The Lake House on Canandaigua

4.3
1474 reviews

Business Details

770 South Main Street, Canandaigua, NY
14424, United States
(585) 394-7800
https://www.lakehousecanandaigua.com/

About

Luxury Hotel
Recently recognized in the MICHELIN Guide for Michelin-worthy stays and dining, The Lake House on Canandaigua places its guests in the heart of New York’s beautiful Finger Lakes region. Known for its blend of modern design with year-round lakeside luxury, The Lake House offers guests lakeview guestrooms with private balconies overlooking the lake plus world-class amenities including lakefront dining, a lakeside pool and oversized hot tub, full-service spa complete with picturesque barrel saunas, complimentary parking, yoga and meditation classes, and local shuttle transportation within 3 miles of the resort. Thoughtfully curated experiences like winery and brewery tours, boating and watersport rentals, and nearby access to skiing and sledding in winter months—promise a stay that keep guests fully immersed in a truly remarkable getaway.

Location

The Lake House on Canandaigua
770 South Main Street, Canandaigua, NY
14424, United States

Hours

Reviews

4.3
1,474 reviews
5 stars
922
4 stars
308
3 stars
113
2 stars
61
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several guests reported issues with room cleanliness, including hair and dirt in bathrooms and uncleaned rooms upon check-in.

Service Quality

While many reviews praised the friendly and attentive staff, there were notable complaints about rude interactions, particularly from event managers and front desk staff.

Dining Experience

Guests found the on-site dining options to be overpriced with mixed reviews on food quality, particularly at the Rose Tavern.

Amenities and Comfort

The property offers beautiful amenities and a relaxing atmosphere, but some guests noted discomfort due to noise levels and inadequate room furnishings.

Overall Experience

Despite some negative experiences, many guests expressed a desire to return, highlighting the beautiful location and potential for a relaxing getaway.
  • MM
    Margaux Midas
    1 day ago
    5.0
    Fletcher the concierge at the Lakehouse made our girls trip special by setting up a wonderful wine tasting with comfortable transportation provided for the entire day. Fletcher was communicative and always available if we had questions about the schedule of events or changing our itinerary if needed. I personally recommend working with Fletcher if you decide to spend time at the Lakehouse! John, our driver, was lovely and flexible with timing and made sure snacks and water were accessible in the van throughout the day. I recommend the Brussel sprouts at the Rose Tavern. Anders was a great waiter, and you might be lucky enough to hear a bit of opera from him. All around a great experience even in frigid temps! Can’t wait to see the team again -Madeline and Margaux Midas
  • TM
    Tamie Miller
    2 days ago
    3.0
    Beautiful hotel and location but not much to do in winter considering prices. $38 resort fee per day and the only thing that probably covered was the complimentary glass of wine upon arrival and small bottle of maple syrup on departure. Too cold to use outside hot tub. Will not return.
  • BM
    Bonnie M
    Jan 21, 2026
    5.0
    We absolutely loved our two-day stay at the Lake House. The hotel and grounds are beautifully decorated and well-maintained; it is upscale but comfortable. Our room was gorgeous and immaculate. The view of the lake from our balcony was stunning. The pool and hot tub were very nice, even in the winter. The library with a fireplace and games are a lovely touch. The staff was friendly and professional. By the end of our stay, I was ready to move in. My only criticism would be the restaurant prices. We had breakfast and dinner at the Rose Tavern. Although the food was good, it was not worth the outrageous prices. We paid $75 for breakfast for two people which consisted of eggs, toast, bacon and coffee. It was a basic breakfast and certainly not worth anywhere near that price. We would absolutely stay at the hotel again and although it is more convenient to eat on-site, next time we will go down the street for meals.
  • B9
    Bubbles 993
    Jan 20, 2026
    4.0
    Short getaway for my husband and I but we had a great time. Loved the sauna barrel experience. Staff were all very polite and attentive. The place was very clean and comfortable. Loved the robes and how normal it was to wear around there (everyone was doing it). It was very relaxing.
  • MA
    Matt Alba
    Jan 10, 2026
    5.0
    We got married at The Lake House on Canandaigua, and it was truly one of the best decisions we made. From start to finish, the experience was exceptional. The property itself is stunning, impeccably clean, and thoughtfully designed. The food was outstanding, the vibes were immaculate, and every single interaction we had felt intentional and warm. From valet to the chefs to the service staff, everyone was genuinely kind, professional, and invested in making the experience special. A huge reason our wedding was so seamless and joyful was Jojo. She was an absolute asset throughout the entire planning process. Professional, organized, calm under pressure, and somehow also felt like our best friend through it all. She went above and beyond at every step and made us feel supported, heard, and genuinely cared for. There is a reason The Lake House is consistently voted one of the best lake resorts in the country, and in our experience, it comes down to the people. The level of care, pride, and hospitality here is rare. We couldn’t recommend The Lake House on Canandaigua more highly, whether for a wedding, a weekend getaway, or a special celebration.

Frequently Asked Questions About The Lake House on Canandaigua

What kind of accommodations does The Lake House on Canandaigua offer?

The Lake House on Canandaigua offers lakeview guestrooms with private balconies overlooking Canandaigua Lake, blending modern design with year-round lakeside luxury.

What amenities are available at The Lake House on Canandaigua?

Amenities include lakefront dining, a lakeside pool, oversized hot tub, a full-service spa with barrel saunas, complimentary parking, yoga and meditation classes, and local shuttle transportation within 3 miles.

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