Business Details
About
HotelExtended Stay HotelHome2 Suites
Home2 Suites by Hilton Williamsville Buffalo Airport, located near Buffalo Niagara International airport just off I-90, offers you many extended stay benefits. Our complimentary airport shuttle is available 24 hours a day to make your life easier when traveling. You'll enjoy our spacious hotel conveniently located within a short drive to Niagara Falls, the University of Buffalo and New York State wineries. The Buffalo Bills, Buffalo Sabres and downtown Buffalo are within 20 minutes from Williamsville, NY. From our hotel, explore all the area has to offer including great dining options, shopping and more.
Our modern suites offer plenty of space to work and relax. There's an in-suite kitchen with a sink, dishwasher, full-size refrigerator/freezer, microwave, cookware, plates, cups and utensils. Connect devices to free WiFi and watch your favorite shows on the HDTV. All suites feature a comfortable queen bed. Bring along the leash and bowls – Home2™ is your pet's home, too.
Kick-start your day with a free breakfast with over 400 daily combinations to sample. Go for a swim in the refreshing saline pool. One of the newest hotels in the area, we share a building with Tru by Hilton to offer you added amenities including a complimentary shuttle to the airport. Our helpful staff will be happy to suggest nearby dining options and attractions in Williamsville.
Location
Home2 Suites by Hilton Williamsville Buffalo Airport
48 Freeman Rd., Buffalo, NY
14221, United States
Hours
Reviews
4.4
368 reviews
5 stars
245
4 stars
74
3 stars
22
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including reports of bed bugs, dirty bathrooms, and unclean bedding.
Staff Performance
The staff received mixed feedback; while many praised their friendliness and helpfulness, some reported rude behavior from specific employees.
Breakfast Quality
The breakfast was frequently mentioned as a positive aspect, with many guests enjoying the variety and quality of food offered.
Room Comfort
Guests had varied experiences with room comfort, with some praising spacious and well-equipped rooms, while others complained about uncomfortable beds and noise issues.
Location
The hotel location was generally well-received, noted for its convenience to local attractions and dining options.
- DADrew AnneJan 3, 20265.0Excellent spot for a long term stay, hotel staff is attentive and friendly and very helpful, rooms and facilities are very clean
- DDDanielJan 1, 20264.0This is a decent hotel. Service was okay. Had to remind the front desk every day for house cleaning. Breakfast is edible i wont say anymore. The rooms are dated and they do not have smart TVs. Overall positive experience just not what I expected from a Hilton
- CAConnor Orr-Van AbbemaDec 29, 20255.0Room was wonderful. Larger than expected. Breakfast was fantastic, and staff was very pleasant.
- KFKevin FunkDec 28, 20251.0If You're planning a stay take notice of the cancelation policy. Booked a stay through the Hilton Rewards App, and had to cancel due to a winter storm. Hotel staff would do nothing for me and sent me to the Hilton cancelation toll free number which is closed on Sundays!!! Ive stayed multiple times at this property and was always very pleased with my stays. Beyond dissapointed with this hotel and there absolute 0 customer satisfaction. Springhill Suites next door would be a better alternative for the next stay. Let me be transparent and respond to your response. I did call the number in your reply and I was directed to call hilton"s 1800 number because I was told there is nothing the hotel property could do. Then the corporate staff also informed me there was nothing they could do. There is nothing anyone can do. Clearly your hotel chain cares 0 about customer loyalty or customer satisfaction, be transparent about it and just let your customers know if they book the non refundable rate the hotel will do absolutely nothing for you. Not even a simple request like recieving credit to your account for your next stay instead of just keeping your money. Disgusting
- CFCharlene FitzgeraldDec 17, 20251.0Dirty. Found bed bug and they refuse to refund my money. Staff use code word cupcakes. Spoke to manager and forward pictures. Wish I could attach pictures but having problems. Bottom line Bed Bugs Alert!!!!!!!!!!
Frequently Asked Questions About Home2 Suites by Hilton Williamsville Buffalo Airport
Do you offer a shuttle?
Yes, we have an airport shuttle and a local shuttle.
What are the parking options?
We have free self-parking available.
How far are you from Niagara Falls?
We are only 21 miles away from Niagara Falls.
What is the closest airport?
We are 2.2 miles away from Buffalo International Airport.
What are your options for breakfast on property?
We have a complimentary hot breakfast available Monday - Friday 6am to 9:30am and Sat/Sun 7am to 10am.
Do you have a fitness center?
Yes, we have a fitness center open 24/7 with free weights, a treadmill, and a Peloton bike.
Do you have laundry?
Yes, we have dry-cleaning and a self-service laundry room with a washer and dryer for a fee.
Do you have vending or a spot to grab snacks?
Yes, we have the Eat & Sip Market.
Do you have a business center?
Yes, we have a business center with 2 computers and a printer.
How do you connect to wifi?
You will get a promotion code from the front desk.
Do the rooms have a microwave and refrigerator?
Yes, all rooms have a microwave and mini fridge.
Do you have a pool or hot tub?
We do have a saltwater pool but we do not have a hot tub. The pool is located on the first floor with towels available and is open 8am to 11pm.
What types of parking are available at Home2 Suites by Hilton Williamsville Buffalo Airport?
Free self-parking is available for guests at Home2 Suites by Hilton Williamsville Buffalo Airport.
Does the hotel offer an airport shuttle service?
Yes, the hotel provides a complimentary airport shuttle service 24 hours a day.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Are there fitness facilities available on-site?
Yes, the hotel has a fitness center available for free, including equipment like free weights and a treadmill.
Does each room include kitchen amenities?
Yes, all rooms have an in-suite kitchen with a microwave, full-size refrigerator/freezer, and dishwasher.
Is there complimentary breakfast provided at the hotel?
Yes, a complimentary hot breakfast is available daily with over 400 combinations to choose from.
Are any cleaning and sanitation protocols followed by the hotel?
The hotel uses commercial-grade disinfectants and has employees trained in cleaning procedures and hand washing.
What nearby hotels are available around Home2 Suites by Hilton Williamsville Buffalo Airport?
Nearby hotels include the Rodeway Inn, Knights Inn Williamsville/Buffalo Airport, Best Western Buffalo Inn & Suites, Eva Hotel, Buffalo Airport Inn, and SpringHill Suites by Marriott Buffalo Airport.
Are there any notable restaurants near the hotel for dining options?
Yes, nearby dining options include Cracker Barrel Old Country Store, Russell's Steaks, Chops, and More, Salvatore's Grand Hotel, Friendly's, King Crab, and Anchor Bar.
How can guests use local transportation or access points near the hotel?
Guests can take advantage of the hotel's airport shuttle or use nearby accommodation such as SpringHill Suites which also offer airport shuttles. The hotel is conveniently located near Buffalo Niagara International Airport, 2.2 miles away.