Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Find your Syracuse home away from home at our extended stay hotel located in East Syracuse. This thoughtfully situated all suite property offers apartment style guest suites with fully equipped kitchens. Just off the New York State Thruway, places patrons within minutes of the areas top corporate destinations and attractions from Hancock International Airport to Syracuse University. We are only 7 miles from Crouse Hospital, 2 miles from Commonwealthand 6 miles from SUNY. In central New York the hotels guests find big name businesses including Carrier Corporation, Spectrum, Bristol Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90 81 481 and 690 just minutes from the hotels address in Syracuse NY.Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science & Technology MOST offers interactive kid friendly entertainment as does a Syracuse Chiefs baseball game at NBT Bank Stadium. Shoppers love exploring the Destiny USA Mall and Orange fans enjoy the easy commute to SU. While in Syracuse NY you are assured of all the convenience of home with 24 hour services including laundry facilities and a Fitness Center. We feature six electric car charging stations. Pet friendly suites and a pet walking area accommodate furry family members too. So come stay for a night or stay for weeks on end!
Location
Candlewood Suites East Syracuse - Carrier Circle by IHG
6550 Baptist Way, East Syracuse, NY
13057, United States
Hours
Reviews
3.8
363 reviews
5 stars
154
4 stars
84
3 stars
61
2 stars
18
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, particularly Rasheka and Michael, who received multiple commendations for their excellent customer service.
Room Cleanliness
Numerous guests reported issues with room cleanliness, including dirty bathrooms, unclean kitchen areas, and unpleasant odors, indicating a need for improved housekeeping.
Room Quality
Several customers noted that while some rooms were spacious and well-equipped, many were outdated, with uncomfortable beds and malfunctioning appliances.
Value for Money
Guests expressed mixed feelings about the value for money, with some finding it reasonable for the amenities offered, while others felt the quality did not match the price.
Location and Amenities
The hotel is conveniently located near downtown, but some guests mentioned a lack of nearby attractions and the absence of breakfast services.
- TBThomas BurtDec 16, 20255.0We booked last minute since we did not want to drive back to Rochester after a company Christmas party. Rasheka Dennis checked us in and checked us out in the morning. She is a wonderful team member at this establishment. She recognized my IHG One rewards status, upgraded me and was all around pleasant. Thank you for all you do and keep up the great work! We enjoyed how engaging you are and you have a great personality!
- TTTheoDec 12, 20255.0Rasheka was incredibly kind and helpful! Very quiet, room was nice, loved the recliner!
- YHYangyang HuNov 20, 20255.0Very helpful hotel, Rasheka is great!
- RLRichard LongdenOct 26, 20255.0Is it the finest hotel in the world? probably not but they strive to make it that way
- CKCarl KlemmerSep 28, 20254.0This is a budget property with old bones but nice recent updates. Bathroom and full kitchen in our unit were recent and nicely done. Bedding was reasonable and bed comfortable. Newer HVAC worked well. The manager in check in and check out were both five stars.
Frequently Asked Questions About Candlewood Suites East Syracuse - Carrier Circle by IHG
What are the check-in and check-out times at Candlewood Suites East Syracuse - Carrier Circle by IHG?
Check-in time is 4:00 PM and check-out time is 12:00 PM.
Are pets allowed at Candlewood Suites East Syracuse - Carrier Circle by IHG?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Is there accessible parking available at the hotel?
Yes, accessible parking is provided free of charge for guests.
What fitness and wellness amenities does the hotel offer?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights.
Are housekeeping services available during a guest's stay?
Yes, housekeeping services are available without the need to request explicitly.
Can guests use digital keys for contactless check-in and check-out?
Yes, the hotel offers digital guest room keys and contactless check-in and check-out.
What nearby hotels are located close to Candlewood Suites East Syracuse - Carrier Circle by IHG?
Nearby hotels include Motel 6 East Syracuse - Airport, Studio 6 Suites East Syracuse, Holiday Inn, Ramada Limited, and Best Western Plus Carrier Circle Syracuse.
Are there convenient places to shop and dine near the hotel?
Yes, guests can visit the Destiny USA Mall for shopping and enjoy dining options like Lucy's Lounge and Justin's Tuscan Grill nearby.
How can guests access the hotel from major airports and interstates?
The hotel is located just off the New York State Thruway and is minutes from Hancock International Airport, providing easy access for travelers.