Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG

Reviews

• AA

  Alex

  5 days ago
  1.0
  DIRTY ROOMS AND INSECT (CENTIPEDE) FOUND I discovered a large insect, a centipede upon check in. The overall condition of the room was dirty. I brought this to the attention of the hotel worker, Leslie, working Saturday at midnight on 4/25. She was extremely unprofessional and rude. She automatically denied me a new room claiming the hotel was fully booked. I called my company which prompted her to discover a new room was available for me. Instead of being professional and admitting the hotel had an insect control issue, she then rationalized and justified the insect for being there. Leslie went on to tell me how it’s “not our fault” and “she can’t control what goes in and out of the hotel” while also saying “the property is near water and this is normal.” Keep in mind the nearest body of water is over two miles away. There was no remediation except an “I’m sorry” from the manager.
• RA

  Ramin akbari

  Apr 5, 2026
  5.0
  Best hotel in buffalo Comfy rooms . Friendly Employees are super friendly and make you feel comfortable and welcome
• EA

  Edwin Moore Real Estate Agent

  Apr 4, 2026
  1.0
  Terrible hotel water in shower does not get Hot .no water pressure.
• TM

  Tommaso Moleri

  Apr 1, 2026
  5.0
  Hotel in posizione strategica: lo consiglio perché molto vicino ai mezzi di trasporto e puoi arrivare al centro di Buffalo anche a piedi. Camere molto spaziose e lo consiglio anche perché presente una zona con microonde e macchina per farsi tè e caffè
• TS

  Thea Sobkowski

  Mar 28, 2026
  3.0
  We were pleasantly surprised with our room. A suite with doors that separated the bedroom from the sitting room area. Both rooms had large screen rv's Staff that checked us on was pleasant and accommodating Unfortunately it was A busy weekend with several events in the Buffalo area and only one person checking in guests. We waited well over 10 mins to check in. There are only a few parking spaces located my the hotel. Leaving you to try a find street parking or park in the parking garage and walk back and forth the 2 blocks. I did only give 3 stars for the room because the toilet seat moved Everytime you sat down,the sink had a leak and there was peeling paint in the bathroom The free breakfast was okay. Make your own waffles,cereal ,bagels,eggs and sausage were also available Overall great location very convenient,rooms need a bit of attention but comfortable accommodations in a safe comvient location.