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Location
Holiday Inn Express Canandaigua - Finger Lakes by IHG
330 Eastern Blvd, Canandaigua, NY
14424, United States
Hours
Reviews
4.2
495 reviews
5 stars
280
4 stars
131
3 stars
35
2 stars
16
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained, although some mentioned issues with specific rooms needing better attention.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with several guests highlighting exceptional service from individuals at the front desk and during breakfast.
Breakfast Quality
The breakfast was frequently mentioned as a highlight, with many guests enjoying the variety and quality of food offered, although a few expressed disappointment with certain items.
Location
The hotel is conveniently located near shops and restaurants, but some guests noted that access to the lake and local attractions could be challenging due to busy roadways.
Management Issues
Several reviews pointed out problems with management, including poor communication regarding reservations and issues with room assignments, which negatively impacted some guests' experiences.
- HSHelena SvobodaNov 3, 20255.0Great hotel
- RRRCSep 20, 20253.0The fridge wasn't cleaned out so god knows what else wasn't cleaned
- SCSteve CombsSep 15, 20255.0Clean and newer Close to lake Ask for a room that overlooks the pond and back
- DDDadAug 30, 20254.0Great place to stay after the event. My only reason for four stars was the price is way high as it is a Holiday Inn, not the Trump Tower.
- CHCourtney HublerAug 26, 20255.0Easy to find! They didn't have the king room that I reserved back in May but they gave me a room with two queen beds for the same price. 🤷 Breakfast was the best I've ever had at this caliber hotel. Staff was kind and helpful! Check-in and check out was easy and quick. Hotel was very quiet at night. Would definitely stay here again!
Frequently Asked Questions About Holiday Inn Express Canandaigua - Finger Lakes by IHG
Does Holiday Inn Express Canandaigua offer free breakfast to guests?
Yes, Holiday Inn Express Canandaigua provides a complimentary buffet breakfast for all guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and an elevator to accommodate guests with mobility needs.
Are pets allowed at Holiday Inn Express Canandaigua?
No, pets, including cats and dogs, are not allowed at this hotel.
Does the hotel provide contactless check-in and check-out options?
Yes, contactless check-in and check-out services are available to enhance guest convenience and safety.
What time is check-in and check-out at Holiday Inn Express Canandaigua?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Are there any wellness or fitness facilities available at the hotel?
The hotel features an indoor pool and a hot tub but does not offer gym equipment like ellipticals or free weights.
Is Wi-Fi available at Holiday Inn Express Canandaigua?
Yes, free Wi-Fi is available throughout public areas of the hotel.
What nearby places can guests visit around Holiday Inn Express Canandaigua?
Guests can explore nearby places such as Classy Chassy Carwash for vehicle cleaning, Big Lots and Bed Bath & Beyond for shopping, and local attractions like Petco for pet supplies and Michaels Stores for arts and crafts.
Is there convenient parking available for guests at the hotel?
Yes, free parking is available for all guests on the hotel premises.
Are there local services near the hotel useful for guests during their stay?
Yes, guests can benefit from nearby services such as UPS Access Point location for shipping needs, Spectrum Store for mobile phones, and local automotive services like Maguire Ford Of Canandaigua.