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About
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The newly renovated Holiday Inn Westbury is located in the heart of Nassau County on Long Island in proximity to numerous businesses, colleges, shopping hubs, medical facilities, and the judicial districts of Mineola, Garden City, Westbury and Carle Place, NY. The hotel is located 25 minutes from the New York’s JFK, LaGuardia and Islip Airports and a 10-minute walk from the Long Island Railroad Carle Place Station to New York City. We are also located 15 minutes away from Winthrop Hospital, NYU Langone Hospital, the Hofstra, Adelphi and Long Island University campuses. The Holiday Inn Westbury amenities include a 24-Hour Business Center, Fitness Center, Lobby Market, Coin-Operated Guest Laundry, AVIS/Budget car rental office, a Full Service Restaurant on premises, along with complimentary parking and high-speed internet. There are countless activities for our leisure travelers to enjoy here on Long Island. We are near the UBS Arena, Nassau Coliseum, NYCB Theater at Westbury, Jake 58 Casino, The Space at Westbury, Tiles Center for the Performing Arts, Long Island’s Children Museum, Cradle of Aviation Museum and plenty of more. Eisenhower Park and Jones Beach State Park are havens for those who love to stay active. Roosevelt Field Mall and The Gallery at Westbury are the common shopping hubs and dining only minutes away. Whether you are heading to the heart of Long Island for business or leisure, trust the Holiday Inn Westbury with your next stay!
Location
Holiday Inn Westbury-Long Island by IHG
369 Old Country Rd, Carle Place, NY
11514, United States
Hours
Reviews
3.9
1,103 reviews
5 stars
467
4 stars
301
3 stars
175
2 stars
64
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Aldina and Kelly for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of dirty rooms, unpleasant odors, and even bed bugs, which significantly impacted guest experiences.
Noise Complaints
Guests frequently reported issues with noise, including loud disturbances from other guests and external sources, making it difficult to get a good night's sleep.
Management Concerns
There were multiple complaints regarding management's handling of issues, with some guests feeling that their concerns were dismissed or poorly addressed.
Location and Amenities
The hotel was noted for its convenient location near shopping and dining options, as well as having useful amenities like a rental car counter and a restaurant.
- KWKendall WagnerNov 5, 20255.0Wonderful hotel with even better staff! They were all friendly, available and incredibly helpful. Special thanks to Aldina for hosting our hockey team, ensuring all of our team meals were delicious and on time, and making our entire stay so pleasant!
- VGVictor GalindoNov 5, 20253.0I think this hotel has people living here as their home and what the hell is housekeeping trying to get into my room at 3:00 am on the day I'm leaving!!!! Isn't checkout at 11:00 am !!! This is why I always use the safety door latches at night !!! Hey management what the FREAKING HELL is your staff doing trying to clean rooms at 3:00 am when we are still sleeping and not checking out til 11:00 am !!!!
- ADAngelina DeSantisNov 1, 20255.0Really enjoyed my stay! Me and my boyfriend stayed the night for a wedding we had and the staff was so beyond kind, the room was ready when we came at 3, we were able to request late checkout and there were zero issues with our room. Everything was clean. Would definitely stay here again!
- COChristina OvaleOct 16, 20251.0I booked this hotel for my father, and what he walked into was absolutely unacceptable. The room had feces on the couch, and the entire property reeked of illegal smoke. My father immediately left, checked out, and stayed at another hotel that same night. Despite this, the hotel lied, claiming he stayed overnight, and refused to issue a refund. They even told our credit card company that my father was “seen on camera,” yet have refused to provide any footage to support that claim. This is blatant dishonesty and fraudulent behavior. The conditions were disgusting, the management is unprofessional, and the way they conduct business is shameful. I demand that someone from management reach out immediately and do the right thing by issuing a full refund and taking responsibility for this unacceptable situation.
- EEEdwardOct 12, 20251.0Thought I was getting a quiet room but all I heard was what sounded like bombs going off at 2am then again at 4am. Loudest noise I’ve ever heard. So good luck getting some rest here. Asked for quiet room and waited for a non connected room but they give me a connected room at the end of the night after I waited for independent room and then put me on a side where all I heard were the loudest disturbing banging noises I’ve ever heard. Wouldn’t stay here again
Frequently Asked Questions About Holiday Inn Westbury-Long Island by IHG
What accessibility features does Holiday Inn Westbury offer?
The hotel provides accessible parking and is mobility accessible with an elevator available.
Does Holiday Inn Westbury offer Wi-Fi and is it free?
Yes, free Wi-Fi is available in public areas of the hotel.
Is breakfast available at Holiday Inn Westbury?
Yes, breakfast is available for guests at the hotel.
Are pets allowed at Holiday Inn Westbury?
Yes, both dogs and other pets are welcome at the hotel.
What time is check-in and check-out at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer car rental services on-site?
Yes, there is an Avis/Budget car rental office located within the hotel premises.
Are there restaurants nearby where guests can dine?
Yes, nearby dining options include LiLLiES Restaurant & Bar, The Pub House, TheRoyale., and Bottomz Up Bar & Grill among others.
What entertainment venues are near Holiday Inn Westbury?
Nearby venues include UBS Arena, Nassau Coliseum, NYCB Theater at Westbury, The Space at Westbury, and Tiles Center for the Performing Arts, providing guests with various entertainment options.
How can guests reach Holiday Inn Westbury using public transport?
The hotel is a 10-minute walk from the Long Island Railroad Carle Place Station, providing easy access to New York City and surrounding areas.
What safety and sanitation measures does Holiday Inn Westbury have in place?
The hotel uses commercial grade disinfectants, has additional sanitation in food areas, enhanced cleaning of common areas and guest rooms, contactless check-in/check-out, sanitizer availability, and employee training in cleaning and hand washing.