Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG

4.2
1135 reviews
Corner of Washington and Chippewa St in Theatre District

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
We welcome you to stay at our Holiday Inn Express & Suites Buffalo, located in the heart of downtown near Roswell Park, John R. Oishei Children's Hospital, Buffalo General Hospital, Convention Center and Canalside. Hotel parking is offsite and available nearby at additional charge in parking garage. Enjoy being nestled in the heart of the Theatre District, where you can experience a grand performance at Shea's Performing Arts Center or the Irish Classical Theatre. Take in a concert at the Town Ballroom or TRALF located within the same block or hop on the above ground trolley train to the Key Bank Center. The Seneca Buffalo Creek Casino offers a free shuttle to and from the casino. Explore & More - Ralph C. Wilson Jr. Children's Museum and the Naval Park are also just a few blocks away. The city is also packed with events and festivals at Canalside and Sahlen's Field. Admire contemporary art at the Albright-Knox Art Gallery or discover Frank Lloyd Wright's stunning residencies nearby and marvel at the Darwin Martin House. Don't forget to make the 20 mile trip to one of the Nation's North American Wonders of the World - Niagara Falls! For those traveling on business we are in close proximity to M&T Bank, Buffalo Niagara Medical Campus, and New Era Cap. You will appreciate our 24-hour Business Center and Fitness Center.

Location

Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG
601 Main Street, Buffalo, NY
14203, United States

Hours

Reviews

4.2
1,135 reviews
5 stars
609
4 stars
294
3 stars
115
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including dirty rooms, mold, and unclean bathrooms.

Customer Service

While some staff members received praise for their helpfulness, others were criticized for rudeness and poor service.

Breakfast Quality

Many guests reported dissatisfaction with the breakfast options, citing shortages and poor food quality.

Parking Problems

A common complaint was the lack of on-site parking, forcing guests to find street or garage parking at an additional cost.

Location Benefits

The hotel’s downtown location was frequently praised for its convenience to local attractions and restaurants.
  • JR
    Jon “Jons” Reitz
    2 days ago
    5.0
    Hotel staff is amazing mailed me everything i left in the room
  • RM
    Russ Myers
    6 days ago
    1.0
    Total disappointment. Phones are broken, table is broken, bathroom is in shambles, tvs are crooked, no on site parking but you can PAY the garage half a mile away and walk. Tram is ridiculously loud outside the window and ultimately the price for this hotel should be a week long beach vacation. Maybe it was just our room… Stay at your own risk
  • AA
    Ali Ansari
    Nov 29, 2025
    1.0
    Costly rooms and service are bad and I good customer service
  • PH
    Pat H
    Nov 23, 2025
    5.0
    BW on their staff is the ultimate when it comes to customer service. I had left an item in my room. BW located it, coordinated with the local UPS Store and got it shipped back to me quickly and for a fair price. Holiday Inn Express Buffalo Downtown is blessed to have BW on their staff.
  • BG
    Brian Garcia
    Nov 14, 2025
    5.0
    Went there last weekend for a Bills game. All my buddies paid lots more to stay a few blocks away. My room was lots bigger than theirs for far less. Their hotel had a pool (which I didn’t see at this holiday inn) but that isn’t what I went for. I wanted a comfortable room in down town at a great price.

Frequently Asked Questions About Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG

What time can I check in and check out at Holiday Inn Express & Suites Buffalo Downtown?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast for guests.