Best Western On The Avenue

4.3
972 reviews

About

HotelBest Western
Located in Buffalo,NY, the Best Western On The Avenue is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western On The Avenue
510 DELAWARE AVE, Buffalo, NY
14202, United States

Hours

Reviews

4.3
972 reviews
5 stars
562
4 stars
242
3 stars
86
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating staff, particularly highlighting the manager Troy for his exceptional service.

Cleanliness

Overall, guests found the hotel clean and well-maintained, although some noted issues with specific rooms.

Breakfast

The complimentary breakfast received high marks for variety and quality, with many guests expressing surprise at the offerings.

Location

The hotel is conveniently located near downtown attractions and restaurants, making it a favorable choice for visitors.

Staff Issues

A few reviews mentioned rude staff interactions, particularly at the front desk, indicating inconsistency in service.
  • KP
    Kristy P
    Jan 5, 2026
    5.0
    Had a great stay at best western on the avenue. There was a delicious hot breakfast every morning and all of the staff were friendly and attentive.
  • MM
    Manny Moayer
    Dec 10, 2025
    5.0
    Best service Best staff Best quality Best price
  • SS
    Schalli
    Dec 5, 2025
    5.0
    Das Zimmer war groß und sauber. Das Bett war für mich in Ordnung. Es hatte alles, was man so braucht. Das Bad war nicht so groß, aber das Lavabo war außerhalb des WCs. Parken war gratis und und ist beim Hotel. Das Frühstück ist im Preis inbegriffen. Die Auswahl des Essens fand ich gut. Uns gab man ein Blatt, auf dem verschiedene Restaurants in der Nähe zum Essen standen. Wir waren nur eine Nacht da. Für uns war der Standort in Ordnung. Was uns ein bisschen gestört hat, war die Klimaanlage. Diese stellte sich immer an, und dann war es laut. Das WLAN war nicht so stark. Es reichte knapp für YouTube.
  • CD
    Cecilia Dobbs
    Dec 3, 2025
    5.0
    This is one of the best run hotels I've ever stayed in. All staff were extremely friendly and gave us great local recommendations for food. The room was spotless, with everything in top condition and comfortable. As an extra treat, Simba the lovely grey parrot greeted us in the lobby as well.
  • J1
    JayMill 1
    Nov 22, 2025
    5.0
    This was an awesome experience visiting Buffalo for the Bucs game. The location was perfect for downtown food and music. The owner was very accommodating and extremely friendly. The breakfast was the best definitely fresh and delicious. If I come back I am definitely staying here!! Kudos

Frequently Asked Questions About Best Western On The Avenue

What amenities does Best Western On The Avenue offer regarding internet access?

Best Western On The Avenue provides free Wi-Fi internet access for guests to check emails and surf the web from their rooms or the business center.

Where is Best Western On The Avenue located?

The hotel is located at 510 Delaware Ave, Buffalo, NY 14202, United States.