Best Western On The Avenue

4.3
967 reviews

About

Hotel
Located in Buffalo,NY, the Best Western On The Avenue is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western On The Avenue
510 DELAWARE AVE, Buffalo, NY
14202, United States

Hours

Reviews

4.3
967 reviews
5 stars
557
4 stars
242
3 stars
86
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the cleanliness of the hotel and rooms, although some reported issues with specific areas needing attention.

Staff Service

The staff, particularly the manager Troy, received high marks for friendliness and helpfulness, with many guests noting exceptional service.

Breakfast Quality

The complimentary breakfast was frequently highlighted as a standout feature, with many guests enjoying the variety and quality of food offered.

Location

The hotel is well-located, with easy access to restaurants and attractions, making it convenient for guests.

Noise Issues

Several guests reported noise disturbances, particularly from first-floor rooms and common areas, affecting their overall experience.
  • J1
    JayMill 1
    2 days ago
    5.0
    This was an awesome experience visiting Buffalo for the Bucs game. The location was perfect for downtown food and music. The owner was very accommodating and extremely friendly. The breakfast was the best definitely fresh and delicious. If I come back I am definitely staying here!! Kudos
  • BB
    Brigette
    5 days ago
    5.0
    Clean and great hotel, friendly and pleasant staff. Walk in shower. Comfiest beds and pillows.Paper in the morning, nice breakfast with waffles, eggs and sausage. 24 hour coffee tea and hot chocolate. Close to the metro and great restaurants. and Simba! (Cutest parrot !) Best, best western! Fun elevator see outside and painted wall
  • JM
    Jeff Miller
    6 days ago
    5.0
    What a great stay, so many local places to visit. Only a few blocks to the train station. Owner was extremely accommodating and the breakfast was surprisingly above par. I would recommend staying here again!
  • KG
    Kristen Gerber
    Nov 17, 2025
    5.0
    We stayed here for a Bills game and had a really good experience. It's close to a few restaurants (Colter Bay, Gabriel's Gate) but also a very easy Uber ride to get to other places. The breakfast was one of the best complimentary ones we have had. Price was also good. We would be happy to stay here again.
  • NC
    Noah Coker
    Nov 14, 2025
    1.0
    Very rude staff. Would not stay here. EDIT: Just because I stayed did not stay here does not mean I didn’t experience rudeness from the staff. I got accused of being homeless but in reality I dropped all of my stuff nearby and used the lobby to put stuff in my backpack and as I’m leaving I had a rude interaction with the guy working as the receptionist.

Frequently Asked Questions About Best Western On The Avenue

What amenities does Best Western On The Avenue offer regarding internet access?

Best Western On The Avenue provides free Wi-Fi internet access for guests to check emails and surf the web from their rooms or the business center.

Where is Best Western On The Avenue located?

The hotel is located at 510 Delaware Ave, Buffalo, NY 14202, United States.