminAug 11, 20255.0This hotel was just fantastic! We had some of our workers out there for a project the past couple of months and everyone was really happy with the hotel I chose. Clean, comfortable, easy to work with.
- NLNicolas LebronJul 24, 20252.0I waited almost an hour for my room, while sitting in the lobby drenched in gasoline from work. Was told they were short staffed yet almost fully booked. I got into the room and found no toilet paper. The water in the shower went from hot to cold and back again with no warning the entire time. Being so close to a military base you hear a bugle playing in the distance. So thats sort of cool, or annoying depending on what youre trying to do. Comfortable bed, clean room. Would rather pay to stay at the Hampton in Watertown for the price unfortunately.
Frequently Asked Questions About Candlewood Suites Watertown-Fort Drum by IHG
What types of pet animals are allowed at Candlewood Suites Watertown-Fort Drum by IHG?
Both cats and dogs are welcome at Candlewood Suites Watertown-Fort Drum by IHG.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is there a fitness center available for guests at this hotel?
Yes, the hotel features a 24-hour fitness center with elliptical machines, free weights, and treadmills.
Does Candlewood Suites Watertown-Fort Drum by IHG have rooms that are accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also provides accessible parking and elevator access.
Are housekeeping services provided during stays at the hotel?
Yes, housekeeping services are available throughout guests' stays.
Are there any convenience stores near the hotel for quick snack or supply needs?
Yes, a convenience store is located within the hotel for guests to purchase snacks and essentials.
What nearby dining options are available close to Candlewood Suites Watertown-Fort Drum?
Nearby dining options include Little Caesars Pizza for pizza lovers, Wayback Burgers for burgers, and Grand Buffet of Leray Inc offering Chinese cuisine.
Which nearby shopping locations can guests visit while staying at the hotel?
Guests can visit nearby stores such as Dollar Tree for discounts, Cato for clothing, and Mattress Express Evans Mills for bedding needs.
What are some nearby attractions and services that guests might find useful during their stay?
Nearby attractions and services include the USPS post office for shipping needs, Navy Federal Credit Union and Northern Credit Union for banking, as well as entertainment options like Johnson Rd Evans Mills - GameStop for games and electronics.