Hampton Inn White Plains/Tarrytown

3.6
1277 reviews

About

Hotel
The 156-room Hampton Inn White Plains/Tarrytown hotel, is located in beautiful Elmsford, a short Metro North train ride to New York City. Explore all the area has to offer including Sleepy Hollow, Downtown Tarrytown, The Rockefeller Estate, and Hudson River mansions. Take advantage of our 24-hour business center, free wireless internet access and proximity to businesses including Regeneron, General Motors New York Training Center, and Dannon. Relax in our updated guest rooms and enjoy a range of free amenities including internet access and our free, hot breakfast served each morning. If you're in a rush, pick up a Hampton On-the-Run® Breakfast Bag, available Monday through Friday, to take with you. Our hotel features over 2,800 sq. ft. of flexible meeting space to accommodate events of all sizes.

Location

Hampton Inn White Plains/Tarrytown
200 West Main Street, Elmsford, NY
10523, United States

Hours

Reviews

3.6
1,277 reviews
5 stars
448
4 stars
364
3 stars
194
2 stars
111
1 star
160

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained bedding, and bathrooms with mold and mildew.

Staff Service

While some guests praised the friendliness and helpfulness of the staff, others reported rude behavior and unprofessionalism from certain employees.

Room Condition

Many guests noted that the rooms were outdated, poorly maintained, and in need of significant renovations.

Odors

Several reviews mentioned unpleasant odors in the rooms and hallways, including musty smells and strong cleaning product scents.

Breakfast Quality

The breakfast offerings were frequently described as inadequate or disappointing, with some guests noting missing items and poor food quality.
  • SS
    Stephen Starnowsky
    6 days ago
    1.0
    DO NOT STAY HERE — YOU’VE BEEN WARNED. To call this hotel a “flea-bag hotel” would be a compliment it absolutely does not deserve. This place is filthy, neglected, and downright depressing. Every inch of the property is either broken, stained, scuffed, corroded, or simply abandoned in place. It feels dirty the moment you walk in and only gets worse from there. The location is just as awful. It’s stuck in a horrible, inconvenient spot that’s nearly impossible to drive in and out of safely. Whoever designed the traffic flow clearly hated humanity. This is not a place you stay — it’s a place you survive. Avoid it at all costs.
  • MG
    Michael Gobiel
    Nov 15, 2025
    1.0
    I have to stay here for work, and I would rather sleep in my car. The hotel itself needs a major remodel old and everything smells like cigarettes. The front desk staff is complete incompetent except for the two African American ladies, one named Amira is incredible. The blonde woman who works the front desk seem like she has no clue what she is doing at all times. Last week I called the hotel before arriving to let them know I would be late due to traffic, I called from 7pm to 8;45 and she would answer the phone and say I am helping a guest check in be right with you, then put you on hold without coming back. I called 8 times during this time every time same thing. The mold in my bathroom is a nice touch. Other hotels in the area much nicer.
  • MC
    Michele C
    Nov 10, 2025
    5.0
    Unexpected overnight stay as flight was cancelled due to weather. Check in was fast. Staff have been super helpful and nice. Used the fitness center and was pleasantly surprised at the size. Not cramped at all. It was clean and smelled good. There is a peloton bike, along with other cardio equipment. Yoga mats, medicine and exercise balls, and hand weights. Here is my only disappointment. The set is missing 1 each of the lower weights (2.5 & 5). Needed those for my ongoing shoulder rehab. So skipped some exercises, however with the other weights I was able to put together a good CrossFit-like workout with weights and cardio
  • BW
    Brad Westerly
    Oct 28, 2025
    4.0
    Was displaced to this hotel after my original lodging had to cancel my reservation due to flooding in a whole wing of rooms. Admittedly, I was at first bummed that my "fancy" hotel reservation was "downgraded" to a Hampton Inn, and even expected the staff to be exasperated with this new influx of guests they couldn't have planned for - Boy, was I wrong! This staff was kind, helpful, and understanding in how mixed up we were as we got bumped by a hotel we had booked for months! Honestly, I would come back here for the staff alone, very polite, very helpful, and really did keep their cool in the face of adversity. I even just made a Google account to come here and sing their praises. Rooms are clean, but not frills as to be expected from this chain, and a teeny-tiny bit of freeway noise BUT if those are my only complaints, then they're doing a great job!
  • CC
    Catherine Cardamone
    Oct 26, 2025
    1.0
    Do not book with this hotel. We called ahead and asked if early check in would be available and we were told it would be at 1pm. When we arrived, we were told our room type wouldn’t be available yet. So we opted to switch our room type. When we got in the room, we noticed it didn’t feel clean. There was wall paper pealing off of the wall and the bathroom showed signs of water damage and mildew. We asked to switch rooms and found that the next room had the same issues as the first but add to it soap scum in the shower. And so much water damage that even the photograph in the frame over the toilet was damaged. Even the fire hose and extinguisher cabinet outside of the second room wouldn’t shut all of the way so we repeatedly knocked into it. Then as we were walking to our car, we saw that what was once a clean spot was the site of a party the night before including empty beer and liquor bottles and a ton of cigarettes dumped all around our car. Absolutely horrible experience especially for the prices they were charging this weekend.

Frequently Asked Questions About Hampton Inn White Plains/Tarrytown

What are the check-in and check-out times at Hampton Inn White Plains/Tarrytown?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn White Plains/Tarrytown offer free breakfast?

Yes, the hotel provides free buffet breakfast each morning, with an option for a take-away Hampton On-the-Run® Breakfast Bag on weekdays.