Business Details
About
Extended Stay Hotel
Make Homewood Suites by Hilton Buffalo-Amherst your home away from home next time you visit the Buffalo area. Prospective students and visiting families/traveling university personnel will enjoy being less than 1 mile from University at Buffalo. Sports tournaments are held year-round at Northtown Center which is less than 2 miles away. Treat yourself to something nice at premier shopping destinations like Fashion Outlets of Niagara Falls or Walden Galleria Mall easily accessible by I-290.
Stretch out in a studio or 1-bedroom suite featuring fully equipped kitchens with a fridge/stovetop/microwave/utensils and dishes/ sofa bed/flat screen TV and free WiFi. We know breakfast is the most important meal of the day which is why we offer complimentary hot and healthy options every single morning. Refreshing beer/wine and light fare are provided Wednesday evenings entirely free of charge. Take advantage of our other offerings including an indoor heated pool/whirlpool/fitness center/outdoor fire pit and athletic court.
Location
Homewood Suites by Hilton Buffalo-Amherst
1138 Millersport Highway, Buffalo, NY
14226, United States
Hours
Reviews
4.3
666 reviews
5 stars
383
4 stars
202
3 stars
39
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some staff being praised for friendliness and helpfulness, while others were criticized for rudeness and lack of empathy.
Cleanliness
While some guests found the rooms clean and well-maintained, others reported issues with dirty rooms, outdated furnishings, and poor housekeeping.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety, while others found it lacking in options and quality.
Amenities
The hotel offers good amenities such as a pool, gym, and outdoor areas, but there were complaints about the pool temperature and maintenance issues.
Room Quality
Rooms were described as spacious and comfortable by some, but others noted outdated decor and issues with cleanliness.
- TDTammy DominiqueNov 15, 20255.0Nice location and very nice hotel. Staff is excellent!!
- RRRodney RinardSep 23, 20254.0Didn't stay just visiting
- PPPRISep 16, 20255.0I stayed here for an extended time and had a superlative experience. Let me start with thanking Rachel, Jillian and Brandi at the front desk. They embody service with a smile and are always helpful, including when I needed emergency support. Next would be Lulu in housekeeping; all of them do a good job in housekeeping and Lulu was the best, never a spot missed or chore left undone, and always with a smile. Next would be the handyman, whose name I didn't catch, but helped out whenever there was an issue with the plumbing (twice during my stay). Next, Kenny for being helpful with the late check out. Last but definitely not the least, the awesome staff in the kitchen who put out a great breakfast out daily, covering so many choices for diverse dietary needs, including vegetarians. The tortillas and fixings are an inspired idea and everyone has lot of fun with it. The property is well maintained and very clean. There is a fully equipped gym, heated swimming pool and jacuzzi. Room was good and the full kitchen helped me cook when I needed to. The location is right on the highway and just 15 mins away from the Airport and 25 mins from Downtown/ Niagara Falls. Great place and would be my go-to any time I return.
- TOTJ OSep 10, 20252.0I had four rooms booked here and the experience was disappointing. One room smelled strongly of smoke, another had a couch covered in crumbs, and across the board the furniture was outdated with gross stains. The staff showed no empathy, urgency, or accountability in addressing the issues, which made things worse. Overall, the hotel felt poorly maintained and not worth the stay. In its current state, this hotel isn’t worth $100 a night let alone $300.
- JUJason UtechAug 21, 20255.0The wife and I spent the weekend there...I definitely like how you could cook something.
Frequently Asked Questions About Homewood Suites by Hilton Buffalo-Amherst
What types of suites are available at Homewood Suites by Hilton Buffalo-Amherst?
The hotel offers studio and 1-bedroom suites with fully equipped kitchens including a fridge, stovetop, microwave, utensils, and dishes, as well as sofa beds and flat screen TVs.
Is breakfast included with a stay at Homewood Suites by Hilton Buffalo-Amherst?
Yes, complimentary hot and healthy breakfast options are available every morning during your stay.
Does the hotel provide free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal for guests.
Are pets allowed at Homewood Suites by Hilton Buffalo-Amherst?
Yes, the hotel welcomes both cats and dogs as pets.
What accessibility features does the hotel offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free parking available for guests?
Yes, the hotel offers free self-parking for guests.
What recreational amenities does Homewood Suites offer?
Guests can enjoy a heated indoor pool, hot tub, fitness center, an outdoor fire pit, and an athletic court during their stay.
How can I book a stay at Homewood Suites by Hilton Buffalo-Amherst?
You can book through the Hilton app available on the Apple App Store or via their website at https://www.hilton.com/en/hotels/bufhwhw-homewood-suites-buffalo-amherst/.
What nearby places can I visit during my stay at the hotel?
Nearby you can visit premier shopping destinations like Fashion Outlets of Niagara Falls and Walden Galleria Mall, which are easily accessible by I-290. Additionally, sports tournaments take place at Northtown Center less than 2 miles away, and the University at Buffalo is less than 1 mile from the hotel.
How can nearby car rental agencies assist guests at the hotel?
Guests can conveniently rent vehicles from nearby agencies such as Budget Rent A Car, Avis, and Hertz to explore Buffalo and the surrounding areas during their visit.
What automotive services are available near Homewood Suites by Hilton Buffalo-Amherst?
Several car dealerships and automotive shops like Northtown Toyota, Northtown Volkswagen, Land Rover Buffalo, and Mike Barney Nissan are nearby, providing automotive repair, sales, and leasing services for guests needing vehicle-related assistance.