Business Details
About
HotelBest Western
Located in Dunkirk,NY, the Best Western Dunkirk & Fredonia Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Dunkirk & Fredonia Inn
3912 VINEYARD DR, Dunkirk, NY
14048, United States
Hours
Reviews
3.8
681 reviews
5 stars
284
4 stars
169
3 stars
93
2 stars
60
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Krystal and Michelle for their exceptional service.
Room Condition
Feedback indicated that while some rooms were clean, many guests found them outdated, with uncomfortable beds and issues like musty smells and cleanliness concerns.
Pricing Concerns
Several reviews mentioned that the hotel was overpriced for the quality of the accommodations, with guests feeling that the rates did not match the condition of the rooms and amenities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it below average and lacking variety, while others appreciated the options available.
Amenities Issues
Guests reported issues with amenities such as the hot tub being out of order and the pool temperature being cold, which contributed to dissatisfaction.
- MCMelissa ClineDec 31, 20255.0Quiet little escape in Dunkirk. This hotel is like a second home with friendly staff and clean rooms. We stayed several days and had to extend our stay due to a snow storm. The staff took excellent care of us and made us feel at home! I highly recommend this hotel.
- SMScott MatlockDec 30, 20255.0Newly redone rooms. Clean. Quiet. Very friendly staff
- BMBennita MaryDec 19, 20255.0I love my country
- MGMichael GreenwoodNov 22, 20255.0Crystal at the front desk was a superstar !!! Great rooms, service and customer service!!! Will be back
- MSMerianne StonebackOct 18, 20252.0Way overpriced for how outdated the room was. Bed was decent and clean, towels were clean, shower was clean, but carpet was really old - I didn't even want to walk around with socks on the carpet! Floors around jacuzzi and shower were dirty. But should've been no mpre than $100 a night, not $200. I hope the owners use the extra money to do some remodeling!
Frequently Asked Questions About Best Western Dunkirk & Fredonia Inn
Is breakfast included in the stay at Best Western Dunkirk & Fredonia Inn?
Yes, breakfast is available for free at Best Western Dunkirk & Fredonia Inn.
Does Best Western Dunkirk & Fredonia Inn offer free Wi-Fi?
Yes, the hotel provides free internet access in the rooms and business center.
Is the Best Western Dunkirk & Fredonia Inn a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a clean and comfortable environment for all guests.
What are the operating hours for Best Western Dunkirk & Fredonia Inn?
The hotel is open 24 hours a day, every day of the week.
What is the address of Best Western Dunkirk & Fredonia Inn?
The hotel is located at 3912 Vineyard Dr, Dunkirk, NY 14048, USA.
Are there any special promotions currently available at Best Western Dunkirk & Fredonia Inn?
Yes, guests can stay 2 nights and receive a $50 Best Western Gift Card as part of a special offer.
How can I contact Best Western Dunkirk & Fredonia Inn by phone or fax?
You can reach the hotel by phone at +1 716-366-7100 or by fax at +1 716-366-1606.
What nearby places of interest can guests explore around Best Western Dunkirk & Fredonia Inn?
Guests can explore Silver Creek, known for its historical landmarks and jewelry stores, located nearby the hotel in the Dunkirk area.
How can nearby points of interest like Silver Creek enhance my stay at Best Western Dunkirk & Fredonia Inn?
Visitors can enjoy sightseeing and shopping in Silver Creek, which offers historical landmarks and jewelry stores, making for a pleasant outing before or after your hotel stay.
Is Best Western Dunkirk & Fredonia Inn part of a well-known hotel brand?
Yes, it is part of the Best Western hotel brand, known for quality and value.