Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

Reviews

• BM

  Bill Marr

  Jan 17, 2026
  4.0
  Nice rooms, free breakfast.
• KM

  Kristina Maley

  Jan 3, 2026
  5.0
  Fantastic stay! Seamless check-in and excellent service. I had a wonderful experience at this hotel from start to finish. Even before I arrived, Sierra at the front desk was incredibly polite and helpful, answering all my questions over the phone. When I arrived, the check-in process was quick and easy. Sierra made me feel genuinely welcome from the moment I stepped into the lobby. The room itself was spacious and modern, providing the perfect space to relax. The highlights of the stay were definitely the pool and the breakfast selection. I highly recommend staying here if you're looking for great amenities and top-notch service!
• JS

  Jamie Nicole Silverstein

  Jan 3, 2026
  5.0
  Very clean hotel & room as well. Visited during a major snowstorm and the lobby/hall was constantly being mopped. Complimentary hot breakfasts, awesome front desk staff & breakfast attendants, super close to 690 which takes you anywhere in the city…. No complaints!!! P.S. there is no charge for parking unlike other hotels in the city!
• EE

  Elamontel

  Jan 2, 2026
  5.0
  Checked in January 2nd, 2026. I am traveling for work, and I stay at a lot of hotels. This Holiday Inn Express is clean, recently renovated, and has everything you need for a comfortable stay. The receptionist, Ms.Nicole, was splendid, and extremely helpful and knowledgeable. She's a great asset to the IHG hotel brand. I wish every hotel had staff members with Ms.Nicole's friendly demeanor, and that were as knowledgeable and professional as her. I am very satisfied, and should I have any issues which I don't expect to, I will update the review.
• MK

  Matthew Kujawa-Britton

  Oct 19, 2025
  1.0
  Had a room here and the maids stole my 750$ earrings. When I called about it was told nothing was ever found said I misplaced them. Never got a call back nothing. They were sitting on the desk where I put them everyday to sleep and then they were gone after work. Sad that people can’t just do their job… never will return awfully ran