Business Details
About
Hotel
Located in Dunkirk,NY, the Best Western Dunkirk & Fredonia Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Dunkirk & Fredonia Inn
3912 VINEYARD DR, Dunkirk, NY
14048, United States
Hours
Reviews
3.8
677 reviews
5 stars
280
4 stars
169
3 stars
93
2 stars
60
1 star
75
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests noted that the rooms are outdated and in need of renovation, with complaints about uncomfortable beds and cleanliness issues.
Staff Service
The staff received positive feedback for being friendly and helpful, with specific mentions of exceptional service from certain employees.
Pricing Concerns
Numerous reviews indicated that the hotel is overpriced for the quality of accommodations and amenities provided.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, describing them as below average and lacking variety.
Amenities Issues
Several guests reported issues with amenities such as the hot tub being out of order and the pool being cold.
- MGMichael Greenwood2 days ago5.0Crystal at the front desk was a superstar !!! Great rooms, service and customer service!!! Will be back
- MSMerianne StonebackOct 18, 20252.0Way overpriced for how outdated the room was. Bed was decent and clean, towels were clean, shower was clean, but carpet was really old - I didn't even want to walk around with socks on the carpet! Floors around jacuzzi and shower were dirty. But should've been no mpre than $100 a night, not $200. I hope the owners use the extra money to do some remodeling!
- RARinda AdamsOct 12, 20252.0Beds were uncomfortable. Woke up sore. Hot tub was out of order. Breakfast was okay. Cable worked though!
- GOGary OrtolanoOct 8, 20255.0Great service rooms are very nice.Only problem was two one cockroach appeared on my nightstand
- AGAlexandre the not so greatSep 7, 20253.0End of the road ! Don't get me wrong... they kind of keep everything in order and "clean" but everything is outdated of the 80's. Beds are suuuuper comfy. But those hyper old rugs ensure you a sore throat the next day. It's super small room. It will take a master in remodeling to enlarge from the inside. I give 3.... but it's a "positive" 3. They need to move on.... refurbish and keep this great pride and professionalism. At this current state though.... it's a hard no in the futur.... again.... end of the road.
Frequently Asked Questions About Best Western Dunkirk & Fredonia Inn
Is breakfast included in the stay at Best Western Dunkirk & Fredonia Inn?
Yes, breakfast is available for free at Best Western Dunkirk & Fredonia Inn.
Does Best Western Dunkirk & Fredonia Inn offer free Wi-Fi?
Yes, the hotel provides free internet access in the rooms and business center.
Is the Best Western Dunkirk & Fredonia Inn a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a clean and comfortable environment for all guests.
What are the operating hours for Best Western Dunkirk & Fredonia Inn?
The hotel is open 24 hours a day, every day of the week.
What is the address of Best Western Dunkirk & Fredonia Inn?
The hotel is located at 3912 Vineyard Dr, Dunkirk, NY 14048, USA.
Are there any special promotions currently available at Best Western Dunkirk & Fredonia Inn?
Yes, guests can stay 2 nights and receive a $50 Best Western Gift Card as part of a special offer.
How can I contact Best Western Dunkirk & Fredonia Inn by phone or fax?
You can reach the hotel by phone at +1 716-366-7100 or by fax at +1 716-366-1606.
What nearby places of interest can guests explore around Best Western Dunkirk & Fredonia Inn?
Guests can explore Silver Creek, known for its historical landmarks and jewelry stores, located nearby the hotel in the Dunkirk area.
How can nearby points of interest like Silver Creek enhance my stay at Best Western Dunkirk & Fredonia Inn?
Visitors can enjoy sightseeing and shopping in Silver Creek, which offers historical landmarks and jewelry stores, making for a pleasant outing before or after your hotel stay.
Is Best Western Dunkirk & Fredonia Inn part of a well-known hotel brand?
Yes, it is part of the Best Western hotel brand, known for quality and value.