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Experience the comforts of home at Holiday Inn Express & Suites Dewitt (Syracuse), just off I-690. Located 12-miles from Syracuse Hancock International Airport (SYR) and downtown, the hotel offers access to top attractions, like Destiny USA Mall, Carrier Park Field of Dreams, and the New York State Fairgrounds. Students love how close we are to Syracuse University and Le Moyne College. For business and medical travelers, we’re near the Amazon Fulfillment Center, St. Joseph's Health Hospital, Upstate Medical University, and Upstate Community Hospital. Enjoy free Wi-Fi and essential amenities to enhance your stay, like a fitness center and indoor pool. Start your day with a complimentary breakfast. At the end of the day, sink into plush bedding for a restful sleep.
Location
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG
5908 Widewaters Parkway, East Syracuse, NY
13057, United States
Hours
Reviews
4.2
529 reviews
5 stars
276
4 stars
152
3 stars
60
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being exceptionally friendly, helpful, and accommodating.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including mold and outdated furnishings.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Room Condition
Several reviews mentioned that the rooms are outdated and in need of renovation, with some guests experiencing issues like musty smells and maintenance problems.
Location
The hotel is conveniently located near various amenities and attractions, making it a favorable choice for travelers.
- MKMatthew Kujawa-BrittonOct 19, 20251.0Had a room here and the maids stole my 750$ earrings. When I called about it was told nothing was ever found said I misplaced them. Never got a call back nothing. They were sitting on the desk where I put them everyday to sleep and then they were gone after work. Sad that people can’t just do their job… never will return awfully ran
- IGIra GalinSep 28, 20255.0We stayed here for Syracuse parents’ weekend. 10-15 minutes from campus. The staff were exceptionally friendly, made wonderful recommendations and helped us make feel at home. Rooms were good and clean. Breakfast was a nice touch and lots to select from. Will definitely stay here again!
- MBMatt BrooksSep 2, 20255.0Great hotel. Comfy bed and a clean room. Good breakfast. I liked the location. Plenty of places to walk around. Isn't far from the empire state trail and the old Erie canal park. Ill stay here again
- SDSarah DurkinAug 27, 20255.0Everything was ready for us at check in which was great and fast. They staff was all very friendly, and the rooms are very modern and nice. Bed is super comfortable.
- YAYuval AssayagAug 26, 20255.0מלון מצויין ומומלץ מאוד ארוחת הבוקר טובה חדרים גדולים ומיטות נוחות חנייה מצויינת
Frequently Asked Questions About Holiday Inn Express & Suites Dewitt (Syracuse) by IHG
What time can I check in and check out at Holiday Inn Express & Suites Dewitt (Syracuse)?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Is breakfast included in the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Dewitt (Syracuse)?
No, pets, including cats and dogs, are not allowed at this property.
What fitness amenities does the hotel offer?
The hotel offers a free fitness center with free weights and a treadmill.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessibility features including accessible parking and mobility access, plus an elevator.
What safety and sanitation measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizers are available, and plastic keycards are disinfected or discarded.
What nearby attractions can guests visit from the hotel?
Guests can visit Destiny USA Mall and the New York State Fairgrounds, both popular local attractions near the hotel.
Are there convenient local transit or business spots near the hotel?
Yes, the hotel is near Syracuse University, Le Moyne College, Amazon Fulfillment Center, St. Joseph's Health Hospital, Upstate Medical University, and Upstate Community Hospital, making it convenient for both business and medical travelers.
What nearby real estate services are available close to the hotel?
There are many nearby real estate agents and brokers such as Lipsitz, Ponterio & Comerford, LLC, Tabitha Cleveland Licensed Associate Broker, and Keller Williams Realty Syracuse, providing options for guests interested in real estate services.