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Hilton Garden Inn Buffalo Downtown

4.1
(1323 reviews)

Business Details

10 Lafayette Square, Buffalo, NY
14203, United States
(716) 848-1000
https://www.hilton.com/en/hotels/bufmsgi-hilton-garden-inn-buffalo-downtown/

About

HotelHilton
Welcome to Hilton Garden Inn Buffalo Downtown. Located less than 10 miles from Niagara Buffalo International Airport and easily accessible from I-90, 290, 33 and 5, this friendly hotel in downtown Buffalo is ideal for business and leisure travelers. Our downtown location showcases Buffalo's best: from Shea's Performing Arts Center to award winning restaurants, shopping, museums, casinos, KeyBanc Center, and Highmark Stadium. With three flexible, naturally-lit event spaces, pre-function space, creative catering services and a complimentary 24-hour business center, our hotel in Buffalo, NY, is perfect for a variety of events for up to 140 people. Whether it’s for a meeting, training seminar or wedding, our dedicated team will be happy to help ensure the success of your event. Settle into a comfortable and spacious guest room or suite at this downtown Buffalo hotel, offering wonderful views and modern amenities including complimentary WiFi, a microwave, mini-refrigerator and 39-inch LCD TV. Energize with the latest cardio and weights equipment in the complimentary 24-hour fitness center. Buy chilled meals, snacks and essentials in the 24-hour Pavilion Pantry® or order something from our Evening Room Service menu. Recharge with a coffee or sip cocktails in our attractive Lobby Lounge or take in views of the Main Street from our relaxed second floor bar. Soak up the sunshine on the seasonal outdoor patio or unwind in one of our two inviting conservatories. Start your day with a delicious breakfast in the The Garden Grille and Bar, which also serves lunch and dinner.

Location

Hilton Garden Inn Buffalo Downtown
10 Lafayette Square, Buffalo, NY
14203, United States

Hours

Reviews

4.1
1,323 reviews
5 stars
663
4 stars
356
3 stars
154
2 stars
50
1 star
100

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting exceptional service from individuals like Reggie and Theresa.

Cleanliness

While some guests reported clean rooms, others noted issues with housekeeping, including unclean mattresses and insufficient cleaning.

Location

The hotel is well-located in downtown Buffalo, making it convenient for guests attending events or exploring the area.

Amenities

Guests appreciated the amenities such as the gym and pool, although some reported issues like weak water pressure and closed facilities.

Parking Issues

Several reviews mentioned confusion and dissatisfaction regarding parking arrangements and additional charges.
  • ZM
    Zach McConnell
    Jan 26, 2026
    5.0
    Above and beyond service. My flight got cancelled and could have not been placed in a better location. The amenities were top notch with a variety of workout equipment and a great pool. The in house restaurant was amazing and staffed well. Great location!
  • JR
    Jay Rice
    Jan 19, 2026
    1.0
    I WILL NEVER GET A ROOM AT THIS HOTEL EVER AGAIN I GOT STUCK IN THE ELEVATOR NO ONE CAME !! I pressed and held the ALARM NOBODY CAME. Only chose the elevator because I seen a maid get off so I got on and clicked my room number 6 and the elevator went all the way to 8 and stopped . I thought someone was getting on but the door never opened I am in distress about this and this experience is traumatic to me as of Today I definitely won’t Get on anymore elevators besides city hall or court
  • AS
    Andrew S
    Jan 18, 2026
    4.0
    Party good option for a hotel in downtown Buffalo. Make sure you have your license plate number of you are parking your car here.
  • SP
    Stephanie Pratt
    Jan 17, 2026
    5.0
    Very nice room ( two double beds) Friendly staff Clean
  • KD
    Kathleen Davis
    Jan 4, 2026
    5.0
    We came for the football game. The location was perfect. Easy to get around, friendly staff to help

Frequently Asked Questions About Hilton Garden Inn Buffalo Downtown

What accessibility features does Hilton Garden Inn Buffalo Downtown offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there free Wi-Fi available at the hotel?

Yes, complimentary Wi-Fi is available in public areas along with a public internet terminal for guest use.

Brand Certified Facts from Hilton Garden Inn Buffalo Downtown

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Certified March 01, 2026Yext Knowledge Graph
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