Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG

4.2
1136 reviews
Corner of Washington and Chippewa St in Theatre District

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
We welcome you to stay at our Holiday Inn Express & Suites Buffalo, located in the heart of downtown near Roswell Park, John R. Oishei Children's Hospital, Buffalo General Hospital, Convention Center and Canalside. Hotel parking is offsite and available nearby at additional charge in parking garage. Enjoy being nestled in the heart of the Theatre District, where you can experience a grand performance at Shea's Performing Arts Center or the Irish Classical Theatre. Take in a concert at the Town Ballroom or TRALF located within the same block or hop on the above ground trolley train to the Key Bank Center. The Seneca Buffalo Creek Casino offers a free shuttle to and from the casino. Explore & More - Ralph C. Wilson Jr. Children's Museum and the Naval Park are also just a few blocks away. The city is also packed with events and festivals at Canalside and Sahlen's Field. Admire contemporary art at the Albright-Knox Art Gallery or discover Frank Lloyd Wright's stunning residencies nearby and marvel at the Darwin Martin House. Don't forget to make the 20 mile trip to one of the Nation's North American Wonders of the World - Niagara Falls! For those traveling on business we are in close proximity to M&T Bank, Buffalo Niagara Medical Campus, and New Era Cap. You will appreciate our 24-hour Business Center and Fitness Center.

Location

Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG
601 Main Street, Buffalo, NY
14203, United States

Hours

Reviews

4.2
1,136 reviews
5 stars
610
4 stars
294
3 stars
115
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting BW and Byron for their exceptional service.

Room Conditions

Several reviews noted issues with room cleanliness and maintenance, including broken items and unsatisfactory conditions.

Parking Issues

A common complaint was the lack of on-site parking, with guests having to use a paid garage a few blocks away.

Breakfast Quality

Numerous guests expressed disappointment with the breakfast offerings, citing shortages and poor quality.

Location

The hotel’s downtown location received positive remarks for its convenience to local attractions and restaurants.
  • JR
    Jon “Jons” Reitz
    Dec 11, 2025
    5.0
    Hotel staff is amazing mailed me everything i left in the room
  • RM
    Russ Myers
    Dec 7, 2025
    1.0
    Total disappointment. Phones are broken, table is broken, bathroom is in shambles, tvs are crooked, no on site parking but you can PAY the garage half a mile away and walk. Tram is ridiculously loud outside the window and ultimately the price for this hotel should be a week long beach vacation. Maybe it was just our room… Stay at your own risk
  • AA
    Ali Ansari
    Nov 29, 2025
    1.0
    Costly rooms and service are bad and I good customer service
  • PH
    Pat H
    Nov 23, 2025
    5.0
    BW on their staff is the ultimate when it comes to customer service. I had left an item in my room. BW located it, coordinated with the local UPS Store and got it shipped back to me quickly and for a fair price. Holiday Inn Express Buffalo Downtown is blessed to have BW on their staff.
  • BG
    Brian Garcia
    Nov 14, 2025
    5.0
    Went there last weekend for a Bills game. All my buddies paid lots more to stay a few blocks away. My room was lots bigger than theirs for far less. Their hotel had a pool (which I didn’t see at this holiday inn) but that isn’t what I went for. I wanted a comfortable room in down town at a great price.

Frequently Asked Questions About Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr by IHG

What time can I check in and check out at Holiday Inn Express & Suites Buffalo Downtown?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast for guests.